New booking system with deposits

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  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited August 2022 #242

    Those were my thoughts as well. It just doesn’t make sence.

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited August 2022 #243

    I wouldn’t have any problem in paying a deposit to change from an allocated grass pitch to HS. Although it would be dependent on one being available. Cancelling  could be difficult if it is part of a tour.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #244

    That’ll be what they’ve done then. 🙄

    Party in a brewery?

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited August 2022 #245

    Brue, most data cutovers will be done by a conversion program(s) changing the old format and collecting whatever extra data fields are necessary to support what's required (extra functionality) for the new system.

    these programs, while they may often be complex in some systems , probably won't be here...the data is all customer/site/calendar based, most of it already there...

    anyway, all this should have been built and thoroughly tested a good while back with the whole of the cutover process rehearsed, probably more than once.

    so, on D Day, these programs will run in the live environment and while it's often stressful cutting the data over, 'the undertaking' (cutover program build) will have already been undertaken.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #246

    Arch, you’re making the mistake of applying deep logic to the club's illogical actions😂

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited August 2022 #247

    I can’t see the problem, you have to pay for your holiday ,so your paying some when you book and the rest when you get there 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #248

    Ah yes, I remember the data transfer to, and testing of, the new forum🤣🤣

  • PLOUGHLIN
    PLOUGHLIN Forum Participant Posts: 4
    edited August 2022 #249

    The new booking system goes live on Monday 15th August, I am told by John on Webchat.

  • Unknown
    Unknown Forum Participant
    edited August 2022 #250
    The user and all related content has been Deleted User
  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2022 #251
    • Just had a text from a site manager who advised that all sites will have to have larger monitor as the new system needs a larger screen for it to show the new system and those that have received them they have found new fittings will be required as they do not fit the old monitor sockets as out of datesurprised
  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2022 #252

    Hopefully 🤔

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #253

    Just checking my emails at Weatherby services and I have one from the club saying my bookings are being transferred to the new system in the next few days.

    (Sorry if this has already been mentioned here or elsewhere)

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #254

    Removed by me duplicate post 

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #255

    It has, sorry.

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited August 2022 #256

     

    Copied from somewhere up thread  which I understand is from CAMC HO “When existing bookings for our standard pitch type are moved over to the new system, they will be allocated to hardstanding or grass pitches with or without awning space as per your original booking. As hardstanding pitches are the most preferable pitch type, those with the longest length of stay will be allocated these first.”

    Interesting to me is the fact that HO in say “hardstanding pitches are the most preferable”.

    And that “those with the “longest booking will be allocated these first.”  IMHO this is a form of favouritism

    I guess pitch types will be allocated on arrival.  I personally would not like being allocated a soggy grass pitch especially if I had made my booking a long time ago even if was only staying a few nights. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #257

    My goodness, somebody likes lots of our posts here.😀

    I'm wondering if there will be any drum roll announcement or whether folk will log in on Monday to make bookings and find everything's changed.🤷🏻‍♂️

  • spac3153
    spac3153 Forum Participant Posts: 1
    edited August 2022 #258

    I could not agree more, especially with the first sentence.

    I'm beginning to wonder like many others I speak to on my travels, how is and who is running the club and is it being run in the best interest of its members.

    I'm not against the deposits but I feel there has to be some flexibility because hospital appointments etc do crop up. 

    As for the software update, its becoming a bit of a joke in the length of time its taking to roll it out, people do need to start looking at next years bookings now.

    As for site occupancy, we've just had 18 days at Carnon Downs and the site was nowhere near full. We've been to five other sites and they were not full either.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #259

    BB/YT you posted on the locked thread:

    It if you make five bookings at the same time, isn't the deposit 20% of the total?....ie 100% of one booking?

    for multiple bookings (5) the customer is being asked to pay for the whole of one stay in advance, could be upto a year in advance...

    bank base rate is 1.75% and likely to rise further to help curb inflation. A good time to have plenty in the coffers

    Just posting here to answer your question and set the record straight in case anyone reading it takes it as true, but no you're wrong. Just because 5 times 20% = 100% does not mean you can carry that over to more than one data value.

    Think of five sites each at £25.

    Each site's deposit will be 20% of £25 = £5, as there are five sites the total deposit is £25.

    Or you could find 20% of the total £125 which is again £25. That is all anyone is being asked to pay, not for the whole of one stay in advance

     

    However yes that is still in the club's account rather than ours and I did post while you were away that perhaps that is why deposits were being introduced.

     

  • Briang
    Briang Club Member Posts: 670 ✭✭✭
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    edited August 2022 #260

    If i book for July 2023 next year and my total booking is £ 575.00 this means that my deposit will be £ 115.00. Then if i book another site a few weeks later for September 2023 My booking is £ 783.00. My deposit will be £156.60. Now i have paid out £271.00 as deposits. This is a lot of money to folk out for deposits. The CAMC is holding on to a lot of money for a year. Multiply this by several hundred wow what a load of money the CAMC have.

    Quote: How much will a deposit be?
     

    A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of each stay. If several different campsite stays are booked together within one booking, one payment will be taken at the time of booking to cover all the applicable deposits of all the stays combined. There is a minimum deposit value of £25 per stay. However, if the total price of the stay is less than £25, then the total price will be paid as the deposit.

     

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #261

    Corners, I suspect some confusion arises because, when booking several sites, the deposits for each are calculated separately and then added together so that we only need make one deposit payment rather than, say, 5 separate payments. The 5 deposits won’t necessarily be the same so, in the event of a default, it’s clear how much has to be forfeited for any particular booking.

    It's quite well thought out and I hope the implementation matches the planning.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #262

    Yes that's right in my post above I made it easy by saying each site was the same but in a tour that's probably quite unlikely?

    And yes you're right again they are added together and no matter what the individual costs are it's still going to be 20% of the total.

    And yes I looking looking forward to trying it out, I wonder if there will be a 'learning mode' where a booking can be made without actually booking - I would suspect not.

     

    Interesting though is that when we didn't have deposits people were posting to say they wanted them and how the club should be more like commercials and now the opposite is happening? 

  • Briang
    Briang Club Member Posts: 670 ✭✭✭
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    edited August 2022 #263

    Please read my post as booking different sites at different times. It is 20% deposit for each booking.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #264

    Yes, we're agreeing with you👍🏻

    Booking different sites at the same time works out exactly the same way but all the separate deposits are then added together so there's just one deposit payment transaction.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #265

    Exactly so re the 20% of each equating to 20% of the total irrespective of the varying amounts for each stay.

    Isn't that always the way with folk - they don’t realise the benefit of what they have until it's gone?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #266

    As per the other club you should be able to see your booking costs right up to the point where you commit to pay. I don't see any problems except with people who have not taken an interest in the proposals and won't be up to speed with the system details eg someone on here has already not understood there are separately calculated deposits for each site. I'm sure in due course it will settle down and be understood by all.

    And yes, to other comments, if you commit to booking a lot of sites in advance the outlay is expensive.

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #267

    Yes as said we're saying the same thing.

    Think of booking five sites at £10, £15, £20, £30, and £35

    The total is £110 and so £22 deposit.

    or you could find the despots for each site one by one

                                                    £2    £3    £4   £6   and £7

    which comes to £22.

    Isn't that how the system will work?

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited August 2022 #268

    they don’t realise the benefit of what they have until it's gone

    I'm sure there's song about that somewhere?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #270

    We've paid upfront and also deposits for many of the CLs we've used so can't see a problem.smile

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited August 2022 #271

    Yep, you get what you pay for. Outlay of deposits equals more time away. 👍🏻