Member Offer: My Esso Card
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SNAP - Exactly my experience too.
I managed to call "Customer Services" 3 weeks ago who said to email them, and I got a reply saying they would be in touch ASAP - nothing since.
I said I had a PIN allocated 5 weeks ago visible on the website account page, so I assumed the card & PIN had been intercepted in the Post - and therefore security was my main concern. Still no response which suggests nothing has been posted out despite the weekly price text stating the "backlog" had been dealt with a month ago....
Reading this forum makes me think we have all just been duped by scammers after our card financial information - and nothing anyone is saying gives me any confidence that I am wrong !!
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Pump-King price for the next week for diesel = £1.251
Local Esso station today (½ mile away) £1.279
Local Sainsburys today (2 miles away) £1.259
At best the saving is £0.028 / ltr. Just how they arrive at the advertising statement in to OP that the AVERAGE saving per ltr will be £0.08 for standard diesel is beyond me. Is this a knowingly false statement to entice people into the scheme? Can the statement be substantiated? If not, isn't it illegal?
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There is a new web address
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Problem with comparing prices is they vary so greatly across the country. Around here diesel is between £1.29 and £1.30 this weekend. Nearest supermarket selling fuel is around 1hour 15minute round trip. Nearest Esso garage 15 minute round trip. So for some this card is useful for others it won’t be.
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See attached screenshots from the Defence Discount Directory.
Hopefully may calm the concerns of some of us. Shame they can’t put this on their website, email us or pass on to the Club.
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Yes.... exactly what I'd come to this thread to say.
I've received my card this week and the letter said quite clearly to log in to www.myessocard.com. Like DMcNeill above, that website doesn't seem to be in operation. However, the letter does give the https://pump-king.co.uk/welcome address right at the bottom of the page as a footer. This works OK.
I just don't understand why they are still sending out letters with the wrong url in the body of the letter?
David
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I guess the maximum saving comes into play should folk be inclined to use motorway services?
I've now got the card, but I suspect it is going to be more useful when we are away from home. I could be wrong, but our local supermarket fuel is amongst the cheapest I have seen anywhere in the country, although it seems to have levelled out a bit this last couple of weeks.
David
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exactly this, depends on where you are, I have been on the road this weekend Hampshire - West Sussex and regular diesel varied from Asda £1.29 - a BP station on the A3 £1.35, i filled up using my essocard last Friday at £1.25, which ever way you cut it, I win
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As others have pointed out, it depends upon where you live to get that advertised saving. My local Northumbrian fuel highwaymen are charging 130.9 for diesel, with my nearest local supermarket at 123.7 - however that's 22 miles away and only good if I'm going in that direction. There is an Esso 8 miles away and 1/4 mile off my commute at 129.9, so if and when I get my pin (and now apparently a new card) it'll be worth it in the long run. But there again, the card price has varied somewhat over the last few weeks, so sometimes there'll be a decent saving, and others not. There's always going to be winners and losers.
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Quote - No fees to sign up to and no transaction fees ?? Just reading the small print re the application T & C's for a card .
Don't know if there are any other niggly crafty seemingly little hidden terms and conditions in the small print but you are agreeing to purchase a minimum of 15 litres of fuel each time or else they say they will impose a £1 fee each time - I realise this is not probably regarded as huge figures but why omit this from the Clubs advert highlighting the main terms and conditions of this offer!!
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Every time Esso card has sent the price we can get petrol/diesel for it has been way above the price that supermarkets or even local Esso stations are selling at. It all seems a con. It is probably based on Southern petrol prices but here up North..... we are always cheaper. This week fuel at Asda pumps is £1.137 but with the Esso card I can get it at £1.176 !!?!?- even the local Esso station is £1.167!!
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So - Suggested addition line to the clubs advert for this special offer :-
Based on a minimum purchase of 15 litres per transaction or you agree to be charged a minimum £1.00 surcharge per transaction by the card company,
(as per the terms and conditions you have signed and agreed to by accepting this offer)
unless anything has been since changed or amended on this
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These are the T&C's regarding min / max amounts as per the original T&C's when I applied for the card.
3.10 Limits may be placed on the Fuel Cards to prevent them from being overdrawn. The maximum volume of litres of Fuel that can drawn in any 24 hour period is 150 litres.
3.11 The use of the Fuel Card by the Cardholder is subject to the Cardholder drawing at least 5 litres of Fuel in each transaction. For each transaction that the Cardholder draws less than 5 litres of Fuel, Pk Fuel Limited is entitled to charge the Cardholder a £1 administration fee.
These have now changed, without any notification to the card holder so I would presume these terms still apply?
Unless someone knows different? I, certainly haven't been informed of these changes.
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Having read the T & Cs part on the present application form today when starting to apply for a card earlier today "Min 15 litre spend and subject to a minimum possible £1 surcharge" I thought I would think again on this offer as not entirely being giving all the facts anyway. (Sounds as if it has changed?)
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We’re also in the north - the first couple of times we used the card for diesel, it was at 1.23 and our Esso stations were much higher, as were the supermarkets. The last two weeks have been 1.25 for Esso but the local supermarkets are 1.23 so reverted back.
Having said that both transaction we have made have been pain free; fill up, confirmation email 2 days later and payment taken 1 day after that.
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The common sense approach. You have successfully received a card and the administration appears to be working correctly. Now you can exercise your right to shop for fuel where you see fit. The Club offer gives the benefit of buying branded fuel at a discounted rate. At worse, 1p cheaper than a forecourt price if below the weekly texted rate.
The offer never said it would compete against Supermarket pricing. Supermarket fuel meets EN standards but will not have the same performance additive dose rates. This may not bother some consumers.
Annoyingly, in line with the original discussion, I have yet to receive my card having had application confirmation on 6th December. Would have been handy when I put 50 litres of Super Unleaded in the tank at Oxford Services on the M40 at £1.509 when that weeks text rate was £1.234. So when the card eventually turns up I'll try the minimum fill to check PIN is valid and that the charge goes through correctly and I don't get charged twice. Then it will be handy to have in the wallet to make that purchasing choice.
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The old Ts&Cs allowed me to take a fuel can to fill with petrol for the mower at the same time as filling my car with diesel. It would also have been useful for my motorbike (typically buy 10 litres).
I can live with a higher minimum, but some communications would be appreciated so I know which one applies to me.
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