When is a rule not a rule?

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  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited May 2022 #152

    Brue

    It does seem an odd way of deciding policy. Of course problems experienced by site staff should not be ignored but one would have thought that as a service driven organisation the Club have a duty to explain why there has been a change of policy. We all know that on some sites there is a real problem of congestion if there is not a gap between departures and arrivals. However this is not the case on the majority of sites. At the very least I would expect the Club to inform its members for the reason for the change, is that really too much to ask?

    David

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2022 #153

    DK, I've seen my profile name is getting mixed with Blue...no matter and yes CAMC could be more forthcoming with explanations as they have a paid up membership represented by committees drawn from the same. smile

    On a personal level it doesn't matter too much, I don't spend time observing arrivals and I've always thought that site managers have some discretion. However CAMC could reduce angst over this by insisting early arrivals have to wait till 1pm as the C&CC do.

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited May 2022 #154

    I do actually, it gets me the perk of cheaper internet deliveries. Just like the CC one gets me cheaper site nights.😀

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2022 #155

    Does being a CC member get you cheaper site nights or is it more expensive per night for a none member? 🙄

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited May 2022 #156

    Both are true, as is the case with my Tesco subscription. It’s why I joined, be silly not to if you are going to benefit.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited May 2022 #157

    How would we know🤷🏻‍♂️, has anyone actually met a person who’s paid the extra £10 for not being a member🤔

  • Unknown
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    edited May 2022 #158
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  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited May 2022 #159

    A non member booking in at a site I arrived at was informed that after four nights that additional charge would just about cover membership. The warden then proceeded to join them on the spot. No brainer really if wishing to stay on a site or other sites for more than four nights per year.

  • lowsas
    lowsas Forum Participant Posts: 14
    edited May 2022 #160

    My understanding was that the change from 12 to 1300 hrs admittance was because or COVID and to allow the wardens time to sanitise key fobs, barrier cards etc. Now the COVID regulations are gone, the club should return to a policy of 12 out, 12 in, except for sites with potential traffic issues

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited May 2022 #161

    A uniform time across the network has got to be a good idea. Unless you want to impose out by 11am at sites with traffic issues, it has to be 1pm. For those with caravans I can appreciate they would prefer 12, due to the generally longer setting up times and difficulty stopping on route. Now with a MH I don’t find it an issue, even on short hops.

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited May 2022 #162

    While the regulations have been lifted COVID has NOT gone away! Like many hospitality organisation my guess is the site managers are still doing a lot of extra cleaning/sanitising which will be with us for sometime. Personally I do not mind the arrival time being 1p.m. because it is very rare for me to arrive much before then. Locally I use CL sites, use of a Club site is likely to be some distance away requiring long travel times.

    peedee

     
  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited May 2022 #163

    What they are based on is clearly stated DD, even the 50% mid week discount in this case. I personally think they should include for two adults but otherwise they are industry standard. Or do other providers show the maximum prices, including the unforeseen add ons. I suspect not.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2022 #164

    I've experienced the same as Micky. Non-members quickly become members I think.

    Btw, the difference is now £13 p/n.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2022 #165

    Do you know for a fact that site staff no longer carry out the enhanced cleaning regime? 

  • Unknown
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    edited May 2022 #166
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2022 #167

    I'd say there's no question of dishonesty in view of the explanation shown. It's clearly a marketing ploy and no more than that.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2022 #168

    So where is the "penalty" on member only sites?

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited May 2022 #169

    A interesting way of looking at it, but incorrect in my view.

    You mean the club is giving a penalty or some sort of a punishment for not being a member?

    I get money off products each week at Sainbury's for having their app and a nectar card, so in your view is that Sainbury's giving a penalty to those that do not have these?


    Penalty: a disadvantage suffered as the result of an action or situation

    That's the way I look at the reduced price as an advantage for being a member, and I can honestly say being a member hasn't cost me a penny.

  • Unknown
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    edited May 2022 #170
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  • Unknown
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    edited May 2022 #171
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  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited May 2022 #172

    No. 

    The club sells exactly like Sainbury's, if  have a (membership) card you get cheaper prices, that simple really. 

    In fact it's better than Sainburys, as with the club card you get reduced prices on all of its sites, unlike the nectar card which only gives you reduced prices on selected and indeed different prices each week. And of course you can quite easily not pay a penny for that reduced price, or membership, all the time.

    But if you find this 'penalty' such a burden why do you pay it? To get a cheaper price perhaps when you stay on club sites, which you do of course? Or to get the advantages of CLs... Doesn't matter what it is you pay the membership fee as there is an advantage to you, not a penalty. 

  • lowsas
    lowsas Forum Participant Posts: 14
    edited May 2022 #173

    The change in access times was supposed to be a temporary measure during COVID. I have not seen anything about reversing this

  • Unknown
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    edited May 2022 #174
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    edited May 2022 #175
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  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited May 2022 #176

    I reckon at least 80% of non members who stay on club sites join up, and the majority of them keep using our sites. Strange concept to some I knowundecided

    JK

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited May 2022 #177

    Where did you get the temporary from?

    The end of the day the reasoning is sort of immaterial, the club have decided on a 13.00 earliest arrival time, that's it.

    JK

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2022 #178

    But for what reason? Who is it benefiting? 

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited May 2022 #179

    Firstly I can't recall anything about it being temporary and for that matter covid is still with us.

    What you want or why it has been done is immaterial, it has been done and unlikely to change back.

    As to being happy for paying for 23 hour, what about those that arrive at 2pm or after work later in the evening should they now pay less? What about when people leave before 12? It is not for however long one stays on a site per hour the price is really for the overnight stay. 

    If you want to think in your terms,  the price was once for a max of 24 hours, now it is for a max of 23 hours. All you have to decide if you're happy to pay that? If you're not then what are your options?

  • blue
    blue Forum Participant Posts: 15
    edited May 2022 #181

    you say…. That’s it…. Thereby lies the problem, the management have made a decision that affects all of us to no benefit of any of us. Why should we as customers have to put up with this attitude. In correspondence with the club they state it is for the benefit of the wardens, as I have said in previous posts this is not acceptable. What happens if the wardens decide that its more convenient for them if arrivals were say 6 pm!?
    I do have a choice and over the past few years I always check out and use private sites, I find them just as nice, certainly no more expensive and they normally have more service pitches,which being disabled makes caravaning so much easier.