New Booking System
Comments
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I have used it at home both on a tablet and desktop and also when out and about from a CL and from a commercial site on free WiFi and via 4G and have also had no major problems. The web site is fine gives no problem at all but it is a different matter with the App on Android on a phone, absolutely useless. I assume that most of the problems are occurring with the latter?????
peedee
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Dont forget to check your Junk Mail, occasionally I get stuff from Club that goes straight to Junk Mail.
Well it would, wouldn't it!!😀
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Have now checked Junk.....nothing there.
I suppose it depends on what they are asking about. If it is about stays on Club sites, then fair enough, we have not used any in the last year.
I could however tell them why we have not used any!
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Au contraire Cyberyacht.
Morn Hill affectively consists of two sites joined together to form one. One half is all grass pitches with its own toilet block and the other half also has its own toilet block but is where the new ferry pitches and hardstandings are located. This enables the Club to open the side with hardstandings all year when occupancy is low and close the other half until Spring.
This is therefore a very good example of joined up thinking.Sorry to disappoint you!
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Have been a member for almost 20 years. Have no bookings at the moment as we book as and when we feel like it. Just looking to make my first booking on the new system for late November or early December and I have to say I'm not a fan of this new booking system. I'm not a technophobe and can usually quickly get to grips with booking systems, but I feel this one is inferior to the previous one. I've not been able to find anything so will just play it safe with a site I know already fits the bill, though it would be nice if I could find something new. I was also annoyed that if you scroll down the months you can't see what day of the week the dates fall on without scrolling back up, or in my case having my calendar open on my phone! Bloody stupid to omit such simple things.
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The Club are inviting feedback here;
https://survey.alchemer.eu/s3/90487485/Booking-Capability-feedback
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Right then , I have just made a booking for next year and I can’t see what the problem is , yes, there are a few more box’s to tick and it’s a bit slower to go to the next page . I had no problems with paying the deposit.
i think some are just moaning for the sake of it ,because it’s different
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I think has time goes by things are getting easier but not yet as good has it should be, I to have made booking for next year as I have to plan around work, we all don’t have the convenience of leaving till nearer the time. The site search is hit and miss on the map, sites show as full until you zoom right in on a potential site.
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Yes browsing has gone
I don't think so, it is easy enough to drag the map around and see where sites are and whether there are pitches available. If I was planning a multi site tour using Club sites I would use this method to identify sites and to decide where to stay.
peedee
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I wasn’t looking for an argument AD, far from it🤷♀️ So you are perhaps misreading the “tone” of my post. I sometimes think it wouldn’t matter what I posted, you would choose to misread or misunderstand it, but perhaps I am mistaken myself🤷♀️
To simplify, I answered based on your (usually) very frugal use of either Club Site nights, or CL Site nights, and unless I am mistaken, you book these from home, with a good home based wifi signal, quite a while in advance? Nothing to get frustrated about with the new bookings platform, I agree.Contrast this with someone like us, who might average four or five different CLs per month, often booked while on the road with an occasionally dubious wifi signal, often at the very last moment, because we tour reasonably spontaneously, and you get to see how different and annoying the new bookings platform is for folks like us. What was easy before 12th September, has now become something much more time consuming and frustrating via the website we subscribe to use.
I hope this clarifies how we tour differently, and indicates to others that how much you get annoyed with what the Club has done might be driven by which bits they have spoilt badly, as opposed to which bits are working albeit clunkingly for infrequent users or those who use only Club Sites.
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That is very strange JV, it’s unlikely that you would have an empty Junk Mail in box. It where all the useless stuff usually ends up, leaving you to go through it, sifting out odd pearls from useless pebbles. Might be to do with how your email account is set up.
Re the survey, it’s definitely not related to Club Site usage. Our annual nights, I usually only need 10 fingers!
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Hurrah for you. I am guessing you are unable to see the correlation between the seven “how too….” Videos, the Fault report back link above your actual post, the plummeting TP and other social media reviews and the countless apologies from the Club itself, who to give them their due, have now recognised what a dogs dinner they have made of things. And that’s with six weeks worth of constant IT fault finding……..
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We have just left a CC site, it being the 6th
that we have used this year for a total of 31 nights, and we have not received the survey either. In fact we didn't get a reminder prior to the latest visit to arrive at 1:00 or later, which we had for earlier ones. There is nothing in either the Spam or Junk boxes, but we did get an email on the 18th Oct reminding us to vote at the AGM so we are definitely on the mailing list.0 -
What is wrong with someone posting a positive review of their experience?
If you have a negative experience, do something about it.
https://survey.alchemer.eu/s3/90487485/Booking-Capability-feedback
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2019 ....not away at all
2021......20 nights on Club sites, out of a total of 72 nights away, mainly as we had purchased some of those discounted vouchers, plus many CLs were all booked up.
2022.......no Club sites , due to the cost........80 nights away for us in total
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Kjell as I have just posted above we have had 31 nights on club sites this year, and those nights have worked out at an average of £18:52 pn. I guess you will have paid more than that on some of the sites you have stopped on this year. So with a bit of research one can find CC sites that are relatively cheap. However I very much doubt that we will be using any club sites again, what with the huge price inceases, lack of MWD, and the struggle to fit them in with our touring plans because of the rubbish new booking system.
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Nothing wrong with anyone posting a positive review. I was merely responding to HD’s jibe about “some folk’s moaning for the sake of it” and pointing towards the fact that not everyone is wearing rose tinted spectacles and that there are well documented issues, not least from the Club itself🤷♀️
And trust me, I have expressed my negative experiences other than on here. Not least where it will hit the Club hardest, in terms of not recommending.
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