Server Errors

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  • nelliethehooker
    nelliethehooker Club Member Posts: 14,071
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    edited March 2022 #272

    I don't believe there is an IT dept. any more, they have all gone on furlough for the next 12 months, and are just leaving the site to die a natural death.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited March 2022 #273

    I know of at least one who it seems bass left because of the pressures and long hours it was affecting their marriage surprised

  • Hja
    Hja Club Member Posts: 892
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    edited March 2022 #274

    This afternoon, trying to view a few sites including a number of CLs -some loaded, some "server error", left it talking to itself and eventually could re load.

    Tonight, painfully slow when trying to move between pages or threads.

  • nelliethehooker
    nelliethehooker Club Member Posts: 14,071
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    edited March 2022 #275

    Agree, hja, very slow, locking up and getting server error messages too. yell

  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #276

    No better this morning this early! Server Errors and long hanging time. I'm accessing other sites in micro seconds.........

  • cyberyacht
    cyberyacht Club Member Posts: 10,224
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    edited March 2022 #277

    Give the poor girl a break. She probably hasn't got a clue any more than the top echelons at Grimstead Towers.

  • brue
    brue Forum Participant Posts: 21,176
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    edited March 2022 #278

    Also and unfortunately the whole CAMC web site is jamming. I've been going round in circles after attempting to look at late availability. 

  • allanandjean
    allanandjean Club Member Posts: 2,402
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    edited March 2022 #279

    Tried to look at posts just before 8, utter waste of time.

    My usual routine is to open the two other forum that I look at and browse those while CT builds up a head of steam, which I did and now at 0816 is fine....................till who knows when.

    Considering that this tread was started 4 weeks ago I am asking myself why I am even bothering to post in it.

  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #280

    Yes forgot to mention it wasn't just CT.

    Very poor  all round. Certainly not a good advert for the club, I feel for the CL owners. It would appear the club are making enough income whether or not folk can get on the site to look and book otherwise I'm sure the issue would have been given a higher priority 🤐. Its those CL's that can only have club members stay I feel for.

  • mbee1
    mbee1 Club Member Posts: 557
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    edited March 2022 #281

    Perhaps a Moderator can give someone at HO a prompt?  Going to be a problem when the April 2023 bookings open.

  • JohnM20
    JohnM20 Club Member Posts: 1,421
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    edited March 2022 #282

    If they used better quality steam coal for the server ......laughing

  • Metheven
    Metheven Club Member Posts: 3,987
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    edited March 2022 #283

    Waiting (TTFB). The browser is waiting for the first byte of a response. TTFB stands for Time To First Byte. This timing includes 1 round trip of latency and the time the server took to prepare the response.

  • GTrimmer
    GTrimmer Club Member Posts: 169
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    edited March 2022 #284

    Stupidly slow again this morning - even for logging in .  I am having no problems with other sites on my desktop PC !

  • peedee
    peedee Club Member Posts: 9,504
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    edited March 2022 #285

    It probably all down to preparing/testing the new, swinging, all dancing booking system.

    peedee

     
  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #286

    I wish I understood it all. But I understand enough to see a waiting time of 3.7 min.

    That gives all the technical know how the rest of us are trying to tell the club.

    It's slow......

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited March 2022 #287

    Nah🤬

    JK

  • GTrimmer
    GTrimmer Club Member Posts: 169
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    edited March 2022 #288

    'Internal Server Error' message three times today so far !

  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #289

    One of my usual non internal server errors


    This site can’t be reached





    www.caravanclub.co.uk took too long to respond.

    But this is a new one to me


    This site can’t be reached





    The web page at https://www.caravanclub.co.uk/club-together/discussions/welcome-hobby-talk/how-to-use-club-together/server-errors/?er=P779432#P779432 might be temporarily down or it may have moved permanently to a new web address.

    Thought I'd have a catch up and cuppa, cuppa long gone but catch just beginning.........

    Still no response from anyone 😕 





     


  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #290

    No activity on CT latest activity page between 1305 and 1525. 

    Website certainly wasn't down. Then 4 between 1525 and 1553 so folk must be trying.

  • SteveL
    SteveL Club Member Posts: 12,390
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    edited March 2022 #291

    I couldn’t get onto the caravan club site at all this afternoon, until now. Attempts returned this error, although I was using my normal method.

  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #292

    Well at least we're seeing something different!

    As they say a change is as good as a rest............

  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #293

    Gee maybe somebody put in new batteries? Whilst not quick the site has sped up in the last 20 minutes 😱😱

  • brue
    brue Forum Participant Posts: 21,176
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    edited March 2022 #294

    No I think it's just the web site access which  is "trying." wink

    Actually I appreciate the access when it works but for a business on this scale it's not a good advert.

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,395
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    edited March 2022 #295

    Talk about frustrated😡 Been trying to book a Club Site all afternoon. Whole website down, so no online booking, no one answering at Sites, and all you get on central booking system is some duff music, a long wait with an occasional reminder that “your call is important to us”, and then staff at other end cannot do anything. Diabolically bad service to Members, and must be so frustrating for the phone handlers and Site staff. 

    I feel a Takethedogalong email to the head honcho is in the offing. 😡

  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,311
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    edited March 2022 #296

    Well whatever it didn't last long. Server errors are back.

    Yes a very trying  website indeed. Sadly I'm not sure what it's trying to be 🤐

  • peedee
    peedee Club Member Posts: 9,504
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    edited March 2022 #297

    Well if it is not it shoudl have been fixed many weeks ago. It is more than a poor show, it has been diabolical today. Not only very frequent server errors but very slow to load pages to the extent my browser gives up trying to load pages

    peedee

     

     
  • ABM
    ABM Forum Participant Posts: 14,578
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    edited March 2022 #298

    OH, so utterly appalling today !

    Typical of this site that I have just done my accounts  and notice that CAMC has taken my Club Membership Fees { By Direct Debit of course yell } I think I must now  cancel further extractions, or should I wait a while then take action for Robbery with malice afore thought.  

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited March 2022 #299

    I have just reported two of Members posts, could somebody do the same for mine  please.

    Purely to TRY TO GET SOME REACTION FROM ENGLETHWAITE !!

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,395
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    edited March 2022 #300

    The whole website, not just CT was down this afternoon, and Sites are not taking calls, although after listening to a 5 minute message, you might get a call back if they have time. I have no gripe with Site staff, they will be doing their best. 

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited March 2022 #301

    I've NEVER had a problem with On Site Staff, not even JK wink but as for the on-line team, excluding named Moderators of course,   I've only had good results Face To Face I'm sad to say.