CLOSED - Your bookings are not safe
Comments
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Agreed jeffcc. Attacking Viv especially when she is unable to respond is IMHO going too far.
Write your comments here...Whether or not she is permitted to post responses on here is a matter between her and the club and has nothing to do with me. I'm not stopping her from posting responses!
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Right now, I'm more interested in dealing with lunchtime orders coming in from my customers. I need to earn at least another £40 before close of business tonight so that I can cover the payment of my site fees, for another week!
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I think everyone needs to stop discussing the person in question otherwise there will be little choice but to close this thread as I feel enough has been said already?
David
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If we are not discussing "the person" then the thread should be closed as you cannot have one without the other. Many comments have been posted some agreeing and some disagreeing with what has happened, everyone has a right to their opinion, but please let's
not speculate the distress caused to staff or underestimate the distress caused to Vivienne by this cancelation. She is a lone caravanner and had to deal with this on her own, and hoiw would we react if this happened to us and we were on ouir own, would we
react differently. I have asked for conformation from the club regarding their policy as wherever I tow to from West Wales it takes hours and I do not want to have to find somewhere else to stay. I understand that certain factors can be beyond anyone's control,
but to be told a lie is another matter, and I believe from the post that is what happened and annoyed the poster. So please be considerate of how a single person took on a large association and question their policies, informed us of what could happen and
for her efforts got banned.0 -
Good post, David.
This is not the place for discussing a situation we cannot know the full details of or for making personal comments.
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Cariadon, there is a difference between discussing the person as opposed to the event and cancellation policy. It can and should be kept impersonal.
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I am siure Vivien can and probably will get the outcome that she deserves. Too many on here can and do say the wrong comments when an issue is put forward. We have the people who think the cc can do no wrong and vise vera .
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Write your comments here...Thank you, David. That is precisely my understanding of what has happenedMakes you wonder exactly who saw fit to report Vivien's comments as supposedly offensive doesnt it.
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Write your comments here... It has nothing to do with diatribes, R2B. It is to do with my concern that an individual member of staff has been named and villified to such an extent that it has become a fear to attend work, because of the risk of further abusive
attacks. Such vicious attacks can cause illness, anxiety, depression and other such health problems and I don't want to see that happen to anyone, including myself.As I understand it, the forum is supposed to be a pleasant place, not a place for personal attacks against others.How would you feel, R2B, if it was you that was being personally attacked in that way?
Am I reading the same CT Forum as Malcolm?
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Cariadon, there is a difference between discussing the person as opposed to the event and cancellation policy. It can and should be kept impersonal.
Write your comments here...what I mean sometime Vivienne's name will be mentioned as it her experience which started this thread, but I suppose what David meant was that we should not "slag" her off when she cannot defend herself.
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TW I wondered the same thing this morning.
Did you mean me, DD?
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TW I wondered the same thing this morning.
Did you mean me, DD?
Err...No. Had another funny five.
Sorry to both TW and CY.No problem. An easy mistake to make.
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I'm still wondering which of the T&Cs Vivien is supposed to have broken when I see some rather wild statements and insults being flung around by others on a fairly regular basis with no action being taken by the Community Manager whatsoever. Surely this
can't mean it's a case of punishing the whistleblower or singling one person out, surely? Surely, the CC isn't capable of that?Oh, look - flying pigs!
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I think everyone needs to stop discussing the person in question otherwise there will be little choice but to close this thread as I feel enough has been said already?
David
Write your comments here...Yes please end it now , everything that's being posted now is speculation & only the CC & the member concerned know the whole story/truth .
So can someone please call an end to it
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What has happend to Vivien is appalling and needs to be sorted out so that no one else ever has this happening to them.
However, going back over the posts of Vivien I see that the morning after she had her pitch cancelled the person she spoke to at CCHQ told her that there were 3 availble pitche. He offered to reinstate her booking. I'm at a loss as to why the offer was not
taken up, surely this would have been better for all concerned for the meet to take place as planned. Then once the weekend was over having all had a good time, a letter of complaint lodged with CC.It has been very upsetting for Vivien to deal with and it has done the club no favours.
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I think everyone needs to stop discussing the person in question otherwise there will be little choice but to close this thread as I feel enough has been said already?
David
David, I fully agree with you ! Since you posted the general atmosphere has been more like a School playground squabble, so may I request that you follow up your comments and close it now, please?
Brian A B M
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What happened to Viv could be common practice and was only discovered as Viv still visited the site.
Anyone who has suffered a cancellation in the past may have been pushed aside by a larger group or longer booking and not be any wiser.
Today we finally (gladly) hang up our membership of the CC as they no longer appeal to us with their excessive prices and poor management. It's a shame the good and hard work done by the wardens are overshadowed by a chairman who seems to just want 5 minutes
of tv fame.Anyway it's been a pleasure to discuss many issues with all the members and if anyone took offence to any of my comments then I apologise as that was never my intention.
Hope you all have many happy trips.
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Amazing! People defending the indefensible! It should never have happened in the first place!
Write your comments here...What happened, happened for reasons unknown to us because the club are trying not to breach confidentality about one particular member. Most of us would have accepted the club's decision and found another venue. Last November,
I applied for a seasonal pitch at Northbrook Farm which would have enabled me to park the caravan there for the entire season at a much lower cost. I was unsuccessful and so accepted the decision and have arranged alternative places to stay in order to comply
with the 21 day rule. So why does vivien insist on upsetting other members by shouting so loud about her particular situation which is between her and the club and nothing to do with the rest of us?Write your comments here...are there no occupancy time limits on seasonal pitches, s I thought seasonal pitches were to save towing every weekend. Also if as you say it would have saved you money then are you not guilty of reducing the profits going into
the clubs coffers to benefit the members?0 -
I don't think we are making any progress here so I will close the thread subject to review by the Community Manager. It will still be available to view but not to comment.
Thanks
David
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Hi everyone,
I have to agree with David here – I don’t think we are making any progress with this thread so it will remain closed. All speculative comments and defamatory comments towards other members have been removed.
As to the OP, this matter was dealt with outside Club Together.
The response from the Regional Manager on this matter states:
“Bookings are cancelled on a ‘last in, first out’ basis. Consideration is also given to duration of stay and the knock-on effect of surrounding bookings whilst seeking the least disruptive approach toward maintaining full site occupancy, for the benefit
of the wider membership, whilst affecting as few individual members as possible. This decision was made for the benefit of the membership of a whole and to maximise monies to be reinvested into the Club for the benefit of all members, not just those who had
made a booking on that particular occasion. The booking in question was for seven nights and it was not guaranteed that the remaining three (mid-week) nights would be resold.We can only apologise once again for the inconvenience and undue stress caused in this cancellation.”
Rochelle
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