New booking system with deposits

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  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited September 2022 #602

    You just did ‘insult fellow members’ for leaving late when you arrived early🙄🤔

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited September 2022 #603

    Well I'm no longer a member so obviously can't be accused of insulting "fellow members" but it strikes me as slightly irrational to imply praise of wardens for allowing (very) early arrivals whilst at the same time condemning them for letting others leave late. 

    Both are against "the rules" so surely equally "selfish" (if that derogatory word must be used). undecided

    (Still, luckily for us, we can arrive and depart 24/7 where we spend most time!) smile

  • Hja
    Hja Club Member Posts: 851 ✭✭
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    edited September 2022 #604

    This thread is entitled New Booking System with Deposits. I know threads move around, but going back to its original purpose: I was sorting out some old correspondence and discovered a UK Advance Bookings Confirmation from the Caravan Club dated 1999! (goodness knows why i still had it). It showed 2 advanced bookings, one for 12 nights and one for 8 nights. For each booking we had paid  £5 deposit.  In the small print it informs that deposits cannot be refunded under any circumstances, only deducted from site fees. It goes on to say "where you have applied to stay at a number of sites and one is not available, the deposit for that site is automatically allocated to a booked site."

    I have absolutely no memory of paying deposits, but obviously we did. It also sounds as if you paid the deposit before site confirmation!

    This was certainly in the days before electronic booking. (how did we manage).

    The full cost isnt indicated so I dont know what % of fees the deposit was. I am sure someone can tell me what £5 equals in todays values.

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited September 2022 #605

    Removed by poster

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited September 2022 #606

    100% support for the site managers
    All sites should do the same . no excuse for being at the most, ten minutes early

     

  • Rob2CathDavies
    Rob2CathDavies Forum Participant Posts: 145
    edited September 2022 #607

    We haven’t attempted to make a booking yet.

    I am sure the government Information Commissioner (data protection) would be interested to hear that the Club is collecting names and dates of birth unnecessarily.  I am sure that must be against the law.

    just knowing whether to charge adult or child is sufficient for the Club’s needs for a UK campsite.

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited September 2022 #608

    If you are a member the Club already have that information, and to become a member you have to give consent for them to hold that information, so as long as that do not misuse that information, the club is complying with data protection laws 
    You do not have to give it if you do not wish, that is your choice at the time off booking 

     

  • Hja
    Hja Club Member Posts: 851 ✭✭
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    edited September 2022 #609

    I don’t think you can proceed without completion. Although of course it does not have to be accurate.

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited September 2022 #610

    As i posted the chice is yours 
    The act is  data  protection, not what you can ask law 

    The law does not stop companies etc asking what they want .it makes it legal not to protect that information 

  • Rob2CathDavies
    Rob2CathDavies Forum Participant Posts: 145
    edited September 2022 #611

    Thanks for the comments and I hold my hands up if I’m wrong.

    we have a relative who works for the Information Commissioner and I’m sure she said that holding unnecessary information is not allowed.

    The dates of birth of your extra guests, is surely irrelevant, all the club need is ‘adult or child’.

    But, as I say, other members probably know more than me if they are in a job that involves data collection.

  • Goldie146
    Goldie146 Club Member Posts: 2,448 ✭✭✭
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    edited September 2022 #612

    I looked at the new system for the first time today, and found it straightforward to use. It defaulted to one adult, so I clicked + to add another. I went right through to the end (then Deleted User from my basket!) and at no time was I asked for DOB's.

     

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,042 ✭✭✭
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    edited September 2022 #613

    A wise move to leave things for a week or so Goldie. Club Site booking isn’t too bad now, but things are still not great searching for CLs, bit long winded and you have to work your way through things if not a CL you know.

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited September 2022 #614

    Did you complete your booking as that is when I have found you need to be very computer literate ,which is not my top priority just now to be 

    Ps we have this evening booked a private site for June into July 2023 no deposit and an email  acceptance by return cool

     

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited September 2022 #615

    I've just rechecked with a dummy booking and the DOB and name request checks are still there, right at the end just before payment, you can't proceed further without this information.

  • marydavie
    marydavie Forum Participant Posts: 1
    edited September 2022 #616

    Can we have the old on line booking system back please, new system is far too long and complicated, have'nt managed to book anything yet. Why D.O.B ?

  • Goldie146
    Goldie146 Club Member Posts: 2,448 ✭✭✭
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    edited September 2022 #617

    No, I saw the booking in my basket, then Deleted User it. I didn’t want to run the risk of paying for something I had intended to book. I won’t actually be booking anything till May/June next year. And it might all have changed again by them!

    I was just being nosey.