Dynamic pricing to be introduced

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  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited February 2023 #92

    Well one good thing about dynamic pricing is that dogs and dog walks aren't at all affectedwink

    JK

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,298
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    edited February 2023 #93

    I’m glad it suited you Rufs, but it’s not for us, for a variety of reasons. I wasn’t reviewing it, merely gave a couple of reasons why in 30 plus years, (and York being the home of my father,) it has never interested us as we can get more of what we want, better value for money elsewhere. I am sure many will find it a nice Site, we don’t. Best move on as we are off topic.

  • Rufs
    Rufs Club Member Posts: 4,078
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    edited February 2023 #94

    yes i did and i said this and you are correct

    "The only restrictions on dogs was that you cannot walk them out of the site, this restriction is in place due to the race horse stables which are next door and i guess is to protect the stables from any types of disese your dog may be carrying."

    this does not make the site "not dog friendly", if you have a MH then it can be inconvienient i guess, but does it not warn you of this in the site handbook, have no idea personally as i am not a MH owner, clearly somebody is doing a site review without visiting the site, not a great fan of CAMC sites but if i had been wishing to visit my sister and read about the site on CT i would have gotten totally the wrong impression and would probably not have booked the site 

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,335
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    edited February 2023 #95

    Review? I think you perhaps should return to the subject of the thread.

  • Rufs
    Rufs Club Member Posts: 4,078
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    edited February 2023 #96

    so who brought into this topic "York Beeches" and claimed it was not "dog friendly" not me chief laughing

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,939
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    edited February 2023 #97

    Or £22 per night adjacent to Cycleway into York on CCC listed site, that’s with a discount for three nights

    We know the site well, having used it a few times in the past, so can recommend it. Free WiFi too!!😉

    Sorry off topic!embarassed

  • cyberyacht
    cyberyacht Club Member Posts: 10,224
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    edited February 2023 #98

    Not off topic at all. It's all about pricing. Dynamic or otherwise it reveals that CAMC prices are premium for an average product.

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited February 2023 #99

    I am wondering how dynamic pricing will be shown to be in operation.  

    If I have missed it and the info re date of introduction is out there somewhere I would love to know where that date info is.

     If not and anyone comes across this way of CAMC ‘selling’ pitches hopefully they will let other members know by posting here on the forum and maybe elsewhere as they see fit. 

    I personally wonder if they may be ‘sold’ through late availability.  

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,335
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    edited February 2023 #100

    It's already happening, N. 

  • joanie
    joanie Club Member Posts: 137
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    edited February 2023 #101

    I also couldn't find anything about dynamic pricing , so I contacted CMC and you can read the reply on page 8 of this thread. I am not happy about not being contacted about this along with other members.  The increase is already happening, look on a booking site and when the pitches are LOW that is where you will find the increase, I know it's not much , but for someone who uses the CMC a lot it soon mounts up along with all the other increases. I will not be renewing my membership , there are plenty of other sites out there and I shall look forward to visiting them. 

  • SteveL
    SteveL Club Member Posts: 12,367
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    edited February 2023 #102

    Whilst I agree it should have been made clearer, I’m not sure what folk thought would happen when they started charging deposits. Dynamic pricing as with the other club was inevitable.  Clearly the aim is to get members booking early to secure the lowest price and of course bank those deposits. For that reason, at least initially, I believe they will be reluctant to offer last minute reductions. Although they may go for earlier offers on specific pitch types, if say grass wasn’t selling. The other club seem to adopt this approach.

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,298
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    edited February 2023 #103

    I fully understood why the Club had decided to bring in a deposit scheme, and was under no illusions as to the need to change booking terms and conditions as part of this. What I cannot recall being mentioned prior to the new booking scheme being implemented is that there would be a move over to dynamic/reflective pricing, and therefore difficulty in producing any kind of price guide, other than via the actual booking system. Something might be out there though……🤔

  • Rufs
    Rufs Club Member Posts: 4,078
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    edited February 2023 #104

    it is on page 8 of this post why not contact they guy in question herwith a summary of the whole text

    "

    With the new improved booking system, pitch fees will be slightly lower for early bookings and slightly higher for bookings placed closer to the date of arrival.

    I hope this helps.


    If you have any further queries, please do not hesitate to contact me.

    Robert Wharton
    Email Support Team
    Caravan and Motorhome Club
    East Grinstead House, East Grinstead, RH19 1UA
    T +44 (0)1342 318813 – Enquiries/Membership
    T+44 (0) 1342 316101 – Overseas Travel
    W www.camc.com"

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited February 2023 #105

    I don't see that it was 'inevitable' you can have a deposit system without DP, the other club did for a very long time, it's only in the last few years gone over to DP.

    It will put some members off but the diehards will still be willing to cough up a year in advance to get the weeks and site they want.

    No difference to booking a holiday anywhere else. We book our flights for Lanzarote each year when we get back from our visit there, full payment not a deposit. Early booking gives the best price, we know when we are going, we know we will go, so why not get the best price and seats on the plane.

    Would I do it for a campsite in the UK, absolutely not. 

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited February 2023 #106

    Joanie & others’ thanks for the info.  I guess I should have read more pages of this thread before I posted.  At least I now understand that low availability means slightly higher pitch price.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,939
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    edited February 2023 #107

    It has been in operation since the printing of the current Site Directory. The lowest prices shown for each "Club" site is for October 2022, so by the time the SD landed on members doormats it was out of date, the prices having risen "dynamically"!!

  • brue
    brue Forum Participant Posts: 21,176
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    edited February 2023 #108

    The information is also to be found in the new booking experience FAQs.  But it's buried deep amongst pages and pages of responses. The club call it "flexible pricing." I looked at Bunree after it was mentioned on here and there are variables in pence over weekdays and weekends. Hillhead however still takes the prize at over £70 for a family of four but there aren't any of the smaller pence adjustments at the moment. Is there much profit in a few pence on limited weekend pitches, who knows,  but it must be keeping someone busy. 🤔 

  • cyberyacht
    cyberyacht Club Member Posts: 10,224
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    edited February 2023 #109

    To parody a certain motoring journalist, some say that it's 'what you wanted'. All we know is that the showroom windscreen price bears no resemblance to the 'on the road' price.

  • Chelty
    Chelty Club Member Posts: 49
    edited March 2023 #110

    The "club" AGM is 28 October.

    Time to turn up in droves and give the management of the CAMC business (because it certainly doesn't seem to be a club where members have a say anymore) a hard time. 

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited March 2023 #111

    Thing is a lot of people were very vocal on here and other social media after the rebrand in 2017 and when the new booking system started last September. Everyone was going to do a similar thing at whatever shows were on and give them "what for". Truth is it didn't happen. Lots of people come to site and give us a hard time though?!yell

    JK

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,939
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    edited March 2023 #112

    That's because you and other wardens are easy targets, JK. Perhaps those that do give you a hard time expect you to forward their complaints to those that are responsible for those complaints as you are their face to face point of contact with those in positions of responsibility within the organisation. Very few have the time or opportunity to attend the AGM.

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,062
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    edited March 2023 #113

    Just to be a little fair to the Club but they have made access to the AGM easier as a result of the pandemic. Whilst I agree that attending the meeting in person is probably not going to encourage many to do that, the Club have made the asking of questions far easier than they were before. Now hopefully that is a change they will continue with. It has provided some useful pointers on the future of various aspects of the Club which we didn't really have before. 

    As to whether "member power" will come to much I doubt it. Wasn't there a campaign to vote out various committee members at the last AGM, as far as I know (voting was never disclosed)  that didn't happen?

    David

  • peedee
    peedee Club Member Posts: 9,499
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    edited March 2023 #114

    There are plenty of opportunities to complain in person without attending the AGM. There are Regional General meetings and Question Times and you can always write to the Club.

    peedee

  • Unknown
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    edited March 2023 #115
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  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited March 2023 #116

    Trust me NTH, every moan and groan and complaint certainly gets sent further up the chain. Just my opinion but since virus a lot of people seem to get angry over nothing. 

    JK

  • brue
    brue Forum Participant Posts: 21,176
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    edited March 2023 #117

    The AGM limits questions from the floor although as DK says improvements have been made allowing on line questions. However regarding contact between members and the club in whatever form there are now too many staff attempting to answer questions and very little input from further up the line. IMHO

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited March 2023 #118

    +1👍🏻, it’s also evident in driving attitude too. Red light, what red light?🤷🏻‍♂️. Mini roundabouts ignored & just speeding over them, give ways-I’m afraid they’re no longer recognised. This isn’t permanent or including everyone but way more than I ever noticed pre pandemic. Anger issues for sure. 

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited March 2023 #119

     We get to see all those q & a's after the AGM as feedback brue. It was surprising though how few there were.

    JK

  • brue
    brue Forum Participant Posts: 21,176
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    edited March 2023 #120

    JK. I thought there were quite a few questions when we saw them on here but looking on Trust Pilot there are a lot more coming down the line.

    Sorry to think you might be on the receiving end of complaints better directed to the club itself.

  • Cornersteady
    Cornersteady Club Member Posts: 14,618
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    edited March 2023 #121

    It's not acceptable that members are giving wardens a hard time on matters that the wardens have no control over but at least those matters are passed up.

    But I find it it interesting that although they do this they are still coming along to club sites? 

    I don't think the club is bothered at all by any social media comments whatsoever. They will respond but are those comments truly representative of what people using sites actually feel? It is outfits on pitches and/or bookings that they will look at and what was the latest number of booking given a while back on the 'new' booking system - 250,000? 

    Yesterday I looked at a frequent flyer site and it's low for the next few months, and on some SPs full across some weeks. At Seacroft all pitches are low from now! SP for July and August are low and for half the months they are full. So what will the club think looking at all this?

    For the last few years it's been sites will be empty, everyone will vote with their wheels, lets all 'protest' at the next AGM... and it never happens - so far of course.

    The only thing the club will respond to is a lack of, or a significant decrease in, income, and again that doesn't appear to be happening to me, or even to the extent needed. Not going to club sites is really the only power 'we' have, yet even those that 'complain' to wardens are still turning up and paying their money.