Recent maintenance on website

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Comments

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited June 2020 #62

    Thanks for posting, its lovely to know that someone does look at CT, hopefully this thread in particular 😉, so making comments here maybe worthwhile.

    I have to agree with the other positive posts this morning it does seem to be working much better than it was - although that wasn't overly difficult 🤣🤣

    Keep up the good work, keep checking CT and reporting our observations to whom it may concern - for action 😉and stay safe.

  • Justin Bricknell
    Justin Bricknell Forum Participant Posts: 32
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    edited June 2020 #63

    I'm sure that'll be looked at when we upgrade to the new CMS. It was mentioned in one of the technical calls last night; the servers were spec'd out for the original website upgrade in 2016.... obviously things have moved on since then.

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited June 2020 #64

    That's good to hear. Thanks Justin.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited June 2020 #65

    One lives in hope 👍👍

    I had trouble logging in this morning and it seems to be something to do with an upper case letter in my stored email address which was rejected for the first time ever🤷‍♂️. But I'm here now 😄

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited June 2020 #66

    Same here ,I had to retype my e-mail and it let me in , I thought at first I had been banned surprised

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited June 2020 #67

    Seems it's not just me with the email issue. I've been using it that way on auto fill for years and hadn't even realised it was stored with an incorrect upper case letter. CT must have become case sensitive.

    Banned? It never entered my head. My conscience is clear 😇

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited June 2020 #68

    It's all relative ...... happily not a relative of mine as two more server errors just now

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited June 2020 #69

    Indeed. I've just had the first one of the day. Perhaps the plaster is slipping.☹️

    Perhaps we will have to be limited in our posting. Put in a queue like booking day. So as not to overload the CPU.😉

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited June 2020 #70

    Typical of an IT department, if having problems turn off and on again. Sorted. undecided

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited June 2020 #71

    Well the fix did not last long just got this error again grrrrrrrrrrrrr  come on C&MC get your act together.

     

    The page cannot be displayed because an internal server error has occurred.

  • Justin Bricknell
    Justin Bricknell Forum Participant Posts: 32
    First Comment
    edited June 2020 #72

    Indeed, it only appeared to resolve the issue temporarily. 

    An emergency change for increasing the resources on the affected server has been submitted to our hosting partner. We hope to have this implemented within the next two hours.

    Apologies to all for the performance issues currently being experienced.

    Justin

     

  • Rufs
    Rufs Club Member Posts: 4,072 ✭✭✭✭✭
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    edited June 2020 #73

    Think the club should close CT down altogether until such time that they sort out all the performance issues, after all i dont see that CT will directly affect revenue, but not being able to access the booking system for e.g. will, especially if they get a green light to open on the 4th July

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited June 2020 #74

    Justin

    As always thanks for keeping us updated as I am sure you are pretty busy at the moment!!!

    David

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited June 2020 #75

    Don't think there is any need for that. As frustrating as Club Together is I think it is providing members with a useful form of communication during these difficult times. Individuals do, of course, have the option of voting with their feet if they are find using the forum too exasperating but many of us plod on with it. Even if the 4th of July does signal the reopening of campsites there will be many of us who won't be rushing to make bookings so Club Together is a useful outlet to while away a bit of time each day.

    David

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited June 2020 #76

    Other forums are available. You could try them.👍🏻

  • Rufs
    Rufs Club Member Posts: 4,072 ✭✭✭✭✭
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    edited June 2020 #77

    Thanks i already do laughing

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited June 2020 #78

    Why is it it seemsthe rest of the club sites are working as normal? but it is as it seems , always CT that has this really long term issues? 

    I have been doing quite a lot of reorganising site bookings just now without any of the problems that always seem  to affect CT 

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited June 2020 #79

    This site is sending me mad, just a continual round of 'Internal errors' I've lost the will to live.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited June 2020 #80

    Good. They’ll keep you out of mischief on here.😀

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited June 2020 #81

    I suppose you would expect to keeping booking side of website going over the Club Forum? I could be way off here but I wonder if the problem is that Club Together is constantly being updated by member posts. The only other parallel I can think of is when lots of members decide to book sites at the same time which tends to throw it off line. Less so recently with the rolling booking. The rest of the website is just look up rather than look up and add?

    David

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited June 2020 #82

    Common sense really-CT is more problematic than what it’s worth, it most probably loses more members than it brings in. The costs go up way faster than the profits it generates. The money is not in a bunch of grumpies tearing chunks out of each other(verbally). The SR has always been a battle ground since it began. There ya go JV. . .You are most welcome. If you intend to reply in JVese please run it past your good lady first as she no doubt understands it, she may help. Have a good day😘

  • peedee
    peedee Club Member Posts: 9,383
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    edited June 2020 #83

    I think CT and the main web site run on different servers and it sounds like the CT one is underfunded????? It could also be a  problem with communicating between servers???? Just guessing really.

    Its hardly usable at the mo, I gave up earlier.

    peedee

  • Pathfinder
    Pathfinder Forum Participant Posts: 4,446
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    edited June 2020 #84

    We hope to have this implemented within the next two hours

     

    So what happened ??

  • peedee
    peedee Club Member Posts: 9,383
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    edited June 2020 #85

     I'm giving up again, bye

    peedee

  • BrianJosie
    BrianJosie Forum Participant Posts: 391
    100 Comments
    edited June 2020 #86

    Believe it or not I havent had any problems at all with CT until today and it has been absolutely terrible .Extremely slow,sometimes not happening at all,re-directing stuff to the wrong place ,posts disappearing,telling me im putting the wrong password in ,a real shambles so come on CAMC get it sorted .

    Brian & Jo

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited June 2020 #87

    Anyone got anymore plasters ?surprised

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited June 2020 #88

    When we came back from our walk this afternoon it was showing the essential maintenance page. Now it's back it is running extremely slowly, pages taking 30 seconds to load. So I guess whatever they tried didn't work.☹️

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited June 2020 #89

    Justin wrote: "An emergency change for increasing the resources on the affected server has been submitted to our hosting partner. We hope to have this implemented within the next two hours."

    There you have it. It's under-resourced. CT is the poor relation.

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited June 2020 #90

    Lost the will to post. See you tomorrow, hopefully.

  • old ludlovian
    old ludlovian Forum Participant Posts: 132
    edited June 2020 #91

    Like watching paint dry .and with my service provider t t down to 2mbps and now iam leaving them and having to pay for the privilege "