Free Night Site Voucher on Renewal
On another forum someone has said that they were on a chat with a member of staff and asked if the club were going to give 3 months extra free membership this year due to sites being closed for 4 months nearly. The club rep came out with the usual waffle about manning phones/supporting club etc. but did say they are giving a free site voucher on renewal but it seems not to everyone only those who ask for it.
Seems a little underhanded that only those who ask will get a voucher and not a blanket policy, can someone from the club comment on this please and confirm if you have to ask for a voucher what is the best way of applying.
Comments
-
I've reported your post, MT, to bring it to the staff's attention and asked that someone responds.
1 -
We wait to hear, kenles.
0 -
Think you would have to leave and rejoin each year as a ‘pretend’ new member to get this . 😬
you’d lose your advanced bookings that way of course.
0 -
I would imagine you would lose your pre booked pitches as when you rejoin to get a free site night voucher , you are given a brand new membership number .
if you are not joining as a new member , with a new membership number , you wouldn’t get your free site night voucher
its that new membership number that releases your free voucher or grabs onto your pre booked pitches . ( If you are keeping your old membership number) Its either or ...if that makes sense . With a new membership number you aren’t holding on to your pre booked pitches.
its ok of course if you dont have any key dates booked , but for hard to grab ones like edinburgh when the fringe is on or easter at chatsworth ,you have to decide what matters most to you.
we have been on off members for a number of years due to personal circumstances. Each time we rejoined someone who recommended us got a voucher or something, so you can rejoin and gain benefits . But with your new membership, you will lose pre bookings . We didn’t do it to get anything fraudulently...we were on off members due to various bereavements and serious health issues
1 -
We apologise for this miscommunication. To clarify, we are not offering site night vouchers when members renew and it is not a case of people asking and receiving vouchers.
2 -
Posted on 04/03/2021 10:56 by Yertiz
"Not sure they have Brue, as I re-joined in February this year and a free night voucher was in my welcome pack!"
... and in the case of re-joining Rowena? where some jumped ship whilst others supported the Club.
1 -
Rowena
So are you saying the people in this thread are lying?
4 -
OMG! That's an eye opener. Thanks for the link, MT.
I renewed in November but clearly that wasn’t a 'difficult time'.
2 -
Ditto, Meth.
There are some very, very interesting posts in that link😄
3 -
That is where I heard about it. Response by Ali from club was that this offer was only for members who had called to cancel their membership and not for us who automatically renew. Also no longer running this promotion, even though one of the members on MotorhomeFun has just got his. Think the club office needs to get its act together as this is very embarrassing for the club on open forums
1 -
I had to scroll down to read them all but yes there are.
1 -
I thought my luck was in for a moment there as I've just had an email welcoming me back post lockdown, explaining the vat changes and telling me how valued I am as a member.
Voucher? Pah!
2