Time to roll back to previous forum?

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Comments

  • IanH
    IanH Forum Participant Posts: 4,708
    1000 Comments
    edited January 2017 #242

    One thing is for certain........all those ardent fans of the CC who say that they can never do any wrong and cannot understand why anyone would complain, will certainly never encourage the CC to improve anything.

    A bit like saying that you will pay their prices however much they are.

    (And yes, there are those on here who effectively say that!)

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited January 2017 #243

    Customer feedback is the life blood of the vast majority of businesses. 

    If none of their customers can be bothered highlighting any shortcomings then how are they to know that there is customer disappointment and thus take steps to improve.

    Fortunately there are at least 25 customers on the forum, who care enough to help Head Office improve the forum by offering feedback --- compared with around 5 customers who insist that the product is wonderful. 

    I am convinced that because of the feedback from caring customers, this forum software will improve greatly in the future. 

     

    Cheers................. K

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited January 2017 #244

    The constant complaints of 'caring customers' are no different to 'product is wonderful' ones, eventually it all becomes so much 'white noise' it just annoys & gets ignored by most folk, including those in charge. Crying wolf I think it's akin to.

  • DaveCyn
    DaveCyn Club Member Posts: 339 ✭✭✭
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    edited January 2017 #245

    All this worry about the forum when surely the most pressing matter is getting the site/CL search working correctly. 

    Lets get the priorities right, sort the search facilities & details 1st so we all have a better chance to sort out our site bookings (after all it's why we all joined the club) 

     

    While it's nice to have the forum surely it's secondary to the main purpose of the club.

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2017 #246

    I think we are all becoming aware of the shortfalls, and I know the moderators are also pushing for some things to be changed/upgraded, many of which have been mentioned in this and other threads, including by myself.  However, with regard to the OP, my guess is that a rollback to the previous website is unlikely to figure as a solution.  We are being told that things will now be easier to fix, so perhaps they will be fixed quicker than they would have hitherto have been.....

    David

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited January 2017 #247

    I think we are all becoming aware of the shortfalls, and I know the moderators are also pushing for some things to be changed/upgraded, many of which have been mentioned in this and other threads, including by myself.  However, with regard to the OP, my guess is that a rollback to the previous website is unlikely to figure as a solution.  We are being told that things will now be easier to fix, so perhaps they will be fixed quicker than they would have hitherto have been.....

    David

  • The Ovaltineys
    The Ovaltineys Forum Participant Posts: 196
    100 Comments
    edited January 2017 #248

    Good points DSB, so good they are worth mentioning twice. laughing

    Hopefully  this double /treble posting will be classed as an "easy fix" even by the CC IT team!

     

    Oliver T 

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited January 2017 #249

    Spot on Dave. This is "only a forum". No need for all the angst! Get the important stuff sorted out first.

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited January 2017 #250

    You are quite right Dave. As I've often said " Its only a forum and not real life."  ------------- Those people who get all hot and bothered when they hear of others feeding back information to Head Office to help improve the CC software, should remember that there is much more to life than spending their lives on a forum which is just an insignificant add-on to the main CC site

    Caravan Forums are to be enjoyed, but in moderation --- also very useful to help others and give friendly advice about our hobby.   They are not a substitute for real life. 

    Chill !!!!!!!!!!!!!!!

    Cheers..................K

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited January 2017 #251

    Good point Ksmile, & it's good to see you increasing your time spent on here, always a pleasure.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited January 2017 #252

    Did you say something, Rocky? undecided

    wink

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited January 2017 #253

    laughinglaughinglaughing

    Cheers...........K