Mayday and Caravan Storage
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So what happens currently if the vehicle breaks down and is taken with caravan to caravan storage however the vehicle cannot be left at the garage as the garage is closed for the weekend or Bank holiday? Would they then take the vehicle home and collect the next day to take to the garage?
When I had a front coil spring snap and shred the tyre I was recovered home and collected and taken to my garage about 4 days later when I was able to book for the work. Recovery vehicle was booked for 8am. Admittedly it did not arrive until 10am as the vehicle was on another breakdown and I was totally happy with the service given
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Ditto...and a timely reminder about the 'Pro's / Cons' of 'auto renewal' as I have just been informed by the OH that we have just 'auto' renewed our Mayday...
Fortunately the senior partner also advises me that we are covered a further three ways for vehicle breakdown/recovery with our Bank, Vehicle Insurance Policy and the Pan European cover which comes with the car..
Just noticed this has been brought up on the other club forum...asking if the RAC's Arrival scheme operate any different. I have 12 days left to cancel....
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I also have a car in warranty and breakdown is also included so short term it doesn't bother me, if the unfortunate did happen then I would use both breakdown services, caravan to storage with Mayday and car from storage to home or garage with the other.
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However the question still remains as to what happens if it is a Bank Holiday or a weekend when the garage is closed?
We have a service contract for which we are paying with our Jeep dealership which is approximately 60 miles from our home. There is another Jeep dealership closer, but I would not trust them with our grandchild's pedal car.
As it seems many of us have been paying extra for a service that does not exist, I wonder if we can claim a partial refund?
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Ditto....but I do think it is a serious error on this club's management not to check out what the policy offers in terms of recovery and onward travel....I'm not privy to the stats, but I am fairly confident that a sizeable number of members keep their caravan in storage and will need this option.
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Stato, The thread on the other club 's forum appears to have stalled...only a couple of posts....
However, check out this link which gives comparison between Mayday and Arrival...I am told Arrival is slightly more expensive than Mayday and off course you have to be a member...
Interestingly, half way down the 'what you get' list is the clause ..
Follow on recovery: We'll tow your caravan/trailer to a second location when "Recovery" purchased...
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Assume you mean this link 'GTP'
https://www.rac.co.uk/breakdown-cover/caravanandmotorhome
and the quote: (Scroll down)
Arrival follow-on recovery: With Roadside & Recovery we’ll tow your caravan or trailer to a second destination, up to 75 miles from the vehicle.
So assume it means after they drop your car off at home or at the garage they will take the other vehicle to storage, or vice versa as long as both locations are within 75 miles of each other.
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I totted up the basic price plus the same cover for overseas plus my wife as an additional driver in her car and it amounted to something like £226 before the discount, that leaves me finding personal health insurance for the EU.
It fares well against Mayday/Greenflag at approx £122 in UK, plus Red Pennant at £280 for our trip overthere but does include personal health insurance.
Worth me thinking about.
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What’s more, Metheven, the RAC are not averse to a bit of haggling, especially on renewal.
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We have RAC Arrival through the other club and understand that they will recover both vehicles as long as they are less than 75 miles apart. To be sure we have AA cover through the bank and would use them if we were stuck at storage. As an aside we get discounts with AA at Moto services and lots of restaurants. Had much more back in discounts than the premium.
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I've following this thread with interest. Up front, the cover doesn't concern me as I have cover for breakdown through my bank, also the car is covered under a Pan European policy for another 2 years and lastly my caravan is stored at home.
What does concern me though is that the CMC have negotiated a really poor deal for its members, bearing in mind that its main rival, C&CC, have managed to include better cover with RAC. Didn't some members also express the same sentiments vis-a-vis European Travel Insurance? In addition this club has now dispensed with an insurer for Caravan Insurance and intend to self insure this risk.
Too many wrong choices made, or so it would it seem.
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No one has mentioned the insurance implications? If you normally store the caravan at a storage compound, but due to Mayday you have to take it home, it may not be covered.
If you have to leave your vehicle at the caravan storage compound again it may not be covered by the insurance company as it is not at its normal location. If it is a weekend and the car has to left outside the garage as the garage is closed again we have an insurance issue.
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Our caravan insurance covers ours for a few ( can't remember how many ) days at home, for loading cleaning etc. I think many policies do. Wouldn't fit however.😂
Not sure about the car. Recently we parked ours in a multi-storey car park in London overnight. The hotel was some distance away. It never crossed my mind that it wouldn't be covered. There does not seem to be a lot of difference, other than the car was not broken down and hence stolen more easily.
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In addition this club has now dispensed with an insurer for Caravan Insurance and intend to self insure this risk.
perhaps another thread should be started entitled 'club insurance products'...having just seen the above post by wherenext..and that my caravan insurance is due for renewal in a couple of months...I decided to get a quote from this club...like for like with my existing policy from the C&CC.
The CaMC Insurance Web page states :
Caravan Cover is protection for your caravan against theft, loss or damage, and operates in a similar way to caravan insurance. However, with Caravan Cover, you're protected directly by the Club, which means we deal with your claims from start to finish. We pay out on valid claims without you having to deal with the fuss of an insurer.
Cover starts as little as £49*...really !!!
Not really surprised by the result...nearly £45 dearer that C&CC and a similar result using Caravan Guard...
Having said that i do appreciate that EG has high overheads....as I have said often before, relocate to Yorkshire, 'we'll do you proud'
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The caravan policy will normally allow some period away from the storage but if you have no towcar it might not be possible to move it there in time.
If the car is left at the garage awaiting repair there will be no insurance issue provided it is locked and any alarm set.
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If I have understood your explanation correctly David, I have to express my disappointment at this response, especially as I rang up the Club to check the particular scenario. On this occasion (last September), I was assured that if my car broke down on the way home from holiday while towing, my caravan would be recovered to my storeage facility and my car would be delivered either to my home or to my repairer. Furthermore, I was assured that the Club would use common sense in these matters and would not leave the member stranded. As far as I'm concerned, this falls short of what is required and I will certainly be looking at levels of cover and comparing them with what others have to offer at renewal time.
After having the stress of having to be recovered in case of breakdown, the last thing I would want to be doing is to get a different company to recover my caravan from my repairers to my storeage, let alone having to pay for it and claim it back through another insurance route.
David
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Meanwhile, we are in continuous discussion with the Mayday team at Green Flag about product enhancements, including improving these areas of cover, and are working to assess the impacts of a double-drop service on the Mayday contractor networks, to assess the service provision and price impacts of any changes.
All very well intended but.....A friend of mine (non caravaner) has just had his Green Flag cover renewed...and received a discount for not making any call outs in the previous year.....checking their web site, they do in fact offer a discount on renewal if you have not made a claim...
So where is my renewal discount CaMC ??.
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