Server Errors

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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2022 #242

     CT seems to run better at quieter times of the day when less people are using the website 

    Is it possible that with the club trying to make the new booking system work along side the present system it is having a bigger effect on CT than in the past whenever it gets more people trying to use the website?

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited March 2022 #243

    Before I bought this new iPad just over a year ago, my old one was often crashing and hanging up, needing a hard reset. Basically it just didn’t have the memory or enough resources to deal with things, some 8 years after it was made. Now it just has the granddaughters Cbeebies stories on it, and only because  they maintain an old version of the App. I assume the CT section of the servers is in the same state of Obsolescence.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited March 2022 #244

    Although it would cost more I would have thought it would be to the advantage of the Club to run Club Together on a separate server to ease pressure on the main website. You could still provide links to the main website. Looking at the C&CC Forum it seems to be a totally different entity. There is no way of linking to the main website. I am not holding that forum up as a good example as CT is a much better forum when it works! 

    David

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited March 2022 #245

    Still is this evening too, both on Silk Browser on my kindle, and on Google on the phone, and also getting served error message on kindle.

  • ADP1963
    ADP1963 Forum Participant Posts: 1,280
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    edited March 2022 #246

    I would not have thought it could have gotten any worse, but it has. It was impossible for me to get into yesterday evening after 3 attempts. This year will be my leaving year, so frustrating now, I find the club in general. I don't suppose this will bother the club as part of the problem is the nonchalant attitude towards it's members.

  • eribaMotters
    eribaMotters Club Member Posts: 1,193 ✭✭✭✭
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    edited March 2022 #247

    I received a reply to my e-mail and it was a copy of the message posted earlier saying basically they are working on it. I replied:-

    "May I politely suggest that a "banner" across the homepage be set up to draw members attention to this issue and your efforts to resolve it.

    At present the long awaited reply is buried in a thread that some members may not access, why would they if attempting to book a site, a crossing etc."

     

    Colin

  • Hja
    Hja Club Member Posts: 850 ✭✭
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    edited March 2022 #248

    I usually access the site & CT in the evening, about 8pm and it is often fine, although a bit slow.

    This evening however, it wouldn't even let me log into the site from the home page.  I know you can get onto CT without logging in - wouldnt do that either.

    Obviously from this post I can now access.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited March 2022 #249

    Not wanting to tempt fate but ..... we seem to have a new hamster in the wheel. 🙄  Compared to previous, the site seems to be flying along.

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited March 2022 #250

    It was yesterday evening as well, but then all of a sudden hit a brick wall😂 and it took several minutes to load a thread and a considerable time to load a site page also. Perhaps they are feeding the hamsters stimulants and everything is fine until they burn out.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited March 2022 #251

    I have a server error on the Latest Activity page.😧

    I blame ED 🙂

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited March 2022 #252

    Hands up .... I accept the blame. Just opened CT & immediately got a server error! 🙄

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited March 2022 #254

    Not sure if this point is relevant to our problems BUT :--

    I have recently been posting at different points of the day and  I'm sure that this forum actually grinds almost to a halt for about ten (10 ) minutes after the hour, certainly after 10 p.m.  but it has affected me on my occasional forays over the lunch ( so nearly said Lynch ) period.

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited March 2022 #255

    It's been painful today, as it has been for the last few days, perhaps a week or so. Very occasionally I can get in to CT quite quickly but other times it just doesn't connect and eventually goes to "server error" message. Twice I've not even been able to log in.  I've never experienced any other website with so many problems that just don't seem to improve. A very poor advertisement for the club.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2022 #256

    It seems ok if only a couple are posting or lerking, but the more it seems have got out of bed the worse it gets🤔

    And after the server errors the latest thread up dates also disappearundecided

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited March 2022 #257

    I don't seem to get 'server errors', but it does sometimes take an age for posts to appear....

    David

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited March 2022 #258

    Very slow tonight, changing from one list to another, and then a "server error" message.!!yell

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,037 ✭✭✭
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    edited March 2022 #259

    Yep, it’s still bad. Very hit and miss. I feel for the CL owners, I have just tried to look up a few and it’s buffering like mad. 

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited March 2022 #260

    Been behaving {almost} perfectly this evening until about 21:08 then after 6mins I got   Server Errors    and from then until 21:17 I could not even Complain on here frown

  • PDandKM
    PDandKM Forum Participant Posts: 1
    edited March 2022 #261

    got told that the broadway site was non existent page at about 21:20    - seems unlikely   but at the same time the whole site was unbelieveably slow - when it had been much faster 10 min earlier 

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited March 2022 #262

    Just after 6 am and there doesn’t seem to be anyone on here, yet still slow. Up to a minute to open a thread. Back to my Sunday paper. That’s umpteen Megabits but downloads in a few seconds.😀

  • Finnberrys
    Finnberrys Forum Participant Posts: 42
    edited March 2022 #263

    I keep getting server error messages this morning.

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited March 2022 #264

    Keep getting server errors when clicking on CT; got in by clicking on My Profile (within CT, not the main My Profile for membership etc). 

    Further up thread WN makes the point that this thread was started nearly a month ago and there is no improvement at all; well, it's a month tomorrow, nearly 300 posts and we're still experiencing the same problems.  Not putting CAMC in the best light, far from it.  I don't believe that in the space of a month problems such as these couldn't have been solved by any IT dept.

  • Pathfinder
    Pathfinder Forum Participant Posts: 4,446
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    edited March 2022 #265

    Seems to me click on anything to do with money and it opens almost instantaneously 

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited March 2022 #266

    It's a pity, but perhaps not surprising, that someone from E.G. has not posted on here to explain what the problem is - and not just apologise for the problem. 

  • ADP1963
    ADP1963 Forum Participant Posts: 1,280
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    edited March 2022 #267

    Rowena     

                  We know it isn't your fault and I am sure no one blames you, but please try and get us an explanation and the situation resolved.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,037 ✭✭✭
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    edited March 2022 #268

    Having waited an age to get in, another age to log back in, it has now eaten my latest post, gone who knows where🤷‍♀️ I wait with baited breath to see what happens when, if, the new booking and deposit scheme goes live. It doesn’t fill one with confidence……….

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited March 2022 #269

    It might not specifically Rowena's fault but the buck stops at the top. As I've said before,  she's the CM and she should be managing  .... at the very least she should be telling us what's going on.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited March 2022 #270

    I have reported your post with the following comments

    See explanation in the post. By the time you read this it will be at least 2 full working weeks since Rowena replied. As can be gathered by continuing posts using the site is still an issue. Not just CT.

    So slow, it starts - if you're lucky, then hangs, either eventually connecting or giving an internal server error. DIRE.

    Maybe, just maybe, we will get another post..............

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2022 #271

      I would think the CT is just part of Rowena job ,and she has reported on here when she has any up to date information ,,it is the IT departments lack of updates that is what is frustrating, I would think as much if not more than the users undecided