New Booking System
Comments
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It depends what device you are using. If it is a PC then go to uk bookings, find CLs and you get through to the original page where you either sort by map or country, county, town.
I don’t think you can do that on an iPad. Again it’s uk bookings, drop down arrow to select CLs. Then you need to click the filter button to remove overseas and affiliated sites. You can’t remove club sites. Click update. Then ensure you have selected location and put in town. Select uk version of the town! And then hope! You will not get the selection you used to. I think they identify the nearest 20.
To be honest, to select by town it’s easiest on a PC, in my experience.
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Just Google CAMC site plus name of town you want.
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We used 2 CLs on our September/October 3 week trip (plus 2 CCC and 1 commercial).......East Fortune was empty when we arrived but eventually had 4 outfits.......Well House nr Hexham had 1 there when we came and 2 more arrived during our stay, so it does seem pretty variable.
I would think time of year and weather influences occupancy to a fair degree, also pitch surface and level of facilities.
While we almost always use only hardstandings, in good weather only hook up is essential, but in bad weather we would favour sites with serviced pitches. In fact, we are looking more and more for serviced pitches as we age!
Not bothered at all with toilets/showers on site as we very rarely use other than our on board facilities.
The CLs we used in June/July were much busier, the weather was superb, and Easter was also busy both on the CL and most of the other sites we used, presumably as schools were on holiday.
Looking at ideas for next Spring, OH was commenting on how expensive some CLs are getting, especially newer ones. She saw one at £30+. It did however have full facilities, which it seems some people are looking for.
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I have just received Novembers club magazine on reading Nick Lomas opinion column I am totally dismayed by his lack of acknowledgement of the issues the new system has brought on the members he even goes to great lengths to praise and recommend using the new app, a couple of pages further on is a double page article on A New Way To Book extolling the virtues of the new system and a brief We sincerely apologise for any problems experienced during the First week after launch and really appreciate your patience while we got everything working correctly, what total rubbish I've given up any hope of this system ever being fit for purpose.
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We mentioned it briefly yesterday, Arch, and NL's page was just more of the same old 'better experience' stuff. I wonder if he believes what he (or somebody) writes🤔
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I think that is totally over complicating what is a fairly simple operation. The map is there to be used. Works on My Mac, iPad and iphone using both the web site and the App. The only filter you need is the one that shows CL’s. Zoom in on town of interest and CL’s in view will be displayed in the list.
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Well it must be only Apple products that can use it. Thousands of people do not have or want Apple products. I've used my Android phone (version 11 ) and my Android Samsung tablet (also version 11) and my laptop Windows 10 and none work to any satisfactory degree. I don't care about the T&Cs, we knew deposits were coming , I just want an app or website (they are both the same ) that works as well as the old ones did. The map doesn't expand or even move, you can't search regions like the old systems, you need to put UK after town names or you get a drop down menu of anywhere in the world with the same name. Looks as if I'll have to revert to the booking centre by phone and join the long queue, or simply use the other club .
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Yes but the questioner was looking for the list that is identified with each town, as in the handbook. This is still available on a PC. They explained why they wanted this. You or I might find our preferred CLs in a different way, but that is not what the person who posed the question wanted.
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I am not having any problem using a Windows 10 desktop or Samsung Tablet running Android version 12. It doesn't work so well on small screen devices but. I can also get by using my smart phone running Android version 10.
I think what you are really saying is you preferred the old booking system.
peedee
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But you admitted only yesterday that there,are failings in the system, PD, so there clearly are problems and it's just that you're happy to use long winded workarounds.
Is there anyone, anyone at all, who didn't prefer the old system?
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There clearly are failings in searches, filters etc. However, as PD says none of these stop you making a booking. Hopefully these deficiencies will be fixed in time, although I have no great expectation of that.
As I said the map is there to be used, it works very well and makes searching for a site in an area of interest simplicity itself. No work arounds are required, the map is designed to be used in this manner. As it is also designed to show the results of your search, which does not currently workGuess which of the two options I use?
There does need to be a link to leaving a review and directions. The fact this has not been done in 7 weeks is totally unacceptable.
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100 % agree with everything said. I cannot imagine they really believe the propaganda printed in the Mag and therfore I feel the membership are being treated with contempt. Why do they think it's a benefit to add UK and overseas bookings on the same system ? how many people actually do this ? As for stating more bookings made than for the same period in previous years !! of course they were because there were three months worth once the bookings were re opened.
Totally dissapointed with everything the new booking experience provides and absolutely nothing improved over the previous system.
I will not be jumping ship but I will definitely do all I can to find alternative sites in future wherever possible.
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I was reading in the new magazine that the club was sending out post booking questionnaire for your experience using the new system, I have made 3 bookings using the new system over 14 days ago and haven’t received 1 questionnaire. Usual non existent communication.
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On another forum (Auto Sleepers) someone reported having difficulty getting a receipt when they paid. They paid on arrival, and were told no receipts were issued now. In the end they found a receipt book with carbon copy to provide a receipt. Anyone else found this?
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I saw that. You couldn’t make it up, could you? Talk about a hi-tech solution 😤
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We’ve not had any problems. On the 12th September when we checked in they could only provide the credit card payment receipt, but that was adequate. After that we got an emailed receipt within a few seconds of paying. Except for Clumber, where we received a printed one. Perhaps because there is no 4G there and otherwise you wouldn’t receive it.
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Maybe the person on AS paid in cash?
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I would think time of year and weather influences occupancy to a fair degree, also pitch surface and level of facilities.
That may be the case, but last year at the same time, ie after the summer holidays through to after half term, when the weather was not as good as it has been this year, the CLs that we used had higher occupancy than those that we have used this year, and they had similar levels of facilities.
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I don’t get what you’re saying, Steve. This guy, who I have no reason to doubt, booked under the old system. He paid on arrival at MiM and wanted a receipt there and then as he would get if he paid for a bottle of milk in a supermarket. Whether he had access to emails, I don’t know but the only receipt he could be given was a hand written one. Maybe it was warden error but, whatever, it was a pretty poor show.
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The new system is a botched job not fit for purpose a shambles not properly tested .car lenght ,how many years as a member not required,or dob . have been a member for 25 years.
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Not really TW. The system is now set up to provide paperless receipts. Something I thoroughly support. All our bookings were under the old system and except for Clumber and the first day were provided in this manner. I’ve no idea wether all sites can provide a printed one if requested, you would think they could. However, perhaps the warden at M in M didn’t know how to do it and therefore provided a hand written one. Either way I don’t see it as a particularly poor show, or worthy of the comment “you couldn’t make it up”. Just good customer service, the warden was providing what the customer requested. Most are probably happy with the paperless receipt, particularly if they pay by card.
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We see if differently, Steve, and I stand by my comments.
Incidentally, the wardens didn’t even realise the poster had not already paid until he pointed it out. It doesn’t really inspire confidence in the club or its wardens in my opinion.
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