New booking system with deposits

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  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited July 2022 #182

    I saw that tonight on one of the CAMC adverts of FB a staff member mentioned to someone that the new booking system is hopefully to be  launched on the 8th August.

    Get your bookings in now folks while there are no deposits. laughing

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2022 #183

    And get your life jackets ready....laughing

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited August 2022 #184

    If this information is correct, how come the club aren't giving me this information first hand? Why am I getting it off an unofficial Facebook Group?

    Because it is either untrue or more likely they won't officially announce anything until they are confident it is working as it should.

    Its getting on a year since they first trumpeted the arrival of deposits etc. Jumped the gun by just a little bit.

    peedee

     

     

     

     
  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited August 2022 #185

    If this information is correct, how come the club aren't giving me this information first hand? Why am I getting it off an unofficial Facebook Group?

    Personally I don't think anyone who posts on here will be able to give you the answer.

    I am guessing from the post that this means that the OP/Moderator  (JillywithaJ) usually receives info from HO prior to releasing it to other members. 

    If so and the 8th Aug is the release date then maybe ‘the change date’ info (whenever that may be) is just for CAMC employees whom will have to process/manage the operating of the new system

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited August 2022 #186

    Regarding the comment about receiving information from HO prior to to releasing it to other members - absolutely not the case.  I wasn't looking for an answer from members as I know they don't have it; I'm just frustrated at seeing it on an unofficial Facebook Group.

  • Graydjames
    Graydjames Forum Participant Posts: 440 ✭✭✭
    edited August 2022 #187

     

    Post removed by me.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited August 2022 #188

    We got some deep state stuff going on here-the big cover up😈

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited August 2022 #189

    Jilly with a Jay - I read your post and tried to answer your questions.  

    You have since said 

    “Regarding the comment about receiving information from HO prior to to releasing it to other members - absolutely not the case.  I wasn't looking for an answer from members as I know they don't have it; I'm just frustrated at seeing it on an unofficial Facebook Group.”

    Just for info - I tend to try and avoid anything that causes frustration.

    I cannot see that I can add anything more productive to this thread - change will happen at some point and best of luck to all site/HO staff who will be dealing with it.

     

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited August 2022 #190

     

    JwithaJ

    "Hot off the press" .  That was the fanfare the FB group's head admin announced the post. He rules with an iron fist, you must not go against his decision at any cost, he makes that quite clear. An intimidating rule.

    His post was made at 6pm on Sunday night, "Hot of the press" implies he had just received the information, Some members questioned his comments including me. "Where had the information come from at such a strange hour". The comments were brushed aside. I'm not sure what happened to the others who commented but he has kicked me out of the group

    Oh well it's only one FB group out of many so no sad loss.

    I await the 8th with baited breath.

    .

  • mbee1
    mbee1 Forum Participant Posts: 557
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    edited August 2022 #191

    I don't use Facebook but, surely, any major announcement like the new booking system should be published on the website first rather than social media.  And I hope that fixing the speed of the website and the server errors will be sorted at the same time otherwise chaos will reign.

    I gave up browsing the site yesterday as it was so slow. 

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited August 2022 #192

    Perhaps they fear a splurge of bookings once they announce it to get in before the deposits. Although as it’s only 5 days until the 8th I do think they are cutting it fine, if that is indeed the day. One thing is sure, anyone trying to do anything last minute on release day, such as making a booking for that day or altering an existing booking, are likely to have difficulty.

    +1 on the state of the website, it’s all server errors this morning.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited August 2022 #193

    mbee

    The group(s) Harry mentions are in no way connected officially to the Club despite the fact that they use names that could be easier mistaken as official and that is something I have complained about to the CMC. The only link is that you should be a member of the CMC to join the group. I tend to share Harry's view of the high handed way these groups are controlled. They even had the cheek to ask me to provide an official link to back up what I was saying, which I could. So in this instant I don't think you are missing anything not being on Facebook! Having said that there are lots of Facebook Groups which are very useful for getting information. I have learnt a lot from the Bailey Motorhome Owners Group.

    David

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited August 2022 #194

    David, thanks for your input, you appear to echo my sentiments entirely on the group. The group in question was the one with the shorter title. When I first joined I too thought because of the club logo it was associated with CAMC, in fact it was some time before I realised they weren't. I'm surprised, after your raised the issue, the club didn't do anything about it.

    Like yourself I find them useful for giving and receiving information and I had many likes to some of my info/advice so as you say they have a purpose if run correctly.

    Alas they have lost that input now.

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited August 2022 #195

    Morning

    It seems getting anything changed or removed on facebook is a nightmare Harry. We've experienced this in the past when there was abusive stuff which was personal about us. Took and age to sort.

    It really goes to show that ANY announcements unless they are from the club are just gossip. Unfortunately people believe anything what they read without making sure it's fact or not.

    Take this alleged go live date, not official and not true.

    JK

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #196

    Is this the Facebook group set up a good few years ago by some who were disillusioned by this forum?

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited August 2022 #197

    There are many groups nowadays ttda. Anyone can set up a group and play admin. Doesn't seem right to me that someone can use the club logo and make people think it's an official club group.

    We have a staff group but we had to use a different logo on the front page!

    JK

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited August 2022 #198

    Not sure about the FB group as I'm not a member of any of them.

    I did however see a response on a CAMC advert, (on FB) from a CAMC member of staff  to a CAMC member that the new booking system will be rolled out on the 8th of August. 

     

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited August 2022 #199

    Thanks JK👍 I don’t use Faceache, or Twitter.

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited August 2022 #200

    Nor do I ttda, I'd sooner speak face to facesurprised

    JK

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited August 2022 #201

    Harry

    I have just checked both groups and neither now use official Club logos although one uses something which is similar but nowhere near the same so I wonder if the Club have indeed been in contact to tell them not to use any Club insignia? 

    Those of us who have grown up over the years with traditional forums will find much of Social Media superficial. I don't like the way posts are made and immediately locked. I can understand if its duplication buy why not link to another discussion? The problem is that there is now a quite large body of the public that won't participate  in something like Club Together. They seem to want the instant reportage that Facebook offers and it is there on their phones. Fortunately not all Facebook groups are the same and many are very useful. One I quite like is Pitch and Park which lists sites where you can leave your vehicle on site and either walk a reasonable distance to a village or town or there is a bus stop near the site.

    David

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #202

    There is nothing about the official new booking launch on CAMC fb or twitter. Everyone can look in on this and read posts, even if not signed up.

    I haven't signed up.

    Have to say the club spends a lot of time responding to posts on fb, mostly photos sent in by members. On CT we are left to our own devices, and the topics are much more varied and interactive on here. 

    Presume the booking launch will be sooner rather than later. Hope the membership gets some information beforehand!

  • Arch
    Arch Forum Participant Posts: 347
    edited August 2022 #203

    I've just looked at all the popular sites for Devon and Cornwall and there seems to be more or less full availability for August and September I've never seen this before and its been the same all season, would the club really launch the new booking system now when it needs bookings desperately.

  • ANDREW STUTHRIDGE
    ANDREW STUTHRIDGE Forum Participant Posts: 1
    edited August 2022 #204

    I phoned CAMC club about 3 weeks ago and was informed new system would go live today(8th August)..alas I still can't book past May 2023....this is leaving us in limbo so not good enough CAMC

     

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited August 2022 #205

    It is not only Club sites which have empty pitches, from what I am hearing the commercial ones are not full either.

    peedee

     
  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited August 2022 #206

    I'm trying to get on a 'favourite' commercial in Devon (for g'kids) and it's totally rammed. Many pitch types but everything full till end September.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2022 #207

    My daughter and her partner with his son have just returned from a camping holiday in Cornwall and as a special offer the site staff would bring a cooked breakfast to your tent 😀👍

  • sparky100
    sparky100 Forum Participant Posts: 81
    edited August 2022 #208

    I do think the timeing of the deposit not great as a lot of families are struggling and to pay a deposit now for next year will be hard .I do all so understand people block bookings and at the last minute pull out is very frustrating 

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2022 #209

    The "staff" on our present site are excellent too, early morning tea and singlehanded breakfasts at no extra cost....wink

    We're on a THS, £11.50, nearly full but we'll spaced out, lovely views. We didn't pay a deposit for this one but even temporary sites and rallies often require a deposit. It does help to firm up costs.

    Just hope the new CAMC system works without glitches. 🍀

  • alan1406
    alan1406 Forum Participant Posts: 75
    edited August 2022 #210

    Still waiting. No updates anywhere visible from the Club. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2022 #211

     Your post seems to reflect what some club site staff are also saying 

     Also Why introduce a new system with the glitches it will undoubtedly throw up at the (in the past ) busiest time of the year?🤔

    The short time illuded to cancellation could have been solved by extending the from 72hrs to 21 days without going down the deposit route and destroying the USP or this club👍