Deposits?

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  • DavidKlyne
    DavidKlyne Club Member Posts: 13,867 ✭✭✭
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    edited December 2018 #212

    As we are still in the land of "if" at the moment what has not been discussed is how a deposit system might work. I am sure it is assumed that when you book a site you will pay a deposit, possibly of £25 for every site booked. However there could be other alternatives which would prevent those that book a lot of sites paying so much up front. A couple of options that might work would be for all members using main Club sites to pay a small bond in advance from which any cancelled booking a fee could be taken. Another option would be for the Club to take details of a payment card and if a members cancelled without giving sufficient notice the card would be charged with the sum of one nights fees. This is a system used by some hotel chains. Just a thought!

    David

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2018 #213

    The one night fee per site has been "spoken about" as it would then be the same as a short notice early dep fee  

  • Unknown
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    edited December 2018 #214
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  • PITCHTOCLOSE
    PITCHTOCLOSE Forum Participant Posts: 658
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    edited December 2018 #215

    The silence is deafening.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited December 2018 #216

    One suspects the warden was correct, WTG, but spoke out of turn. 

    The club needs to tighten up, or hack down, the grapevine.

  • GTP
    GTP Club Member Posts: 537
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    edited December 2018 #217

    Having just completed, at the insistence of the senior partner, a projected budget for touring holidays 2019......given the 'talked about' deposit figure of £25, I would have had to pay £325.00 to the CaMC across 13 sites booked prior to the 5th December deadline for site fee increases. 3 of the 4 'one nighters' are in excess of £25 with one at £21.50...

    If a deposit system was introduced, I would hope to be able to book a pitch of choice....as have done on commercial sites.

    Out of curiosity..... today I checked the price of a couple of sites I booked and found an increase of 2.81% a saving of £41.41 for booking prior to December 5. Chatsworth site appears to have a price freeze.

    On two commercial sites, one in France out of necessity to secure a pitch,  (75bth 'D' anniversary) I have had to pay a 25% deposit plus a cancellation scheme charge for the UK site....

     

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,064 ✭✭✭
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    edited December 2018 #218

    Why are people linking paying a deposit to choosing a specific pitch?  

     

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited December 2018 #219

    Given the problems today just introducing some new prices, I do fear the worst if a deposit system is implemented.

  • Unknown
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    edited December 2018 #220
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  • Cornersteady
    Cornersteady Club Member Posts: 14,431 ✭✭✭
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    edited December 2018 #221

    maybe this £25 is a one off payment? Or an open payment that can be taken if needed (bit like when you swipe your card at a hotel - no money is taken till the end but could be) if you never cancel then it just stays there, but cancel outside of the regulations then the money will be taken?

    who knows but it would be nice for the club to make a statement one way or the other?

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,867 ✭✭✭
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    edited December 2018 #222

    Probably because they see paying a deposit as a punishment and want a quid pro quo? Personally I think it would be a nighmare to be able to book a specific pitch. Pitch type yes but not individual pitches.

    David

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,647 ✭✭✭
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    edited December 2018 #223

    Because they can do it "over there" perhaps?wink

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2018 #224

    I'm very much with you on that one David. 

    If we could book hardstanding or grass then I think that the CC would probably see less of me on those sites with (say) 10/20% grass pitches. 

    At present I can roll up on site and pick a hardstanding. With 12 month booking I suspect that I would miss out on hardstanding as I am not likely to keep up with the bookings. 

    I booked Wharfdale in early to mid November for 5 nights in April. It was then showing less than 5 free pitches. 10% of the pitches are grass. Chances are that if folk were able to choose when booking then the ones left would be grass and I would be going elsewhere. 

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited December 2018 #225

    ..and certainly at some commercials here, too...

    we use the Crealy site nr Exmouth to take our GD to the adventure park there...

    the booking process gives you the site plan, with numbered pitches and a place to 'book' the pitch number you want.

    ...and to keep to the OP, we also have to pay a deposit, ....

    ..but, arrive at 11ish and a smiling young lady welcomes you, checks the booking and away you go, no problem with arriving early there.

    so, deposits don't necessarily hinder flexibility....nor are specifically required for booking a specific pitch...

    deposits, choosing a pitch, arriving early.....just all elements that any site can choose to adopt (or not).... 

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited December 2018 #226

    Alan, as sites are generally full in season, even those with a mix of grass and HS, are you suggesting that a (large) proportion of those who choose (end up on) grass pitches are unhappy to be there?

    ie...if they could choose a pitch at booking time but they were all gone, they'd rather go somewhere else than pitch on grass?

    yes, I realise that out of season they can be wet, or even closed, but don't the staff remove them from 'stock' if deemed to be 'unsuitable' thus reducing bookable capacity?

    in season I'd be more than happy to have a grass pitch, in summer far nice IMHO than acres of chippings...

    out of season, iffy pitches will be pulled won't they, so the chances of getting something unfit for purpose on a CC site must be (very) small?

    ...and as the club are fiddling with prices (along with booking options) isn't this the time to set the (obviously inferior) grass pitches at a lower rate to ensure customer take up doesn't give rise to the situation on your post?

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2018 #227

    Alan, as sites are generally full in season, even those with a mix of grass and HS, are you suggesting that a (large) proportion of those who choose (end up on) grass pitches are unhappy to be there?

    I have generally observed that, even in reasonable weather, the hard standings are taken up first on most CC sites. Although I will use all grass sites such as Dunnet Bay, when on mixed sites I usually opt for hardstands. Because I am not arriving after work on a Friday I have not been compelled to take a grass pitch in over 10 years. 

    If I knew that all hardstanding was booked up I personally would look at other options regarding site booking. 

    yes, I realise that out of season they can be wet, or even closed, but don't the staff remove them from 'stock' if deemed to be 'unsuitable' thus reducing bookable capacity?

    Yes the staff will remove from stock if necessary. Guess what? That means any bookings cancelled would likely be those on grass. That is another reason why I am unlikely to book for grass.

     

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited December 2018 #228

    good point, but only applicable if booked well in advance.

    we generally only decide we're off somewhere a week or two (or much less) before the off, so wet pitches will have already been removed by the time we are looking...

    i realise this doesn't help those who book early.

    however, each site must know the number of pitches that can get taken out 'at a stroke' and which require a much longer period of bad weather to have an effect, so I'd expect the 'permanent' grass stock (those which will certainly be useable in any booking month) to be suitable.

    more vulnerable grass pitches can be removed from stock as the year moves on, bad ones taken out perhaps straight away as we move to 'Autumn' and some remaining if they are better able to be used for longer.

    it isn't rocket science for those that know the site well (wardens) to reduce stock as the year progresses....in fact, this should,be planned into the available stock as the bookings are released, to ensure folk aren't booked onto dodgy pitches that might then be removed (and bookings cancelled).

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited December 2018 #229

    Good post BB.  The wardens are the best people to ensure availability is updated throughout the year.  Just needs a bit of intelligent planning.  wink

    smile

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited December 2018 #230

    I can understand ET's reluctance to get "stuck" but since he readily admits to being prepared to visit Dunnet Bay which is all grass, then it would appear that location is the key point rather than the HS v grass choice.

    I know DSB is a 'HS only' man and, I presume, accepts the limitations on places to visit as a consequence.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2018 #231

    At present we book our tours in the back end. So far booked mid April until late July with a three week + break. Not yet booked September.

    One site that we have probably used three or at most 4 times in the last 13 years is Shawsmead near Aberaeron. I have twice seen the block of a dozen grass pitches in the middle out of use during our visits and the ground there is prone to being very soft in wet weather. This removes 12 pitches on a 48 pitch site. 

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited December 2018 #232

    in fact, K, what I was really advocating was that, based on previous years' 'grass performance' the projected monthly stock levels for the coming rolling year could be planned in, thus not overselling against the projected good stock.

    if, as time moves on, more pirtches are deemed to be still in good enough condition, there might even be an injection of unplanned stock back into the system.

    surely better than pulling dodgy pitches after folk have booked them?

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited December 2018 #233

    however, each site must know the number of pitches that can get taken out 'at a stroke' and which require a much longer period of bad weather to have an effect, so I'd expect the 'permanent' grass stock (those which will certainly be useable in any booking month) to be suitable.

    more vulnerable grass pitches can be removed from stock as the year moves on, bad ones taken out perhaps straight away as we move to 'Autumn' and some remaining if they are better able to be used for longer.

     

    Sounds fine in principle BB, however given the unpredictable nature of our climate, difficult to achieve 100%. I have seen all grass pitches taken out of service in early September, when it has been particularly wet. Therefore, even if I did want grass, if booking early for April / September I would pick HS and hope to switch on arrival if possible. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2018 #234

    I have no concerns regarding getting 'stuck' Cyber. I simply prefer to be able to step in and out of the caravan wearing carpet slippers. I also prefer not to pather around the caravan in wet and mud. 

    Dunnet Bay stands well in wet weather and even in bad weather, whilst no carpet slippers used, the grass has been mud free. I have used some national trust sites on grass areas which have been very well drained. One was at Houghton Mill where after a day of heavy rain there were several kiddies playing in their bathing suits in over 12'' water in a depression when the rain stopped. Within a couple of hours the water had gone.

  • GTP
    GTP Club Member Posts: 537
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    edited December 2018 #235

    And here....on many commercial sites and some CL's we have used (Can we have the corner pitch near the apple trees..)

    Just booked Pentewan Sands, chose pitch type (Standard, Premium,Premium plus) entered pitch no...booked. Simple. 

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited December 2018 #236

    Ah, yes, Pentewan Sands. Many years ago Mrs M's parents used to go there every year, booking their pitch at the end of each stay for the following year. Her dad used to be a keen sailor and would launch direct from the site. Can only remember it vaguely after all this time but I seem to remember it was a huge site with pitches closer together than most club sites nowadays. What I do remember most though was the cost! We were still tenting at the time and certainly wouldn't have paid what they were asking.

    They may have an option for choosing a specific pitch, but what are you paying for that privilege  - and how far in advance do you have to pay in full?

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2018 #237

    Indeed Steve. the two instances I referred to were in September and between the start of May and end of July. 

  • GTP
    GTP Club Member Posts: 537
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    edited December 2018 #238

    Moulesy...booked for early September so won't be overfull...25% deposit on a Premium pitch (these are not serviced but from a location perspective) plus a cancellation insurance charge...final payment is month before arrival.

     OH just reminded me that we have already paid a 30% deposit on a cruise we are taking back end of 2019..( Dontt know how I forgot..it was b***dy eye watering for a deposit...)

     

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited December 2018 #239

    And:

    During our peak periods (13 – 20 Apr, 25 May – 1 Jun and 20 July – 31 Aug 2019 for Holiday Homes or 25 May – 1 Jun and 20 Jul – 31 Aug for Touring and Camping), we require bookings from Saturday to Saturday, with a minimum of seven nights.
    Outside this period we offer a minimum stay of two nights on our touring pitches and short breaks in our Holiday Homes, for three nights starting Friday and four nights starting Monday.'

     

    Fine for that commercial site to cater for those who wish this but a nightmare and an anathema for those of us tourers who enjoy the whole network provided by the club and different consecutive nights on the clubs different sites. 

    That difference in providers is good in my opinion but heaven help us should specific pitch booking and minimum night appear for our touring club.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2018 #240

    Not for you M - no dogs!

    Not for me either having looked at the site plan - too big a site.

    £25% or £50 min booking balance 6 weeks before arrival plus a booking fee of around £8. 

    20th July until September bookings in blocks of one week only.

  • moulesy
    moulesy Forum Participant Posts: 9,402 ✭✭✭✭✭
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    edited December 2018 #241

    Yes, that's the point I was trying to make about Pentewan - it would be no good for us anyway as they don't accept dogs! Yes, nice to be able to pick a specific pitch, but that comes at a (not inconsiderable) cost and additional conditions. And folk are already complaining about the cost of club sites after the recent increases.