Booking for next Summer

fatbelly
fatbelly Forum Participant Posts: 438
100 Comments
edited July 2022 in UK Campsites & Touring #1

Hi All,

Ive tried to book a site for last week in June & 1st 2 in July for 2023 & the website won't let me. Any ideas please?

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Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #2

    The club have not yet released June and July dates for next year? It seems that the new system has thrown up more problems againsurprised

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited July 2022 #3

    Yes FB. Apparently bookings after a certain late date in June 23 are all on hold. It’s to do with the deposit scheme coming online. That’s been delayed twice already now, so now no one can book for next year, after late June. Your guess is as good as everyone else’s as to when things will be allowed. I will try and link you to a thread explaining more 👍

  • fatbelly
    fatbelly Forum Participant Posts: 438
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    edited July 2022 #4

    Oh right thanks JVB.

    Can I book over the phone Or is that bust as well?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #5

    I think it is all methodsundecided

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited July 2022 #6

    Here you go FB https://www.caravanclub.co.uk/club-together/discussions/sites-touring/uk-sites-touring/new-booking-system-with-deposits/?er=P791956#P791956

    Page 9 of this thread, Rowena’s post, includes another link. Best information is that something will be happening in the next few months 🤷‍♀️

  • obbernockle
    obbernockle Forum Participant Posts: 616
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    edited July 2022 #7

    It's a poor show for the club to be incapable of introducing a booking system with deposits. So many small businesses do it all over the world by using off the peg software. Any medium-sized company has an IT facility with competence for such a task. Why is the management unable to deal with this?  If the competence is not there, get some!

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited July 2022 #9

    Probably that and the fact they want to have their own bespoke system instead of buying an existing proven off the shelf system 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited July 2022 #10

    I seem to recall someone suggesting they had bought a package used elsewhere in the hospitality industry, but we’re having issues adapting it to requirements🤔 But it’s a long time ago, and I could be wrong. It’ll all get sorted at some point no doubt.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #11

    The Director of sites came from Hospitality at the Wimbledon Lawn Tennis Club  (so I have been told) new balls pleasecool

    How long will this post lastsurprised

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #12

    Hopefully we may revert to present system with a 21 day cancellation wink

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited July 2022 #13

    I care not JV.

    Incidentally, the price of strawberries and cream at Wimbledon has remained the same since 2010. Wouldn’t it have been nice if the Club Site pitch prices were as they were in 2010😁

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited July 2022 #14

    R2b posted somewhere the other day that it could well be the current financial situation may have done the job that deposits were designed to do in stopping speculative bookings. I think he made a good point and perhaps the club thinks so too so perhaps they’ll cancel the whole scheme 🙂🤷🏻‍♂️

  • wedgy
    wedgy Club Member Posts: 429 ✭✭✭
    edited July 2022 #15

    Or better still stay with the current system with its USP and flexibility. I believe that the prices being charged will also have a detrimental effect on the "clubs" P&L sheets going forward.  Recently we had 3 nights on a private site with facilities etc of equal standard of the CMC @£94.00 that was followed by 3 nights at a CMC site @£152 ,a not insignificant increase. 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited July 2022 #16

    Oneputt

    I thought they did buy an off the shelf solution which was originally used for the Overseas Sites operation. Don't think I have heard they have had problems with that element of the system. The problem of course is that UK campsites will take up far more bandwidth especially as they are allowing pitch surface choice. There must be a serious problem as there seems, as yet, no end in sight? Rather ironically the C&CC booking system offers everything the new CMC system will offer but seems to work perfectly well. 

    David

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited July 2022 #17

    A bit like the bespoke forum software? 😂😂😂

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited July 2022 #18

    It’s not unusual and it’s not incompetent management. There  are many other travel companies which don’t offer bookings so far ahead. For instance train journeys on Eurostar trains from London St Pancras are only available six months in advance. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #19

    Cruise companies seem to take bookings way in advancesurprised

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2022 #20

    The C&CC had several false starts when they upgraded their booking system so not starting up a new system is preferable to plunging in and having major problems.

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited July 2022 #21

    Wishful thinking jvb. Not going to happenfoot-in-mouth

    JK

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited July 2022 #22

    Nail on head there Brue.

    During the initial training sessions we as site staff along with EGH staff were able to identify some potential operational issues which are being sorted. We've had a lot of in depth training since those first sessions which have been well delivered and received, most of us are now pretty confident.  In roughly a week we get to start sandpit training alongside the current system, so it won't be long before all change (we have a date, don't ask!)

    JK

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited July 2022 #23

    I don’t really have a problem with it being delayed, if it avoids problems when it is eventually released. It would just be nice to kept informed  and not treated like mushrooms.

  • Arch
    Arch Forum Participant Posts: 347
    edited July 2022 #24

    When are the managers in charge of this change going to wake up and see for whatever reason the the market has changed and demand for pitches significantly reduced on 3 usually very popular I've stayed at since May they are only running at 50/60% capacity and still available to book all through August, to bring in a change now that will probably reduce bookings is shooting themselves in the foot.

  • GTP
    GTP Club Member Posts: 536
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    edited July 2022 #25

    Brittany Ferries are now taking bookings into November 2023...

    Perhaps the CaMC club should offer to buy the C&CC deposit system....

    Edit ..as the original bugs have been sorted...

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited July 2022 #26

    Good to know. Never heard the term ‘sandpit training’ but hope it all comes together ok for staff and members.  Maybe fake news but have heard the 8th Aug mentioned for change.  Good luck to all staff at whatever date this change happens.  

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited July 2022 #27

    Why all this booking so far ahead anyway? Are CAMC members particularly afflicted with FOMO?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2022 #28

    No I don't either but I sympathise with anyone who needs to book ahead for family or special events etc. and prefer to use a club site. I expect many booked pitches near the Birmingham Commonwealth Games a year ahead, no doubt there are other events next year which will need early bookings.

    Official CAMC updates would be helpful.

    Fingers crossed for the new system, I'm glad to hear it is being well trialled first. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2022 #29

    I think it is a saying from children's playtimecool

  • Chelty
    Chelty Forum Participant Posts: 48
    edited July 2022 #30

    Rather than relying on "Members feedback over a period of time" and "Focus Groups" why did the club management not just conduct a simple poll of members views on the subject.

    Do you want us to introduce deposits :  YES or NO

     

    Personally, to free up pitches, I would have preferred limiting people to having up to say 3 bookings outstanding at any given time with the option to add additional  extra ones in a three week period from the date of booking.  

    That way people would book stays early that were really important as part of their three and top up as the year progresses.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited July 2022 #31

    And what would those people like me who book 7-10 sites as part of a tour do?

    You've not thought this through, Chelty. In any case, it’s too late now as it’s a done deal. We debated all the various permutations way back the line and nothing came of the suggestions made as the club had already made the decision. In fact you posted similarly last December when I made some points about voting and the club's governance.