Web Site Problems with Chrome

ErnieJH
ErnieJH Forum Participant Posts: 114
edited May 2018 in Club Membership #1

Is it just me or has anyone else had a problem amending a booking using Google Chrome? I tried it a few times and then went on chat and had it done manually. Recently I wanted to extend my stay on a site, went on Chrome, no joy at all, switched to a different browser and it worked perfectly. I would be interested in other members views. 

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  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,335
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    edited May 2018 #2

    I never use Chrome but that’s very interesting seeing Helen told us that Chrome is the browser of choice for this site. undecided

  • Unknown
    Unknown
    edited May 2018 #3
    This content has been removed.
  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,335
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    edited May 2018 #4

    It's running well at the moment, BB, even on my fibre connection at home.smile

    To be fair, it wasn’t too bad yesterday so I suspect somebody may have applied a plaster.

  • Randomcamper
    Randomcamper Club Member Posts: 1,062
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    edited May 2018 #5

    I use a BMW forum which runs despicably slowly on Chrome but like lightening on Microsoft Edge...........

    So I've tried Edge for CT...........

    Alas, still woefully slow..........

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,335
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    edited May 2018 #6

    I've tried I/E, Edge, Firefox and Safari. There's no difference at all. My conclusion is that it’s not the browser, the OS, my connection or the device. That only leaves the site.

  • Takethedogalong
    Takethedogalong Forum Participant, Forum Participant Trusted Posts: 17,298
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    edited May 2018 #7

    Sherlock, I am in total agreement!laughing

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,062
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    edited May 2018 #8

    I have used Chrome for this website for a couple of years now with no issues except what we have experienced recently in terms of speed. Must admit that I have not tried to amend a booking recently.

    David

  • brue
    brue Forum Participant Posts: 21,176
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    edited May 2018 #9

    We have stopped using Chrome, I don't think it makes much difference on here, the site either works well or it doesn't.

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited May 2018 #10

    IT ain't Chrome - It's this poorly specified and configured website that causes the problems.surprised 

    K 

  • Oneputt
    Oneputt Club Member Posts: 9,154
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    edited May 2018 #11

    I use Chrome and never have a problem

  • Cornersteady
    Cornersteady Club Member Posts: 14,618
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    edited May 2018 #12

    yes had this problem about a week ago, in the end I just phoned the site. I never thought to try an different browser.

     

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited May 2018 #13

     Just made an amendment on Chrome for New Year. It worked first time

  • Cornersteady
    Cornersteady Club Member Posts: 14,618
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    edited May 2018 #14

    the only time I use IE is with the exam board marking, I have to then apparently something to do with silverlight and extra security?

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited May 2018 #15

    HO sold me it was slow because I had windows 10. hahahaha

  • legacyman
    legacyman Club Member Posts: 24
    edited August 2019 #16

    I have tried amending bookings several times in last few months using Chrome (Win 10) and at what should be the final "confirm" page it never accepts it but always returns to the same page "you have not amended your booking yet....". Now found it works perfectly first time with Edge. All other functions work fine on chrome (make a booking, delete a booking, view a booking) but "amend"  never works. Same result with Chrome on Android.

     

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,062
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    edited August 2019 #17

    Usually when a browser returns you to the previous page it is usually an indication that not all the questions have been answered correctly. With an amendment do you have to tick the T&C's box? Sometimes with Chrome its worth clearing your cache. I use Chrome almost exclusively for using this website with few issues.

    David

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited August 2019 #18

    It seems the truth hurts  ..... 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited August 2019 #19

    Why is it a mod deems it necessary to remove a post that strikes a chord with everybody on CT ie the site is generally so slow.
    My post agreed .... and also removed

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited August 2019 #20

    I don't know MM as the thread is about website problems. SOmetimes this site is fine and sometimes moves like treacle

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited August 2019 #21

    You mean at best if moves like (cold) treacle .... at other times it's glacially slow 🙄

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited August 2019 #22

    Pretty quick here at the moment

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited August 2019 #23

    Snails can be pretty quick compared to slugs; this site is akin to an elderly sloth.

     

    To save anyone looking it up slugs are much faster than sloths.

  • Waffler
    Waffler Forum Participant Posts: 149
    edited September 2019 #24

    I find the site to be slow, but have never had the problem you mention. I don’t use chrome generally but it might be that your version is corrupted.  Go to your App Store and download another browser, I use Firefox and Vivaldi. Uninstall chrome and redownload. Try it and if not happy use the other browser.

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited September 2019 #25

    The problem is not browser specific. I have tried with Safari, Firefox, Opera, and Chrome and loading time is the same for all on them; dismal. 

     

     

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited September 2019 #26

    We are on a site that only has hotspot WiFi, and did not have a problem changing a booking yesterday, I use chrome at home and have not noticed it being slow 

  • legacyman
    legacyman Club Member Posts: 24
    edited February 2020 #27

    Well I last posted this on 28 Aug 2019:

    "I have tried amending bookings several times in last few months using Chrome (Win 10) and at what should be the final "confirm" page it never accepts it but always returns to the same page "you have not amended your booking yet....". Now found it works perfectly first time with Edge. All other functions work fine on chrome (make a booking, delete a booking, view a booking) but "amend" never works. Same result with Chrome on Android."

    Guess what (as I have just found out again) - nothing has changed despite all the soothsayers and moderators saying nothing wrong with Chrome, must be my computer etc.

    Have tried it on a windows 10 pc, two android tablets, one android phone and all give the same result when using Chrome. Home internet or 4G makes no difference either.

    Note it is only "AMENDING" a booking where it fails, other functions seem to work (Book, Delete).

    So to amend a booking I still have to go into MS Edge (and doubtless other browsers would work too). But AMEND a booking in Chrome - does not work. Yes I have cleared cache etc etc. And all my apps are up to date.

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited February 2020 #28

    don't think any software will be perfect till the CAMC comes into the 21st century or they get some kids in to run it for them.

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