ACSI App (Android version)

crissy
crissy Forum Participant Posts: 154

Is anyone else having problems with this?
It won't open at all on my Hudl2. It opens fine on my Google Nexus Phone but  doesn't show any sites when I apply the ;period of stay' filter.

And yes, I've don't all the usual things like turning off and on and uninstallking and reinstalling./

I'm going to email their helpline but wondered if anyone else was having problems.

Comments

  • ValDa
    ValDa Forum Participant Posts: 3,004
    1000 Comments
    edited November 2016 #2

    Are you trying to find sites for 2017?  Dates are not yet available for 2017, and the ACSI website doesn't display sites if you search for dates during 2017 in the period of stay.  I suspect this may be what is wrong with the App too.

  • peedee
    peedee Club Member Posts: 9,395 ✭✭✭
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    edited November 2016 #3

    Val is refering to the ACSI Card App and what she says is correct. You can only use it for dates up to the end of Jan 2017. For dates after that you need to buy the 2017 card and App. If you are refering to the Campsite App then that should still work.

    peedee

  • crissy
    crissy Forum Participant Posts: 154
    edited November 2016 #4

    It's the campsite app. I think you might be right about the dates. Hadn't thought of that. Still won't load at all on the Hudl!.

  • peedee
    peedee Club Member Posts: 9,395 ✭✭✭
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    edited November 2016 #5

    ok think I now understand and I think to apply 2017 filters you will have to buy the 2017 data base. I am still using a 2014 database of France but I have never used the period filters but just use it to find sites.

    peedee

     PS just checked and I can only enter 2014 dates.

     

  • Vicmallows
    Vicmallows Forum Participant Posts: 580
    500 Comments
    edited November 2016 #6

    Is anyone else having problems with this?
    It won't open at all on my Hudl2.

    YES!  Since the latest app update I am getting the classic "unfortunately ACSI Europe has stopped" on the HUDL2 (Lollipop). All the usual (uninstall/clear system cache/reinstall etc) tried.  No problems at all with the updated version on my unbranded Chinese cheapo.(KitKat).

    (Note: this is with the app which covers all ACSI inspected sites where you buy each country separately  ..... not the card app which you can only buy access to if you have the current Camping Card)

  • crissy
    crissy Forum Participant Posts: 154
    edited November 2016 #7

    I hadn't realised there WERE two! Nor did I realise how the time limit worked on the app.

    All is becoming clear...

    except for why it doesn't work on the Hudl. EMailed them this morning but no reply as yet. Incidently my phone is a Nexus 5x so is running Nougat 7, ( possibly 7.1 as it's just done an update!)

  • Unknown
    Unknown Forum Participant
    edited November 2016 #8
    The user and all related content has been Deleted User
  • Vicmallows
    Vicmallows Forum Participant Posts: 580
    500 Comments
    edited November 2016 #9

    I note that the Google Playstore is now showing both ACSI apps as incompatible with Hudl2.  Also, because Playstore now ONLY displays apps which ARE compatible with the device you are using,  in order to find out the about the incompatibility you have to
    search from another device (such as a laptop).

    Hopefully ACSI are fixing this.

  • Vicmallows
    Vicmallows Forum Participant Posts: 580
    500 Comments
    edited November 2016 #10

    If you want it for planning and contact details have you considered Archies Camping App it has around 35000 sites on it and costs about £2.20

    Agree.  Archies often shows the really nice small sites missed by the mainstream guides. I find the app much more convenient than just using the (free) POI's, and well worth the cost.

  • crissy
    crissy Forum Participant Posts: 154
    edited December 2016 #11

    Finally had a reply off ACSI.

    They recommend contacting the manufacturers of Hudl about app not working or downloading it to an alternative device! 

    Luckily I have one!