New Booking System
Comments
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We each make our choices, PD.
It's not just communication, although that is a large part of it, but attitudes towards members in squeezing every penny from customers and lowering quality while proclaiming "we are working very hard" which, clearly, does not extend towards improving efficiency and competence.
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They no longer have services to suit me, David, but if you feel you get vfm for your £56, then you’ll be happy.
Aren’t their offerings equal for caravanners and MH-ers?
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Thank You hja
I have just tried this on windows 10, it works & I hope it will continue to work
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I would imagine we are like a lot of others. Happy enough to remain members, because it means we can use sites that we like. The way the new system was introduced was ridiculously unprofessional, however it is working well enough now to service our needs. Price wise I don’t see them as much different to a lot of other offerings. Some are less, some more and of course there are T&C’s to consider. The C&CC is only cheaper due to age related discount. Who knows if that will continue. What is certain, is that the loss of the clubs USP won’t make them our default provider as in the past. It is therefore extremely likely we will be using them less than in previous years.
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It clearly suits you to remain a member, Steve, but it’s no longer for me.
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Its not too difficult to find services elsewhere, perhaps not as good as RP when it comes to travel but the cost savings are great and I have come to the conclusion I just do not need all the bells and whistles RP charge for. RP won't even consider me without a phone call and I know, from past conversations, what the outcome will be, an arm and a leg. Out of interest this year I asked for a quote to insure my motorhome, it was twice the price of my current insurer with whom I renewed. As an added bonus the renewal also included breakdown cover as well.
peedee
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A full +1 apart from the default provider. As long as the club continues to offer the same high level of quality on its sites then I'll continue to use them. I wonder if actual site provision may start to decline but until that happens I and I suspect others will continue to use them.
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We will definitely be using less of this clubs sites next year ,normally we would have already b looked a tour and be looking at the next ,but at our age and medical needs we are not prepared. to be fined just because we may need to adjust or cancel part or all of a tour at short notice
The removal of this clubs USP has now made it a case of book at short notice or use alternative (cheaper ?)sites more ,either ccc or other providers
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I'm still a member, I want to visit CLs. Not interested in Club sites at all. I'll wager many members stay with the club for the same reason.
you're right, though...there are many a decent alternative offering. We're using a Commercial for New Year (as we have for the past umpteen years) and it'll be CL/CS/THS for next summer.
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It will be after many years using this club as our main pitch provider a new booking experience for us but I have a land line telephone and mobile phone that are used a telephones ,and both this clubs and the ccc handbooks' both have telephone numbers of both their call centres and many other pitch providers in them
As the owner of a small 20 pitch site we now have two bookings for next year would not take a deposit and just asked that we give as much notice as possible if we will be unable to get there
Ps both bookings in the past have been with this club on the same dates
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So , members are still moaning about the booking system, well ,it won’t go away and it is what it is , there are 2 options,1, work round it ( I have made several booking) ,or 2 ,don’t renew your membership,but if you’re going to do the second option then just do it and don’t keep on about it
Other caravan site operators are out there to use
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+1
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I just did it, Husky, without preamble, as I felt it the principled thing to do in view of the way I feel. I believe it would have been hypocritical to continue paying fees to an organisation I was no longer comfortable with.
I mentioned it today, some 6+ weeks after the event, and you can see the reaction.
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Very true, YT, we will stay members to use the CL network, regardless of how much more difficult it is to find out the information we want, but doubt very much that we will be using club sites in the future, of which we used 6 different ones this last year.
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The other option for others who are not moaning but like me noticing areas which are not working eg booking details can't be printed, is to point up these things in the hope the club will improve the system. Work arounds shouldn't be an option on a multi million pound upgrade unless mediocrity is acceptable. Let's hope we see the fixes being fixed ASAP.
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Goodness, I wasn't expecting the Spanish Inquisition!😄
My primary reasons for not renewing are as I stated and nothing to do with finance.
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I was thinking the same, Brue. This is now way off topic.
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Renewing Tinster, that’s interesting right there👍🏻. If the atmosphere generally became more enjoyable both attitude& financially, not so mishmash & stressful I’d seriously consider rejoining. I believe CAMC have a winning product with more in their favour than against tbh. The grevious things for me right now is the booking system & its glitches its unreliability the time it takes to get to the end result. The deposit not being one of the probs at all, I am happy with that👍🏻
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Following on from a post I made yesterday about a problem I thought had been fixed. Sites that are closed, as currently in the north of Scotland show as Full on the map. However, if you touch on one it shows a little picture of the site and says it’s closed. You wouldn’t think it that much of a leap to have the smaller tab also showing closed.
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although I expect the club will be pleased to see diversions.
