Member Offer: My Esso Card
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Mostly I use either Sainsburys or Tesco and avoid Newgate Lane. The only thing that affects the fuel consumption is OH. Must stop her watching Top Gear.
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Has anyone received the text with next week's prices? Is it another failure by Pump-King?
The re-issue of the cards has obviously been done "on the cheap". By not having the card holder's name or the vehicle registration number embossed onto the card PK were able to just send any card to any member. To hell with card security. They then asked the member to add the card number to their profile, something which couldn't be done with the original card.
I've written to PK about changing the pin number for the card but the silence from them, and, unfortunately CAMC, about this security issue is absolutely deafening!
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Text is not good news. At 3p dearer than ASDA and 5p dearer than COSTCO, who is making to 10p or so a litre savings to bring the average to 8p as advertised?
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Used my new card today without any problem but never had a text message regarding price despite many requests.
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According to the OP the savings relate to the Esso pump price. In areas where the Esso station has nearby supermarkets these are likely to be lower than out in rural areas or on motorways. The average savings quoted will be based on these variations.
I never thought the saving related to supermarket prices and I don't think the blurb in anyway suggests that. It was one of the reasons I decided against going for the card.
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I used my new card today, just to check it works, £25 to top up the car. PIN number doesn't appear on the front as some have reported. It was actually 1p more expensive using the card than Morrisons, but I wanted to test it anyway. Shame the Esso price seems to be going up, I put £80 worth of diesel in the van yesterday on our way home in the van at an Asda, 3p cheaper than Pumpkin... makes no odds to me though.
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why is everyone comparing prices with supermarkets when the the original op was a saving on the ESSO pump price not the supermarkets price. I bet all the moaners ill keep the card in the back of their wallets and will use if emergancies crop up, but will not be back on here to say they have. for us that like premium fuels it will be a big saving over the years to come and the rest can carry on with asda. all personal preferance.
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I've asked a number of associates and many have applied, some pre Xmas and other than lots of texts and emails we've not received the cards. Likewise the comparisons between the texted prices and those of local petrol stations whether supermarkets or not are not providing any savings. Only one person out of twenty has saved anything, namely 1p a litre and has since said that there has not been any occasion on which they would save in recent months. This is even in remote or rural areas.
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No-one can force me to use the card.
Why? Well, because I've not ben sent one!! And secondly, because an "ESSO" station is a bit of a rarity around here these days.
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Hmm, I don't know if this has been posted anywhere on this mammoth thread but......
I logged in to My pump-king account this morning and went to my stored cards, where I noticed it stated I could delete my current debit card?
Having also noticed that it said I could "Please delete your old credit card before add new one."
So I Deleted User my stored debit card and added a new CREDIT card to my account, which, it appears to have accepted!?
Now, whether there will follow a message from Pump-King about the change i don't know yet, but I'm happier that I have stored a credit card, with a low credit limit, rather than my Debit card.
Be interesting to see if everything works that way around
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When we got the new card, the letter stated that it could be used in the UK and on the continent. I contacted the CC and pointed out that as the fuel card is linked to debit card in many cases if you do an overseas transaction, the debit card supplier will probably invoke a transaction charge thus negating any savings. However many of us have a credit card that is fee free and if we were able to link the credit card to the card then no issue. Maybe they took notice.
However in most countries on the continent the cost of fuel is lower than the UK anyway and probably lower then the UK discounted price so would there be any point in using the card on the continent?
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For those who always buy branded fuel then fine, the card works for you. I don't particularly have an affinity to branded anything, we just buy the cheapest as for us there is no appreciable difference. The point is, that if the Esso card's prices were just a mere 1 or 2 pence cheaper, then loads of like minded people may also buy Esso rather than supermarket, which is a good thing surely ?
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Thanks! I've Deleted User my debit card from my account. I haven't added a new debit/credit card - I can always add one in due course if I decide to use the pump king card.
The Ts&Cs only talk of a debit card - so the IT seems to be a bit ahead of the legals.
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The Ts&Cs only talk of a debit card - so the IT seems to be a bit ahead of the legals.
No real surprise there!
I suppose, for those concerned about storing their debit card, it may be a blessing?
However, deleting the card on the website may well have little effect, as they may well have it stored elsewhere, maybe??
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I agree. I've also ordered a new debit card.
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However, deleting the card on the website may well have little effect, as they may well have it stored elsewhere, maybe??
Back in December when I applied for my card I used my own email address. However, when things went pear shaped I was asked by the club to re-apply for the card, which I did. I couldn't, though, use my own email address "Because it had already been used" and so had to use my wife's address. I commented about this and Laura from the club sorted it for me and my account eventually reverted to my own email address. Whilst all the emails from PK come into my address, when I received my promised £5.00 credit, although the notification was sent to my address, on the documentation it also showed my wife's email address.
So, whilst PK say they will delete personal information they don't necessarily do it completely or correctly so credit / debit card details may well still be stored elsewhere.
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Is that the same as saying "Broadcast throughout the Underworld"?
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well no new card what a surprise
i don't see any advantage in using it either as my local ESSO garage is the same price as what is being offered by them has been for quite a few weeks now
plus using a santander 123 credit card you get 3% off anyway
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I asked PK about this; their response was that if using the card in Europe the price would be the pump price at the fuel station. The only advantage they could offer was that the conversion to sterling would not incur an extra fee … Think I'll stick to my normal fee-free Halifax Clarity card for fuel abroad.
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Not quite right qw.
Your Santander 123 credit card gives you 3% cash back on fuel and/or rail fares only up to the first £100 of spend every month. It used to be on unlimited monthly spend but was reined back early last year.
That is assuming of course, that all 123 customers are treated the same. It may well be that each individual a/c holder gets different rates according to their average monthly spend!
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Morning Rowena,
Well, I used the card yesterday without a problem and the card registered with Pump-King is a Credit card?
It does state on the web page "Please delete your old credit card before add new one." which I have done.
Now whether there is a distinction between Credit and Debit card might be open to debate, in which case it should state Debit card on their site, should it not?
I await your comments, cheers.
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Apologies for any duplication - I've only just found this thread. I've been using my card for the last two months and I have a duplicate transaction (from early January). I've emailed and tried ringing with no success on getting a refund.
Can the CAMC help, or will I have to resort to registered letter writing and then the Small Claims Court?
Thanks,-steve
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