Slow website

2

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  • HelenandTrevor
    HelenandTrevor Forum Participant Posts: 3,221
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    edited August 2017 #32

    So did I Oneputt surprised

  • Bakers2
    Bakers2 Forum Participant Posts: 8,191 ✭✭✭
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    edited August 2017 #33

    Seems faster this morning.  Are we to assume it was being worked on?

    Your guess is as good as anyone's. No answers on a postcard but postage donations to..................... 😉

    I also gave up even trying to read anything on here last night but did manage to post on this thread!

  • Bakers2
    Bakers2 Forum Participant Posts: 8,191 ✭✭✭
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    edited August 2017 #34

    Consulation or not? 😉

    We're on superfast fibre broadband and my travel kettle boils faster on low ampage sites than anything opens on this site at times, even if it appears not to be in slomo it's still the longest to respond of most sites I use 😢

    Edit even hitting/touching the reply button is weird goes blue round the edge but doesn't grey out. Remember that improvement to stop additional posts? It takes a second hit to grey out and then respond. Perhaps it's reaching it's toddler defiant stage now it's 9 months old 😉. I hope it doesn't have to reach the age of majority 18/21 to really became a useful member of the Web world 😲😉

  • Cornersteady
    Cornersteady Club Member Posts: 14,425 ✭✭✭
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    edited August 2017 #35

    Yes, it was very slow last night, and kept just getting a 'page not available' .

    Appears Ok this morning

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited August 2017 #36

    Why use any website if it fails to come up to your requirements. 

     No point in continually grumbling on here. 

    This website is what it is, accept that or use an alternative,

    K

  • tigerfish
    tigerfish Forum Participant Posts: 1,362
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    edited August 2017 #37

    Frankly compared to other sites/forums this one is the clunkiest, and slow one there is.  I am amazed that the CC allows it to go on like it is as it can only give a very bad impression of the club (CC).

    The other issue that needs early attention is the duplicated threads problem.  Posts just disappear in them. Its a bit like the black hole.

    Come on management admit for once that it was a huge mistake revamping this forum in house.  If it had been put out to a professional website constructor it would have been light years ahead of this mess.

    And in answer to Kennine I do,  I only look in on this one occasionally.  But in truth my criticisms are only in an effort to bring about improvement, i still have a great loyalty to the CC and that is what drives my complaints. They are not moaning for moaning's sake!

     

    TF

  • Spriddler
    Spriddler Forum Participant Posts: 646
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    edited August 2017 #38

    It seems to me that H.O. doesn't give a hoot whether folk use CT or not.

    Why should they? Relatively few of the membership use it and I doubt that it plays any part in attracting new members.

     

  • tigerfish
    tigerfish Forum Participant Posts: 1,362
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    edited August 2017 #39

    Sadly Spriddler  you are quite correct. I gave up several months ago and moved over to another far better and much happier forum.  But then about a month ago I looked back in to this CC - Ct forum and was quite shocked at the obvious lack of member usage,- compared to a few years ago. Worse still this dreadful clunky thing we are using today has hardly progressed from its dreadful re launch.

    Its a real shame.  The CC has always had the potential to be a real powerhouse from which the thoughts and progressive wishes of thousands of caravaners and Motorhomer's, could be made known . The CT Forum was in turn, the perfect  conduit through which those feelings of the members could have been made known to the management of the CC and also beyond..

    But instead of that, the more active members on the forum began to detect a distinct lack of interest in the messages being conveyed, and so they began to drift away.  But then it was announced that there were major changes coming, and the drift away slowed down. - there was, they were told, a superb new CT Forum coming!

    And then last November it arrived. Instead of the wonderful all new Forum that we were expecting, it turned out be this very dismal re vamp of the original Forum, but now with added faults and above all a Clunkier and at the same time slower system.

    After a few months like many others I gave up and went somewhere else.  Nevertheless I have always hoped that the CC would see what was happening,  and as a result change again, this time using a professional site author.   But no there is no change, and so the Forum which could be so much better, remans as it is.

    Sad, but there you are!

    TF

  • Spriddler
    Spriddler Forum Participant Posts: 646
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    edited August 2017 #40

    I only look in occasionally to see if anything has changed when I'm already at my laptop or sheltering indoors when rain interrupts my lawn mowing and I'm having a brew with 20 mins to kill.

    Websites 10 yrs ago were faster, more stable and more user-friendly that the CT software and server. I also use a lively and positive motorhome website now rather than suffer the frustration of ploughing through the grey porridge on here, whether it's CT or the 'Search and Book' facility or just going through the 'snakes and ladders' routeing to return to previous pages.

    I've just renewed my membership purely for access to the CL's which are incidentally an absolute pain to search on this site.

    CT seems to be provided as a pressure relief valve and Trash can in which to file grumbles and save H.O. from being bothered with emails or phone calls. 

    Very poor performance for a multi-million pound turnover company.

    The website of my motorbike club (run by volunteers) with only 2500 members makes this CAMC website look like a Year 9's classroom effort. 

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited August 2017 #41

    It's not just this execrable forum that is rubbish. Chatting to a CL owner, it is abundantly clear that the CAMC don't give a consignment of excrement about their CL network owners either. My guess is that the suits at Grinstead Towers think that the future is pods, lodges and statics. We, the membership, are a mere inconvenience.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited August 2017 #42

    Very, very slow again tonight. ☹️🐌🐌🐌

  • ForestR
    ForestR Forum Participant Posts: 326
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    edited August 2017 #43

    Just been searching online for caravan site developments and by chance found a promotion for a company called "Amaze" dated December 2015  about their new partnership with the Caravan Club as its "digital engagement partner". They were commissioned to redesign the website so maybe those of you who are more tech knowledgeable than me would like to read this page and decide whether this is where the decline started. Go to www.amaze.com/news/2015/december/the -caravan-club-appoints-amaze/

     

     

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited August 2017 #44

    As your link came up with, ( see screen shot) I think you are probably right, the start of the decline. Message looks all too familiar.

    edit Took two goes to post this.☹️

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited August 2017 #45

    ACTIVE LINK

    have made the link active. Problem was using "paste and go" function on iPad. FR is I assume referring to this.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited August 2017 #46

    They certainly seem to have done work for an impressive list of companies. Many of who's web sites I have used.

    How did they manage to make such a bog up of the CC's. They should ask for their (our) money back.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited August 2017 #47

    I might be inclined to think it was purely doen to CC server not coping. However it seems no better after midnight or at 6.30am. 

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited August 2017 #48

    Perhaps it is like my pad or iphone ET. They remain switched on all the time, and after 3 weeks or so of use need switching off and rebooting. The signs it is required are slow response times and some apps failing to work properly. An all to familiar situation with this web site recently.

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited August 2017 #49

    The old IT repair. Big button off and reboot. smile

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2017 #50

    The whole site is very slow tonight including the site booking pages.

  • paul56
    paul56 Forum Participant Posts: 937
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    edited August 2017 #51

    I had hoped that when we got the superfast Virgin line fitted I would be able to get this site to load far more quickly. Forget it, as slow and ponderous as ever. When I press the 'Reply' button now, I will have to wait and wait and yet when I send a large email with massive photo attachments it is gone in a fraction of a second.

    Not good.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,029 ✭✭✭
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    edited September 2017 #52

    We are on Virgin as well. Super fast with everything else, its this website, utterly useless at times. Won't let me post a reply on certain threads today, desperately slow when looking at CLs yesterday. I gave up and used the handbook in the end, just checking reviews on those we fancied.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,029 ✭✭✭
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    edited September 2017 #53

    See, took above post ok, but not others I have replied to earlier. It's like use in game a bloody etch a sketch at times!undecided

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited September 2017 #54

    I find 1st clearing my browsing data [cache/ history] on laptop helps sometimes when searching/booking sites or before posting on CT [which isn’t very often].   I seem to remember brue suggested doing this when I had a problem with avatar & it worked so it's become the norm for me to do this.

  • safety
    safety Forum Participant Posts: 13
    First Comment
    edited September 2017 #55

    I agree with most of the criticism of the caravan  site. Make the CL sites easy to navigate they are not getting the attention they warrant, they are the one reason many people are members. Thev are not members to make the club a big profit. Better get off now or will be timed out!!

  • shaunmason007
    shaunmason007 Forum Participant Posts: 2
    edited September 2020 #56

    Site is ridiculously slow. Almost unusable. Booking is a real pain, thinking of packing in my membership.   Please CC sort this out

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited September 2020 #57

    I think you'll find this post is over 3 years old and nothing is any different now so don't keep your fingers crossed. stopping your membership will make no difference to them so you just have to be like the rest of us and put up with it i'm affraid. 

  • Spriddler
    Spriddler Forum Participant Posts: 646
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    edited September 2020 #58

    Well I'm not putting up with it.

    I've been a member for 7 years and have only used a club site half a dozen times, mostly overnighters, for convenience when attending specific events. Living 20 mins from the ferry port I've always toured abroad many times every year for many weeks.

    For the second time in a month I've nearly lost the will to live whilst trying to book sites in the Dorset area for the week after next but can only get a day here and a day there with blanks in between, most spaces are not where I want to be. Hopeless. I don't like pre-planning and defining my route according to where there are pitches. It's ten times worse with the constant long waits for pages to load. It's disgraceful service in this technological age. 

    I've booked the ferry to France for Monday as for 25 years I've wandered at will 'over there' and stopped overnight wherever I come across an interesting place. I'd rather risk the virus than die of bored frustration at my laptop.

    Unfortunately I renewed in August but it will have been for the last time.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited September 2020 #59

    Out of interest I'm finding the internet slow generally, obviously a lot going on in the world just now. 

     

     

     

  • Phishing
    Phishing Forum Participant Posts: 597
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    edited September 2020 #60

    Thats your machine or service provider, the internet is fine, honestly.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited September 2020 #61

    No, it's because our area is on a slower system than some and when there is extra demand it slows up. Our nearest fibre cabinet is in another village and we're on copper wires from that point. So a slow club web site is even slower on our system where buffering is a frequent occurence.