Elddis water pump

lamman52
lamman52 Forum Participant Posts: 50
edited July 2020 in Caravans #1

Hi. Part through Spanish holiday and refilled aqua roll now pump keeps on. Can’t not see water coming out anywhere (had seats up and under sinks) is there something that is a whale pump problem 

is there a hidden water pipe that might be leaking 

the van is elddis avante 840

thanks

john

Comments

  • asda160
    asda160 Forum Participant Posts: 87
    edited July 2020 #2

    Has your van got the Whale Watermaster IC?

    If so it's susceptible to debri in the valve and may also need calibration.  

     

     

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #3


    Highflow submersible pump with Whale IC intelligent controller and inline filter
    what is calibration is it something I can do or a dealer But there none around this area

    is the problem with the plug from to water butt or the socket it it plugs into 

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited July 2020 #4

    If water is running as normal from the taps then not clogged up. Under the seat where the water inlet is, reset of the pressure switch may be needed. Easy to do, either in your handbook or online instructions.

  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited July 2020 #5

    If as you say the pump is running all the time and no water coming through it sounds like there is air getting into the system.  The most likely cause is the connector to the caravan not fitting correctly or the 'O' rings need replacing.  Disconnect the connector, check and clean the 'O' rings with a little Olive Oil and generally give the connection point a good clean.  I carry spare 'O' rings as this has happened to me before!  If you need to replace the 'O' rings they are widely available in Europe through any caravan/motorhome dealer.  Hope this helps.

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #6

    Thanks all your help

    last September the pump that goes in the aqua roll stopped working so bought a new one (was able to check it was this as away with friend and plugged his one in and worked)

    so not used long to wear the rings

    will take it apart and clean

  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited July 2020 #7

    Good luck.  I based my suggestion on two things: firstly, continual running of pump with no water coming through; and secondly, that it worked, you filled aquaroll and then problem started.  

    Just had a quick thought.  Put pump into aquaroll with pump disconnected from caravan then plug into caravan side.   Might help.

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited July 2020 #8

    I based my suggestion on "Can’t not see water coming out anywhere (had seats up and under sinks)", meaning no water coming out where it shouldn't, ie leaking.

    So to repeat, if water is coming out of the taps as it should then check the pressure switch. Oh, and make sure the drain valve is closed.

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #9

    I have been at this site(camping javea) since Thursday and used a aqua roll full to empty no problem only when I refilled did the problem occur  first thought was a leak somewhere 

     

    ok so I have pressed reset and blown through the pump pipes

    what I have found is on the panel with pump off disconnected the pump from caravan plug pump back in on panel click pump on it says pump ready. When a tap is turned on then off the pump keep running 

    this might help?

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #10

    Ok so I have totally drained the system all taps open pressed reset on back of inlet

    connected back opened all taps to clear air. When air clear pump stayed on😡

  • Freedom a whitebox
    Freedom a whitebox Club Member Posts: 296 ✭✭✭
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    edited July 2020 #11

    A few things I would check.

    make sure that the filter on the bottom of the pump is clear.

    try having a look in the aquaroll while the pump is running to see if the water is circulating ie, there is a problem with the hose from the pump to the whale socket. Check it for a split or hole.

  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited July 2020 #12

    OK.  Let's get back to basics.  We assume no water coming through at all and when taps turned off pump still runs.  There is either a leak - you say not, or there is air getting into the system; I favour the later.  My guess is still with the pump and its connection to the caravan.  Have you done what Freedom suggests?  Did you insert the pump back into the aquaroll whilst disconnected from the caravan side?  Might seem odd but try switching pump on and off a few times.   If all else fails, have you got caravan breakdown covering faults in caravan (ie Red Pennant)?  Might be worth giving them a call.  They usually put you through to a techie who will talk you through suggestions before getting someone to come to you.  If no insurance you may have to call a local techie out.  Camping Javea, big site; any other campers there who may help, the Dutch are usually very helpful and as you know all caravanners like to assist someone in trouble.

    Run out of ideas now, sorry.  Good luck hope you get it solved.

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #13

    Thanks to you all

    have tried all that suggested. When I came across by ferry 5th July red pennant weren’t taking any new business (really helpful that was😡) went with Saga breakdown 

    ferry back 7th August so will live with it hopping it will right it self   As I said if I turn off the pump and switch it back on it says pump ready then when I turn on a tap then turn it off the pump keeps running so I will have to switch it off and on after use

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #14

    Sounds like a valve sticking hence hopefully it might clear 

  • Freedom a whitebox
    Freedom a whitebox Club Member Posts: 296 ✭✭✭
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    edited July 2020 #15

    I think it’s very unlikely to be an air problem with a submersible pump unless the pump is actually out of the water. You normally only get air issues on the suction side of pumps.

    Reading  Comeyras post, made me think if it was possible to borrow a pump from a fellow caravaner / Motorhomer on site. That way it would help to prove the pump side of the system. 

    the whale IC controller (yellow box) is a add on to the rear of the pressure switch. It’s fiction is to protect the pump from burning out in a run dry situation and smooth out the water flow. Basically it does this by monitoring the current draw through the pump. It also lets the pump run on for a few seconds after the water flow has stopped. This could be your fault and it’s just not switching itself off. Have you tried resetting it by using the setting button on the unit ? ( procedure is on line and very easy to follow).

     

     

  • lamman52
    lamman52 Forum Participant Posts: 50
    edited July 2020 #16

    Ok all sorted. Still not sure what happened 

    i checked the pump hose no leak

    i flushed out aqua roll to make sure no debris 

    drained down water in van

    re calibrated the pump socket

    all working 

    thanks to you all👏👏😊😊

  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
    1000 Comments
    edited July 2020 #17

    Pleased to hear all sorted, the mysteries of modern technology.  Perhaps it just needed a siesta or a Sangriacool.  Enjoy the rest of your holiday.

     

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