Caravan sites opening and safety measures feedback

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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #422

    Those that call me on my mobile know that it is 99% certain that no answer means that I am driving as my phone is at hand at all other times -never out of my pocket. Fliss' phone will ring shortly afterwards with the caller asking 'is he driving' wink

    If it is important from friends, neighbours or family then they will phone OH. If my phone rings when driving the Fliss automatically takes her mobile out of her handbag

    Banks, doctors, dentist etc use text. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #423

    I was advised of cancellations by e-mail although we all new of them well beforehand

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #424

     You were? good job you were not on  route  thenwink

    If? you were on tour  how would you have been advised if Rowntree park ,Tewksbury Abbey, Ferry Meadows(flooding) Bridlington (travellers) any site with a problem at short noticewink

    Ps the above are just examples by the waywink

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,863 ✭✭✭
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    edited July 2020 #425

    I am generally reluctant to give out my mobile telephone number as I don't carry it around with me, especially at home so might not hear it. However the Club have both home and mobile numbers. If there was an issue with a site that I was visiting a phone call is by the easiest way of getting that information on the road. I might not see a text or an email until we stop somewhere. Fortunately both our vehicles have handsfree (if I remember to set it up!!!) otherwise Margaret can answer the phone. 

    David

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #426

    Why is it wrong? it is JK who was wrong with his post "advising" . inadvertently it was all sites? 

      It has been updated with the sites that  now on a temporary basis are not accepting arrivals before 1300hrs

    ,All other sites are as their advertised arrival times     also what site "shops" are closed

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited July 2020 #427

    They should review that list of sites and correct it for any that have a 1pm arrival time as standard..........Berwick Seaview for example.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #428

    Didn't they do well K

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited July 2020 #429

    Hmmmmmm!

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #430

    I read it as the normal arrival time as on the site information when booking , would be earliest arrival time  "from 1200 " as several sites on the network have 1300 hrs as normal   t

    The sites that are shown on the list i would read that as those with the  , at this time  Temporary changes to arrivel times 

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #431

    The earliest arrival times are from 12pm for all campsites unless otherwise stated.

    Fail as badly worded. when it says as otherwise stated one would expect to see it in the list beneath giving arrival time if not 12pm.

    After all it does give earliest arrival for Edinburgh as 10am. Not consistent is it? 

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #432

    Oh dearundecided

  • SteveL
    SteveL Club Member Posts: 12,304 ✭✭✭
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    edited July 2020 #433

    Indeed it is confusing, the list says earliest arrival times 12:00 unless otherwise stated. Berwick blank, although I know it's 1pm and site page confirms that. Clumber shown as changed to 1 pm and site page confirms.

    I have just received an email re a future booking at Berwick and that makes no mention of earliest arrival time at all.

    It is difficult to know which bit of information to trust.

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited July 2020 #434

    Exactly!  I rest my case.   Confusion continues to reign.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #435

    But berwicks arrival time is already at 1300 as normalas is Clumberundecided

    the site apart from Edinborough which arr time is as per the lease/

    All the sites on the list as far as i have noted that show 1300 are temp times

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #436

    Put simply why does it give no detail about arrival time at Coniston as being 10am but for Edinburgh it does list as 10am.

    Exactly!  I rest my case.   Confusion continues to reign.
    you may rest your valise alongside Mine and Steve's KjellNN

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2020 #437

    Too simple, AD! You know how HO likes to complicate things.wink

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #438

    How do they get onto site? as in the uk entry barriers are (like steel shutters on shops) s getting to be essentialssurprised

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited July 2020 #439

    So, come Friday, we will all have to ware face masks in reception areas and also in the toilet facilities? That's how I read the legislation, am I wrong?

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited July 2020 #441

     You are also strongly encouraged to wear a face covering in other enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet.

    This must then apply in both the reception area and the toilets, surely?

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited July 2020 #442

    Evening

    If you look at the corona virus faq's on this website it does state that as of 24/7 people will be required to wear a face covering in reception and communal areas.

    JK

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #443

    Probably its expected but not having much success, that English  members would be aware wink

    With some staff still working from home,  because of socialas it seems with two other companies we have dealt with in the last week, those who are at the "coal face"are very much doing more than their "bit"to keep all things up to date,  as we have found things get missed

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #444

    Your link takes me to mt e-mail program to send an e-mail to faqs wink

     

    https://www.caravanclub.co.uk/coronavirus-faqs/

  • SteveL
    SteveL Club Member Posts: 12,304 ✭✭✭
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    edited July 2020 #445

    I can see what your getting at JVB, as I note Chatsworth (which I also know to be 1pm) shows no time.

    However, the top of the page clearly states:-

    "The earliest arrival times are from 12pm for all campsites unless otherwise stated."

    If what you say is the case and it is only showing the temporary changes, it needs to clearly state that. Indeed if that was the intention it would have made much more sense just to list those sites that had changed. Including all the sites is just confusing.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #446

    I still read it as "from" many places advertise their products  as "from"wink

    I think as with a lot of posts it is a bit of "nit picking"  just to keep "finding"problems that as everything it seems these days, ,  is not their perfect world that some would expect others to a here tosurprisedundecided

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited July 2020 #447

    I think what's missing is a professional approach. Perfection is rare but a bit of joined up thinking is the least one would expect.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2020 #448

    If only we could say that about, it seems, many companies running on fewer "coal face" staff in these timesundecided

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #449

    When I produced material of any complexity to be delivered to local people when highway works were being undertaken I would get a few people who new nothing about the scheme and a couple who had a general awareness in order that it was proof read. It is all too easy to overlook points when producing such stuff when you yourself have intimate knowledge and no fully what you want to present.

    No idea what systems the club use but there seems too many fails over the years were one might think that proof reading had only considered grammar rather than content.

  • SteveL
    SteveL Club Member Posts: 12,304 ✭✭✭
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    edited July 2020 #450

    I know staff are working from home and that could certainly be a reason for the very slow response to this. However, working from home is no excuse for the very sloppy presentation. From 12:00 means just that, not go and consult other sources to see when it is OK to arrive.😀

    There has still of course not been a global email, so unless folk use CT or check / understand the web site, there will still be queues back to Lime Tree Avenue.☹️

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2020 #451

    There has still of course not been a global email, so unless folk use CT or check / understand the web site, there will still be queues back to Lime Tree Avenue.☹️
     

    Unless individuals are being notified before arrival. Most businesses might consider doing this by text and e-mail.