New Booking System

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Comments

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited December 2022 #2432

    It isn’t the fault of CAMC that you have a weak Local area network(internet)-that is your responsibility🤷🏻‍♂️

  • Unknown
    edited December 2022 #2433
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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2022 #2434

    On a club site at this time?

    And at home it is not because we have slow Internet as it works on other websites just booking takes to long and it drops out,CAMC fault 

    Next unhelpful comment?

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2022 #2435

    If there is a reliable phone network I am on three and OHs phone although I use it as she now cannot is on BT?

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,429
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    edited December 2022 #2436

    Dropping out? Amongst the myriad faults reported about the bookings system, you seem to be the only person with that issue, JV. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2022 #2437

    When trying to book it takes so long now that the booking never completes the process 

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited December 2022 #2438

    It was not unhelpful, you attack anyone who doesn’t agree with you. There are a lot who’ve mastered the system others who hold everyone but themselves accountable. You need to master it or accept it’s beyond you. The complaining every hour is not helping you🤷🏻‍♂️

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,156
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    edited December 2022 #2439

    YT

    That may be how you see things but without doubt this thread would probably be half the length if PC/Laptop's were still in common use by the majority of members as the majority of the problems are associated with use of the App rather than the system itself. As I have mentioned I think the Club took a misstep by trying to combine network site bookings with a search facility for CL's. Whether they have now realised that it would be better to have separate Apps we have yet to see. I maintain that a successful App will deal with one theme rather than multi, unconnected tasks. There is no doubt that the emergence of both smartphones and and tablets have introduced more people to web based activities who may have otherwise not have purchased a computer. The two types can go hand in hand but in terms of productivity a PC/Laptop will win hands down. No problem with charging, I can do that from the vehicle power supply which won't be necessary as like probably the majority of members I am usually on hook-up.

    David

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,429
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    edited December 2022 #2440

    But only for you which points to it being something to do with you - your connection/network/device.....

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2022 #2441

    So your comment that it is my problem is not an attack again? 

    Before posting any thing again please consider other sensible options 

  • SteveL
    SteveL Club Member Posts: 12,391
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    edited December 2022 #2442

    JVB when I make a booking on the iPad, it doesn’t put any time restraint up until I go to checkout. Then it says this basket will time out in 29 minutes and counts down from there. If your device is showing less than this, or timing out before the clock reaches zero, it would be worth reporting on the feedback form, with details of your device. There is certainly great variability on how the new booking service looks and works on different platforms, as can be seen in many of the posts in this thread.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2022 #2443

    You get as far as the basket? 

    I have never had problems before

    And the ccc site works on my tablet

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2022 #2445

    That is so helpful and just what other have said, it is a slow Internet which is being exasrbated by the long winded booking system we have been given,it was never a proble previously  

  • SteveL
    SteveL Club Member Posts: 12,391
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    edited December 2022 #2446

    You get as far as the basket?

    Yes except when it was first released, never had a problem with the first phase. I’ve not checked out that many times yet but the slowest only took about 5 minutes. If your being timed out routinely it would be well worth using the feedback form.

    I do think that they seem to have tested it more on Apple devices than Android. There certainly seem to be fewer issues mentioned on CT re iOS devices.

  • Goldie146
    Goldie146 Club Member Posts: 2,502
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    edited December 2022 #2447

    I'm a bit behind in this thread (busy thawing out pipes in the pantry and lighting a fire), and not really planning on booking anything at the moment. But, to show I'm still interested in CT -

    We take a laptop, not the smallest (17 inch) but fast with loads of storage. We use it to watch downloaded films etc, and as it's regularly updated to match our desktop, I have all the farm business information available if I need it. I know it can be accessed via th Cloud, but I like it in the here and now.

    We've a large caravan so space isn't an issue, so we have a "tech bag" with laptop, 2 iPads, Kindle and chargers.

    Sorry - wandered a bit of topic. Back to reality now as my fingers are too cold to type, and it's difficult with gloves on).

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,396
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    edited December 2022 #2448

    Forgive my IT ignorance, not got any of the knowledge many have on here, but I don’t think it is the App I use on my IPad, just the usual website? I do have the App loaded on my phone, but don’t use it.

    I know the systems are different, as I can change my avatar photo on the MacBook, but not on my iPad🤷‍♀️ 

  • brue
    brue Forum Participant Posts: 21,176
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    edited December 2022 #2449

    I'm glad the "basket" time for bookings has increased from 20 mins to 29 mins, anyone making multiple bookings still needs to be nippy. Not much time for browsing. If your access to WiFi is slow this will add to the challenge.

    I've never downloaded the CAMC app so can't comment about it.

    I tend to use my phone on the move.

     

  • Unknown
    edited December 2022 #2450
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  • Unknown
    edited December 2022 #2451
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  • Unknown
    edited December 2022 #2452
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  • brue
    brue Forum Participant Posts: 21,176
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    edited December 2022 #2453

    I use Chrome Book, so I'm partly making comments about the  booking function on there and partly on Android 12. Most of my comments relate to the set up in general not the device used. But I think, obviously the bigger the screen the better the view. There is an awful lot going on regarding details and maps and it functions better visually on a larger screen. Personally I like a map link otherwise small screens in particular are too cluttered.

    PS I won't even consider downloading the app unless I hear it is fully functioning. I'm sparing in my use of apps in general.smile

  • Unknown
    edited December 2022 #2454
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  • Lyke Wake Man
    Lyke Wake Man Club Member Posts: 238
    edited December 2022 #2455

    I don't like tablets as the letters on the screen are too small, I prefer my laptop, as for not being able to charge when off grid, we have a inverter in our van, so plug laptop  dyson in that

  • Lyke Wake Man
    Lyke Wake Man Club Member Posts: 238
    edited December 2022 #2456

    but it is the fault of the club that they designed the new web page to only work properly on the latest iPad or new laptop with SSD rather than hdd 

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,429
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    edited December 2022 #2457

    Have you tried enlarging the keyboard or using the tablet in landscape mode?

    I used to take a laptop touring back before tablets were invented but I'd not go back to that now. My Pad and phone between them do all that I need for weeks at a time.

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,429
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    edited December 2022 #2458

    Did they? Other folk seem to be coping without iPads or SSD.

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,396
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    edited December 2022 #2459

    You can easily change the font size on an IPad, not sure about other tablets but guessing similar technology is available. But sometimes things just “feel” better on a laptop. 

  • SteveL
    SteveL Club Member Posts: 12,391
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    edited December 2022 #2460

    It doesn’t start ticking until you go to the checkout brue and when I added a second item it started at 42 minutes. So as long as it works correctly time shouldn’t be an issue. I think that’s part of the problem, the system is held together with sticking plaster and you are never sure when something will drop off.

  • SteveL
    SteveL Club Member Posts: 12,391
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    edited December 2022 #2461

    If something is to small on my iPad I can enlarge it in a second simply by moving my fingers apart. As in the example below. Plus although the screens are smaller they are often way better definition than many lap tops.