Picking Up Cancellations When Onsite
Prior to last year's change in the booking conditions, on a number of ocassions I had picked up a spare night on a number of sites (which had not been available when I booked online, shortly before travel), due to people phoning to cancel and the site staff contacting me, to advise me that there was now a cancellation.
Can we still obtain a cancellation onsite, or are we expected to look online (not always possible as the internet is not very good at some sites) or phone the booking office (again not always possible as there may not be any mobile phone service at the site)?
Comments
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Yes.
JK
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Thank you for the answer JK, although it appears that the staff at Burrs do not want to bother taking your name and phone number (in case anyone phones to cancel), as has happened to me twice now in the last 10 months. Hardly a very onerous task!
It is such a shame that whilst most of the CMHC wardens and on site staff make an effort to help, there are the ocassional ones who don't!
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In over 30 years of Membership, we’ve never had staff phone us re a cancellation, we have always popped into reception each day, sometimes a couple of times a day, if we wanted to extend a stay. Usually got what we needed. Not sure if this would work now with new centralised booking system🤔
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