New Booking System

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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited November 2022 #2162

    You’ve taken that line before😤😤😤

    What is the booking system on this unknown site - a simple phone call or online? How does it compare to CAMC's booking arrangements?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2163

    In a very different wayundecided

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited November 2022 #2164

    Well it's open to many interpretations but speaking for only myself and totally hypothetically of course but if I was talking to someone that knew a site that would benefit me financially, a site that is far cheaper and has less harsh T&C that would benefit me with any medical conditions I may have, a site that shows a consideration of the older generation and more customer service orientated than the club's I'd be personally very upset that just because it might stop that person getting a pitch they wouldn't tell me?

    My view of that hypothetical person looked on with an uncharitable mind and in an unfavourable light might not be that good.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2165

    It can be booked via a site booking system and the owner will reply via an email

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2166

    But I am posting on an open forumwink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited November 2022 #2168

    That sounds as if the online contact is only an enquiry to book rather than the complete works that CAMC's is.🤷🏻‍♂️

    Still it’s academic as without knowing the site we can’t make direct comparisons.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited November 2022 #2169

    Are you all sitty comftybold two-square on your botty?


    So, gathering all behind him the hintermost, he ploddy-ploddy forward into the deep complicadent fundermold of the forry to sort this one out.

  • paulmold
    paulmold Club Member Posts: 80 ✭✭✭
    edited November 2022 #2170

    Report on FB chat group that member cancelled booking due to Covid. They phoned and told no refund policy but that they could appeal which they did and their deposit has been refunded. Common sense has prevailed.

  • TimboC
    TimboC Club Member Posts: 422 ✭
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    edited November 2022 #2171

    Thanks for posting this Paul. Its the other side of the coin that we seldom see

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited November 2022 #2172

    I think we might have seen the first part of the story on CT but it’s good to hear CAMC applied common sense regarding Covid and made the refund.

  • paulmold
    paulmold Club Member Posts: 80 ✭✭✭
    edited November 2022 #2173

    Slight correction  - not refunded but credit note for future booking.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited November 2022 #2174

    At least it’s not a total loss for people who did the right thing to prevent the spread of Covid.

  • TimboC
    TimboC Club Member Posts: 422 ✭
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    edited November 2022 #2176

    Agreed, and I point I also made to the Club about the cancellation policy. As it stands, if they don't issue a refund or credit note then they are encouraging those with Covid to proceed with their bookings. That puts everyone else on site at risk, so its good to know they are listening

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2177

    I do not think they  have any worries in that area  as it is the same as some of this clubs sites ,you need to book early or you may well be disappointed at most times of the year

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2178

    Maybe they eventually look at emails then as it was in part of one I sent asking for clarification of the T&Cs surprised

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2179

    It is,  but then why let others also try and find faults as happens when a site is recommended,

    probably why others  who post on here do not advise of the sites they use

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited November 2022 #2180

    But they do. I’ve done it myself and no one has picked over my suggestions to find fault, AD.

    Anyway, if folk find fault they won’t be booking the site you’re so keen to protect from publicity.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited November 2022 #2181

    Well except that JVB said:

    The other site we have two bookings for next year  (£10 per night cheaper than the equivalent this clubs site)the owner did not want a deposit and just a phone call as early as possible if we cannot make it

    So how can they have worse T&C than the club's? 

    I am not so sure DD none here would use it because its not CAMC...

    But you posted last night that people on CT are leaving the club but still post (paraphrasing there) yet now you are saying there none on here who would it and only use club sites?

    ...to prove what a rubbish deal it is and so much worse than the CAMC

    And if something is proved then it is the truth and can't be argued with?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2182

    No publicity required as they are always busy when we have stayed before,and a recommendation to friends ,via some one who has stayed there is worth far more as we were advised 

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited November 2022 #2183

    But you could still add it to the "Small Private Sites" thread (which some appear unaware of) where many of us have recommended non club sites (without any negative comments from others "trawling through their t&c" undecided). I've even mentioned sites we've come across on our walks since letting our van go. I very much doubt any site would fail to benefit from such a recommendation.

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited November 2022 #2184

    I never read the T&C’s of the old booking site and really can’t be bothered to read the T&C’s of the new booking site , if I book I go cool

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2022 #2185

    I am one of the unaware 

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited November 2022 #2186

    You should take a look then. Loads of small non club sites all over the country - all used and recommended by members (& former members!) smile

  • TimboC
    TimboC Club Member Posts: 422 ✭
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    edited November 2022 #2187

    Nah! that'd be too easy. Wheres the fun in that??

  • Unknown
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    edited November 2022 #2188
    The user and all related content has been Deleted User
  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited November 2022 #2189

    Sorry for the delay Tinny, I personally think it’s a time of flux at CAMC, the new system is bedding in & will take time to become what it wants to be. The whole lack of speed & buggy systems including CT may eventually evolve & become fit for the 21st century. I do hope so as at its best it’s great-it’s not at it’s best right now. I’d like to quote Arnold for the future. . .’I’ll be back’😂😂

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited November 2022 #2190

    Ref earlier posts. If we could get back to more serious matters regarding the new booking system?

    Have the club removed links to the Trust Pilot site where ratings have plummeted from 5* to 3.6*. ?

    The club is advertised as a top rated site but is this true after all the concerns being raised. Are senior management going to respond?

  • TimboC
    TimboC Club Member Posts: 422 ✭
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    edited November 2022 #2191

    Theres a link to TrustPilot at the bottom of this page Brue.

    The Club is still top rated in my view, as I critique them on the quality of the sites I visit, not on the booking system.

    The system, in my view, is fit for purpose and I have had no problems using it

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