The 1pm arrival message getting through
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one of the reasons for a standard arbatry arrival time across either of the UK clubs sites is as as happened in the past and probably still an "excuse?" used by.some who turn up earlier is "we were allowed in before 1200 before or1300 now at xxxx site why not here! giving site staff more pressures that they can well do without
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If the staff are under pressure & struggle with their tasks then employ more staff, if they can’t employ more staff then increase the wages to attract more staff👍🏻. It’s rarely the fault of employees, it’s usually badly thought out & actioned by those in power.
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It is the way both clubs have worked for many years ,,as most know the highest cost in the majority of business is staffing levels
How often do you get the now standard message when contacting companies by phone "sorry for the delay but we are experiencing a high volume of calls today we will answer as soon as an agent/operator becomes available you are in a queue" another company that needs more staff?
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No I didn't and couldn't have misunderstood your post CY, you posted:
If the "One O'clockers" are joined by three or four "early arrivers"
early arrivers are before 1pm - they are already there, must be by being early arrivers. What definition of early arrivers are you using?
It's quite simple if 'everyone' did arrive at 1pm. Really that must take some planning and hardly likely. In queuing it is well known that the probability of numbers arriving at one time is proportional to the number of pitches, so even the smallest site (the photo I gave earlier has room for three arriving) has enough capacity to accommodate any group arrivals most of the time. The largest site I use has enough for about eight. You would know that if you visited club sites rather than posting from no exereince of them.
But you're missing the point. If people arrive early they cannot get on for a number of reasons so they will be there when the people arrive at 1 and well as perhaps blocking any access road. If a group of arrivals do arrive all at 1.01 which is possible though in my experience is never more than the waiting area can take, then the wardens can clear them quickly enough or as said they will look at their cards and let them on to clear any congestion.
Once again why you keep posting blaming anything you can for early arrivals rather than the actual person in charge of an outfit is puzzling and for an experience you say you'll never take part in?
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True😂😂, they’ve been doing that for decades mind. Just another excuse for low wages I’m afraid🙁. I’m thinking the issues re inflation & general costs will drive folk back to work.
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Indeed, you can't please everybody, but you still haven't explained how that earlier departure time you seem to think suits the "majority" (by which I guess you mean older members) will do anything to encourage younger working families and the future generations of members. I thought that was one of the criticisms you'd made of the club in earlier threads. That "minority" might be getting smaller over the years - what then?
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I don’t think it’s a question of struggling, it’s a question of fitting extra tasks in a time slot where other jobs are being done. Extra pay doesn’t equate to finding extra time, the time needed to do the additional early check in takes staff away from current jobs and that in itself may cause a struggle. Finding extra staff may be challenging too, just look around shops, cafe and the like at the endless requests for staff. From my own work life experience increasing pay, increasing hours worked and increasing staff all have cost implications and didn’t always result in better productivity or work satisfaction.
Is it really worth all this to accommodate the few who knowingly flaunt the arrival times by turning up early, those ‘offenders’ who use excuses to justify their actions time and time again? Oh, and don’t forget the possible angst and I’ll feeling they cause those who do adhere to the times.2 -
Extra pay attracts more motivated people👍🏻. Money Micky boy money, if there’s a list of jobs that never ends & minimum wage is offered it’s just not attractive, hard work for good money attracts more people, it’s basic economics.I’ve posted here for 10yrs & one of the 1st threads was-‘why do some folk get in at 10am & all the good pitches are taken when I get there’ & it’s still continuing today so nothing is working-time for a change I’m thinking, open door policy might work👍🏻
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Partially true, but not always, it can also attract those that talk the talk! You would need to employ more of them, at least one per site possibly for standardisation But I don’t think casual/adhoc hours necessary will work and all scenarios you mention will incur costs which will be passed on to us, now that’s an economic fact!
I remember getting a reference for one interviewee who’s application read brilliantly. The reference's final comment read ‘you will be lucky to get this person to work for you’, now what did that tell me?
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Our local co-op has a woman working there that has no customer skills what so ever. .and she is a problem for all the other staff ,managers and regional manager the cv she gave was what they were looking for in staff and she got a glowing reference from her previous employer,
She doesn't want to be there but is very local to the shop and will not go for another job as she can be in work in less than five minutes
I wonder why her previous employer gave a glowing reference for her .
That is just one problem that employers are facing when so short of staff as many are at present
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I have no issues with fair cost for a good product particularly if it solves the sustained arrival times problems. You stop giving what folk want & they look elsewhere that is bad economics. Btw-I didn’t mention casual/ad hoc hours🤷🏻♂️. It’s up to the experienced interviewer to see beyond the paper into the interviewee’s true mettle.
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Yes, but one complaint is the high cost of CAMC pitch fees and extra staff will drive it up further. Thing is I’d bet that very few site staff are local. Most sites are in rural areas with very limited numbers of potential employees to attract. I only threw in part time/adhoc positions to add to the discussion and yes it is up to the interviewer but if the quantity and quality is not there then what next?
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Her employers need to deal with it (encouragement, training, warnings, disciplinary action or whatever it takes) and not continue to employ a person who is not suitable for the job.
I'm sure we've all come across such people but that’s a bit of a red herring in terms of employing sufficient staff to run club sites efficiently to enable them to cope with early arrivals.
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Talking of extra staff, in my experience C&CC seem to have a higher site staff count per site than CAMC yet their prices are comparable or lower. How for they achieve that? To know the answer might be a pointer.
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As a member of both clubs, and now favouring CCC sites, having a uniform arrival time is handy, but I am not a big fan of the 1pm arrival time.
I think, many years back, we may have arrived about 10 minutes early at a CAMC site, but we are more often likely to be late due to unexpected delays.
This week we are at Sandringham, we made better progress from York than expected so decided to make a 10 minute stop. We had been ready to leave our previous site well before 09.30, so had even hung around for a while so as not to be too early.As it turned out it was just as well we did stop as we encountered a 35 minute delay at Sutton Bridge.....we had not heard about the roadworks......so "discomfort" would have set in before we got onto the site!
So it was almost 1.50pm before we got onto our pitch.....there was no queue, but I think new staff were practising their welcome speech on us as that took quite a while. We even had to produce our membership cards so they could check we were entitled to the 60+ discount!
Even when getting checked in promptly at 1pm, it still makes for a very late lunch, which has a knock on effect on other tasks and mealtimes. We much preferred the 12 noon arrival time.
Travelling with the grandchildren last year, they were very hungry by the time we had lunch ready.
Leaving by 11am is no problem for us. If the awning is up, it comes down the evening before, and the car is all packed. We can be ready to roll within 90 minutes of getting up if necessary.
If travelling further, we usually make a lunch stop just before noon, to avoid the crowded times, especially if going to a CCC site as we will have booked a hard standing. I think once CAMC have introduced pitch surface booking there may well be less of a rush to arrive on the dot of 1pm.
Off to a CL tomorrow, arrival time is 10am onwards, so we should be OK for an early lunch!
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I’ll pay higher prices for a better experience👍🏻. I can’t answer for local or other site staff. I’ve never interviewed anyone but the ones I’ve been interviewed for I got the job until I became the boss then I set up with friends-a known quantity & no interviews👍🏻
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Even when getting checked in promptly at 1pm, it still makes for a very late lunch, which has a knock on effect on other tasks and mealtimes.
Off topic - but, on holiday we don't have set mealtimes. Get up when we feel like it, eat when we're hungry, go to bed when we're tired. If we're hungry before we get set up, we eat first, then set up.
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Me too, within reason, but it may be very different for some, many I know are really feeling the pinch right now. I too, like some others, would prefer noon arrivals but I will accept and abide by 1pm, that’s the present rule. What annoys me and others is the fragrant ignoring of whatever time is decreed to the probable detriment and angst of many of the rest. I don’t know what the answer is but it is certainly good to discuss, it helps with the understanding of the issues and the thoughts of others.👍 You never know, it may even assist those who make such changes!😂
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We also eat before setting up, when there is anything to set up. Mainly we just level up, plug in, and wind down the steadies, then OH gets lunch ready while I put out the wastemaster
Awning, if required goes up later. Less than 4 nights it does not go up at all unless we have the grandchildren along.
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I somehow doubt the Club will be looking to put extra staff into a Site, it’s possibly saving on staff costs that mean the 12 noon arrival has now moved from 12 noon to 1pm. Amongst other reasons.
That arrival time has us thankful that we do tour in a small MH to be honest. There’s simply no reason at all for us to consider getting embroiled in the earliest allowed roll into a site, we prefer to be off doing something than any form of queuing. With care and a bit of pre planning, we have stopped off and taken in some sort of visit even with our caravan, although admittedly it isn’t very long. NT, EH, HHA properties usually have a big car park, so it’s not too hard.
Hopefully, it won’t be too long for the message to get home for those that do like to get on site early afternoon. HQ need to fully support Site Staff, and if anyone gets stroppy, penalise them in some way that makes them think twice about trying it again.
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I don’t care really, I’ll not be there pre 1300hrs, I still think they should trial anytime after X o’clock say beginning mid morning. The chancers will soon calm down when they find the Lemming run uncomfortable👍🏻
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Off topic and no offense I find getting lunch ready rather quaint compared to our way. Preparing lunch, especially on arrival, for us is opening a pre made sandwich and twisting the top off a bottle of coke.
I suppose you don't let your kids eat in the car on the way? Saves a lot of time.
Anyway who uses club sites the most? Well just looking as weekends are usually fuller than weekdays and looking at the arrivals on Friday night it is working folk for me and so 12 departures I think suit more.
And if you're retired it won't matter in my view, or just live with it. If you're in the CCC and use the age discount you shouldn't really complain at all as that is being subsidised by those working.
Post edit, last two paragraphs not aimed at Kj
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Know what I've been drinking coke for years and never needed any fillings since I was in my 20s. (yes I do have all my own teeth, well apart from a front crown which was knocked out at cubs when I was 10)
Ok, yes you're right - for anyone reading my suggestion for lunch please drink responsibly.
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Brilliant for descaling loos as well🤣 Although Rolla Cola is cheaper……😉
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yes I've noticed when I recycle it
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Go for the sugar free versions. Teeth love it👍🏻
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Red herring? Not with the very realistic problems of trying to weed out those not suitable for fronting customer service companies , as some reviews also seem to imply as not suitable , is not easy with the labour market these days and CVs that are available for all positions it seems on line
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You’re wandering away from the subject again JV.
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