New Booking System
Comments
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I don’t either but I either want an electronic version, or a discount as I get with the other club to give it up. It’s about time for the club to give a little bit back, so far it’s been all take. Also for those that want it, I suspect some of that is because it can be used where there is no internet. As far as I am aware the new App can’t.
Just checked it does require internet, the old one didn’t.
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Agreed, I mentioned earlier the priority is to resolve the outstanding issues with what's already been implemented...
however, paying in advance is a major contributor to not having to go into the office. Even without much of the tech that's been discussed above, one warden outside the office keeping the 'paid arrivals' moving straight through onto site is just one simple non-tech process change that will reap decent benefits for all.
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Funny now we're all different....
I was thinking what a lovely little site that was, probably quiet, too...
Plenty of space space for a MH as typical users rarely have much excess kit...cheap, too...probably (€10-€13).
I'd much rather have a site like this at a third to a quarter of the price of a CAMC site.
off topic, though😉
the real point is that, away from the complexities of the CAMC booking 'experience' there ARE many sites that have simple payment systems (prior to entry) and barrier control, some with 24 hr entry and no resident staff.
we used several recently....
nothing to do with location but everything to do with how modern, simple processes (along with less complex sites to maintain) can drive simple, easy payment/entry processes...and in the site example above, no booking system angst.
However, for those who do wish to book, this type of site does have an option to book if the customer desires to....again all simple and basic....xxx pitches in total, yyy pitches available...decide to book or not.
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Sorry, content removed.
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Yes, I think better to avoid the email completely as it seems if you click on the email there is the risk that you will automatically go paperless? That is a bit bit naughty of the Club.
David
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Will anyone at the Towers ever be held responsible for software failures such as this and the new "experience " I also note that many responses on trust pilot suggested purchasing travel insurance to cover lost deposits, could someone from the club provide details of any provider of such cover ?? I do not believe there is such a thing as the excess charge negates any worthwhile benefit. Of course the 'club" may now consider selling such cover which may negate their forthcoming loss of revenue due to the new "experience "
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Everything with the booking system seems to stop working at FM with the poor internet and phone signals .and the couple opposite have also problems as he has been to ask if I know what is wrong with the booking system as it seems to have changed
Which seems to show that some members are still not aware of the unanoused introduction
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The email address it comes from is the normal one for all the junk they send theclub@mailing.camc.com So I think it’s genuine.
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Sorry to go over old ground but I'm away in Spain and only look in now and again.
If I understand it correctly the 'charge' for altering a booking is only incurred if
a) it's under 21 days
b) if dates have changed
c) if the new site choice is a different price band.
So if you were to change to another site on the network on the same dates and price band there would be no charge.
Is that correct.
In the past I've often changed where I'm going, say West Coast to East Coast if the weather conditions are more favourable. Its one of the things I liked about the club, they never lost out and the change probably helped someone else.
No email from the club but that's nothing new we hardly ever get them even though I have been in touch and asked them to change that.
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I have no trouble with charging a deposit as it might make it easier to book popular sites in the future. What I do not like is the new website. It seems to make everything I wish to do much more difficult. The old site was easy and straightforward so why has it been changed for the worse.
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Mine just arrived a few minutes ago, it looks real but as I won't be clicking select yes I'll never know.
I do think it should be on the web site rather than an email to allay such fears?
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Mine also, just this minute as I was about to go off and do other things. I also won't be accepting it until there is a good UI available for phone use and a reduction in membership fees for saving the Club on paper and postage for both the directory and magazine.
peedee
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Haven't received that email up to now, so just checked My Preferences for communications. All set to receive, so should get it in due course.
What I did notice was that below the preference for receiving the monthly magazine by post or not at all, was the option to tick a box for not receiving the handbook directory, so it can also be updated there. Whether that will work is another matter of course, as I know several members don't receive emails even though their preferences are set to receive them
anything is possible with this system!2
