New Site Booking System

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  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited December 2021 #812

    DK wrote "I think it would be useful to be able to download the site/cl directory as a PDF file which would enable the printing of individual pages as an when needed."

    It would also have the advantage of being able to be updated as new CL's, phone numbers etc became available. Being downloadable it is also available offline, answering my previous complaint to CAMC on the absence of full information on site prices in the handbook.

    I agree with NTH that a paper version of the SD is still desirable notwithstanding such a potential enhancement.

  •  viatorem
    viatorem Forum Participant Posts: 645
    edited December 2021 #813

    Yes, R  you have to have business sense to survive these days. Always been in favour of deposit system, perhaps the CL network will follow suit.

  • DEBSC
    DEBSC Forum Participant Posts: 1,362
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    edited December 2021 #814

    Well something had to be done, I really couldn’t quite believe it when told how many cancellations are being made, so much speculative booking, just because they can. However, the reason we used the Club was because if we really had to we could cancel. In all the years we only ever did this twice, once because my Mum became critically ill and once because we had problems with the van. Towing a van is more risky for hols, the car has to be in good order and the van. 21 days notice is unlikely to help with either of these potential problems. Might as well book with a commercial site now as there will be little difference with deposits. Personally I would have taken non refundable deposits from anyone who had cancelled two or more bookings in any one calendar year, thus not inconveniencing genuine bookers. I think there will be empty pitches from people who need to cancel within 21 days but now just don’t bother to let the Club know.  Good to be able to book a pitch type though, long overdue and might help with the early morning queue at the gates.

  • Unknown
    Unknown Forum Participant
    edited December 2021 #815
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited December 2021 #816

    Many CLs already take some form of payment in advance, V. They know it's good business sense to keep the cash rolling in and it's my belief it is also a driver behind the club's move to deposits.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited December 2021 #817

    +1 I never knew C&MC existed until I was older. When the family was established & they were old enough they explored the world with a guide-me👍🏻

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited December 2021 #818

    Some commercials not only charge a (sometimes refundable) deposit but also the balance payment two weeks or so before arrival. Our New Year site has just emailed a reminder.

    I guess that makes the club quite generous in allowing the balance to be paid on arrival or the night before..

    tours with several club sites booked together will now need a deposit to cover 20% of the total cost, again little different to a tour of commercials or C&CC.

    I don't really care about deposits as our touring here during the UK better weather will include CL/CS/THS sites and commercials where deposit terms can vary.

    However, I'm interested in how 'booking a tour of CC sites' might be made easier in some way with the new booking system, when the primary impediment to linking multiple sites together for desired dates is the availability of pitches at each of those individual sites...no different to now..

    the new system might save a few clicks by adding a 'book a tour' button and availability might be improved if all the clubs spin re deposits is to be believed.

    we will wait and see...in the meantime I'll continue to make any bookings for sites we want to be at next year...a concert at one venue already booked and a couple of additional sites to create a mini tour...

    will doing this sort of thing be easier or trickier next year?...the jury's out.

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited December 2021 #819

    Myself, I prefer to use the site App or the web site. I have been using digital membership of the C&CC ever since its inception without problems.  I have no need of paper and I hope the Club follows C&CC's lead.

    peedee

     

     
  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited December 2021 #820

    Like PeeDee, I use the two club apps...easy map reading with a real view of how sites are located in relation to towns etc, along with simple route mapping, and even pictures which aren't in the directory.

    I use apps for all my site/lpg/aire searching as it's so easy to just zoom for location and then tap to get full details...

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #821

    I am glad to note that the touring on sites as you also post , has not been at this time it seems covered by any QAs from the club as I tried to say yesterday, but it seemed that it was as many of my posts an attack on whoever did not read what I was trying to point out, 

    Not every one who posts has what it seems is needed a degree in the English language to make some understand, ?

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited December 2021 #822

    Morning

    I don't think there will be empty pitches from people cancelling within 21 days, or even people not bothering. If you haven't turned up on the day of arrival we will attempt to contact. Next day the booking is no showed and pitch back for sale. Deposits confirm commitment and will hopefully give some people a bit of focus.

    The early morning queue at the gates, well, the only difference is hopefully the early morning arrival will have paid already so will be handed a site plan with available pitch surface that has been booked and crack on, should take all of two or three minutes. Unless of course the site is full, then it will be come back after the advertised arrival time.

    JK

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited December 2021 #823

     OK

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited December 2021 #824

    Thanks DK.

  • JollyKernow
    JollyKernow Forum Participant Posts: 2,629
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    edited December 2021 #825

    Obviously availability is the key BB, but at least you will be able to attempt to book a tour in one go, looking at all the sites you'd like to visit without having to do one site at a time as you do now. If a site isn't available the map search will give alternative sites nearby, including cl's along with the nightly from prices (not for cl's though). 

    JK

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #826

    As I have tried to post ,if when booking a tour. ,some sites as this year,  on our route had odd days not available ,how will that be addressed  with both systems running together. When one books what is available  and keep looking as this year to fill the odd days

  • SteveL
    SteveL Club Member Posts: 12,308 ✭✭✭
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    edited December 2021 #828

    any one not privy to this sort of 'discussion' (CT, FB) is unlikely to consider the implications of an early booking over a later (new style) one, where we've always been encouraged to 'book early'👍

    Totally agree BB. Already changed one of ours that would be at risk to a service pitch. The other with no service pitches, will get changed to a HS booking as soon as I am able. If of course it does not look like we will loose the booking in the process.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #829

    That according to the QAs and the recomendation? Is very much possible  as I have tried too point out

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #830

    To some who try not to want to cool

  • SteveL
    SteveL Club Member Posts: 12,308 ✭✭✭
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    edited December 2021 #831

    If they are going to bring in pitch booking to run alongside current bookings there is not much else one can do, unless this mentioned online amendment system is also extended to existing bookings. If they did that they would also get a deposit out of anyone updating a booking, so it would be beneficial.

    As it is, when the scheme comes in I will take a view on existing bookings for the period I want and if it looks safe cancel and rebook. 

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited December 2021 #832

    I presume that to pick up those odd days under the new system and add those to those already booked you will have to either make a seperate booking for them and pay a deposit. You will then have two bookings running consequtively or alternatively to obtain one booking you cancel your first and will hopefully be able to make a new single booking for all the days required under the new system????????

    peedee

     

     

     
  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #833

    We have hopefully done all our tour bookings for next year,,in anticipation of what the new system may throw up? ,hence my inquiring postsundecided.

    With it possibly being our last year of any long trips as in the past ,frown

    we may not even manage all of next yearundecided

    I have sent an Email to EGH asking for clarification   although I am still waiting a reply from about two months ago, on a similar subject so am not optimistic about a reply ,undecided

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited December 2021 #834

    I suggest earlier in this thread that on the introduction of the new system, those that have bookings should be allowed to select the type of pitch they require. It might be a bit of a bun fight and some may lose out but it would mean all future arrivals will know the type of pitch they should be getting.

    I will be avoiding all this nonsense by simply not booking anything until the new system is operational or if I wish to go away before then i will either use Club sites at at short notice, if pitches are available, or use non Club sites.

    peedee

     
  • Arch
    Arch Forum Participant Posts: 347
    edited December 2021 #835

    JK

    I'm sure you didn't mean to but you're encouraging early payment as a method to arrive early and getting on site straight away, these early arrivals may be a pain at the gate but they are a nightmare when after leaving site well before time you meet them on the narrow roads to some sites, please don't put ideas in their heads.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited December 2021 #836

    I would expect to find an amendment section in the new system, so that days can be added or changed without more deposits for a particular site?

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited December 2021 #837

    Under the new system it will be a bit galling if one is having to make multiple bookings to acquire all the days required for a stay at a site and then having to cancel what one has got before the 28 days, only to find that the intermediate dates one wanted suddenly become available.

    Perhaps the simple solution is that if the days required at a Caravan Club site are not available on original booking to just cancel the whole tour and go elsewhere.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #838

    You mean cut off your nose to spite your facecool

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2021 #839

    As posted  it seems the T&Cs unless quite a few queries are going to be addressed ? Will be quite a tome

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited December 2021 #840

    Not that at all JVB. 

    It is a huge risk to have multipe deposits stuck on bookings and be waiting for a "missing" day to become available that may or may not not be flushed out by the 28 day rule.  There are plenty of other parts of Great Britain I am happy to visit, so at the first booking hurdle just move the whole plan to keep things easy. Holidays are supposed to have a big element of fun, after all.

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited December 2021 #841

    I don't see it that way, temporary problems caused by the change over can be dealt with in the FAQs.

    peedee