Slow website

mitch1900
mitch1900 Forum Participant Posts: 25
edited July 2017 in How to use Club Together #1

Is it me?

This "new" Caravan Club website seems to be so much slower than the previous one.When looking for a C.L. it seems to take forever to navigate to the site required.After clicking on England and going through all the counties ,then having to scroll through the full list to get to the town, before reaching the important site showing details and reviews.

The "old" system was much easier and quicker.

Or is it me?

«13

Comments

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited July 2017 #2

    It seems slow, full stop. It takes a lot longer to load anything lately. No problems with any other sites on my laptop. Sometimes it's been so slow it's timed itself out. Frustrating

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited July 2017 #3

    It's slow all the time but sometimes it's worse than others, this doesn't matter on time of day or device used. I often get timed out. 

    One day just one day soon we may see an improvement, don't forget it's not a year old just yet 😉

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2017 #4

    It's been very slow for several days now, difficult to see if posts have gone through and a lot of buffering in between.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
    1000 Comments
    edited July 2017 #5

    It's  ALWAYS bl**dy sloooow! yell

  • mitch1900
    mitch1900 Forum Participant Posts: 25
    edited July 2017 #6

    Thanks for that everyone.

    Now I can tell my wife "It's NOT me""

  • papgeno
    papgeno Forum Participant Posts: 2,158
    1000 Comments
    edited July 2017 #7

    As well as being glacially slow it's also frustrating. When you book a site  the drop down menu gives you a choice of region and you would expect that the next menu would give you only those counties in that region, does this happen? no it gives you all the counties but those in the region are in bold, very helpful,you still have to scroll to the one you want. The next drop down menu gives you all the sites on the network instead of only those in the selected county so again you have to scroll to the one you want. I knew the site I wanted but still had to go through this rigmarole to book it😤

  • SteveL
    SteveL Club Member Posts: 12,297 ✭✭✭✭✭
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    edited July 2017 #8

    You can just put the site in if you know its name. Start typing and suggestions appear, touch on the one you want and press search. The search results returns just the selected site.

    Perversely if you then alter the search criteria on the right hand side of the results page, this works correctly for region, county etc.☹️

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2017 #9

    The quickest way if you want a particular site is to type the name into the search box at the top of this page.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2017 #10

    I'm sure that now Maddie is here, all/some of CT's problems will soon be sorted ...... innocent

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited July 2017 #11

    Unfortunately I think Maddie is just on the CL team, not CT.

  • Tammygirl
    Tammygirl Club Member Posts: 7,958 ✭✭✭
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    edited July 2017 #12

    Drives me mad at times, its that slow. I don't use it now as much as I used to fed up with it just hanging, then saying ERROR yell

  • HelenandTrevor
    HelenandTrevor Forum Participant Posts: 3,221
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    edited July 2017 #13

    Site seems to be even slower than ever today! yell

  • PhilHeller
    PhilHeller Forum Participant Posts: 267
    100 Comments
    edited July 2017 #14

    Jeezo, just for a second I thought the OP meant it was even slower than it has been for the last 7 to 8 months of inactivity from the IT crew😴

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2017 #15

    Duplicate posts happening every day now due to people not being able to tell if their first post has gone through. Confusion all round.

  • IJH
    IJH Forum Participant Posts: 11
    edited July 2017 #16

    The site is appalling. When it was first launched, promises were made to iron out all the problems. Nothing works like it used to. The UK site search is just a complete nonsense and, as for looking for something in the Classifieds, don't waste your time! For an organisation the size of the Club, surely they can afford to employ IT people who know what they're doing? If it's not sorted by the time my membership is due for renewal, it's very unlikely that I'll stay with the Club.

  • dmiller555
    dmiller555 Forum Participant Posts: 717
    500 Comments
    edited July 2017 #17

    I start the loading process for the sign-in page and then open another window and read the news for five minutes whilst checking occasionally to see if the site has opened. I repeat that as I progress through the site, a task I sometimes never finish. yell

  • mitch1900
    mitch1900 Forum Participant Posts: 25
    edited July 2017 #18

    That's fine for sites you know but when one is looking to book a C L site in a fresh area then the slow reaction is a pain.

    I'm not alone!

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2017 #19

    Unable to post due to slowness of website, continued buffering, some posts not going through at all earlier on.

    Is there a reason for this? Nothing has improved recently.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited August 2017 #20

    Brue

    We keep asking but not getting any answers, very frustrating.

    David

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited August 2017 #21

    That is a very common complaint across the whole forum.

    We know that people at HQ read these posts so why they don't respond to a perfectly legitimate question remains a mystery. sealed

  • EJB986
    EJB986 Forum Participant Posts: 1,153
    1000 Comments
    edited August 2017 #22

    It all depends on the monthly draw at HQ at to who has to post an apology!surprised

  • DaveandVicki
    DaveandVicki Forum Participant Posts: 192
    edited August 2017 #23

    It seems that the quickest way to sign in is to try and quote a post on here. Just taken me seconds.

    As for finding CLs, I no longer use this site prefering ukcamper site. A lot quicker and easier.

  • DaveandVicki
    DaveandVicki Forum Participant Posts: 192
    edited August 2017 #24

    We have been on Stamford Club site all week, connected through the wifi.

    We have had no problem with internet speed on any website UNTIL I signed in on here the other day.

    Once signed in this site is about as fast as a tortoise, with a limp. So I can now see what the OP was getting at.

    If I log out on here everything returns to normal. I can read posts and pages load normally.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited August 2017 #25

    Am I the only one finding the forum exceptionally slow tonight?

    David

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited August 2017 #26

    Am I the only one finding the forum exceptionally slow tonight?

    David

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited August 2017 #27

    No you're not. Speeding up very slightly now only checked it out since approx 9.30pm. Slower than I've known it before. A double post from you to David Klyne 😂

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited August 2017 #28

    It was exceptionally slow last night so I gave upsurprised

  • ValDa
    ValDa Forum Participant Posts: 3,004
    1000 Comments
    edited August 2017 #29

    Using my 'bookmark' for Club Together, it just hangs and hangs and hangs for ever.  So I went back to google, googled Caravan Club Together Forum and it was there instantly, and is quicker to use than I've ever known it - with almost instant responses.  But whilst this one is open and I'm replying, I've tried the 'bookmark' version again on another tab and it's still hanging in there!

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited August 2017 #30

    We're not on fast broadband at home, Sunday night is often slow. But it doesn't matter how the website is accessed on a slow session it's just plain slow on here.  Better this morning, will see how fast the reply goes. undecided

  • HelenandTrevor
    HelenandTrevor Forum Participant Posts: 3,221
    1000 Comments
    edited August 2017 #31

    I tried to use site last night, but just wouldn't post!  Gave up, just trying it this morning. 

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