Arrival times. Even the club get it wrong!
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yes was just offering some possible solutions. Perhaps the club looks at 'flow rates' and decides from them?
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WTG
My comments were directed at the contents of the original post in this thread which questioned why one specific site had changed its arrival time. Now it seems from people who have posted having asked the question on the actual site that the reason for this change was because of congestion with people leaving and arriving at the same time. I do appreciated that these debates do tend to go off at a tangent but one does have to question the relevance of bringing into the discussion what might happen on sites in different countries. Had this been a general discussing on arrival times then perhaps there might have been a place for what happens elsewhere to come into the discussion when trying to establish best practise.
David
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As posted before, all leisure industry companies have a requested arrival time,which is normally if ,circumstances permit,"flexible"as is also the cc sites, but when an organisation has numerous sites in very varied areas and locations all with different access and popularity "problems"then it gets into the situations you and brue have noted and another that i posted earlier which seems is "difficult" for some to understand, and then complain that they let me on at this time at ++++ site why not here?that a curtacy call if needing to arr earlier than the requested time, would have eliminated
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Ok fine, aggressive, asking you a question? well OK sorry I didn't realise that was a touchy subject. It would have useful to know your view but I suppose we'll have to surmise
Have a great day, I am - I'm off to a site
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never empty but a certain fraction of full may make the early arrival time work there? Would the same system work at a honeypot site?
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As I consider all experience gained from camping (wherever it is carried out) to be of value, the reactions intrigue me.
That is fine Way2go. I don't necessarily agree. If most sites in UK operated on 'any time after 10am or 11am' it might be different. In that case I would be off my pitch just after 9am and before 9.30 to travel to the next site. The fact is though that of the 21 sites used this year 10 of them have been 1pm arrival and so departure times for me have been delayed accordingly. Those like myself that would happily head for the next site to arrive early are unable to much of the time. This has a knock on effect with me having to leave later. I doubt that I am alone in this.
There is also the situation with regard to staffing levels and reception manning on many CC sites.
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I've also read on here that when Hillhead is very busy early arrivals are allowed in, haven't ever tested this but flexibility must be the key at some of these places.
I can quite understand fixed times at small sites where the office has to close for wardens to do their duties. I can only think that non club sites where payments are upfront and pitches chosen or allocated might have room for manoeuvre with times. A bit like Orkney where you can arrive from a late night ferry equipped with a gate code and pitch number, I expect this goes on at a lot of sites close to ferries. On the other hand some sites are firmly closed for the lunch hour. So I don't suppose an overall standardised system can ever be reached.
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...because it's irrelevant...
if (during some brainwave) the club decisdes it might be a good idea to open site barriers much earlier in the day, get early arrivals inside and get them pitched as soon as there are spare pitches) would they need approval from C&CC, or Morris Leisure, or anyone else, here or abroad?
of course not.
i agree that part of any regular and ongoing review of systems/procedures a market leading business might carry out they will check out the opposition....
certainly to ensure they aren't giving away too much compared to rivals (pitch prices for example) but also they should be looking at where to steal a march in the competition...
the club has done that with its booking system...it's really good, as good or better than most.....but part of that system is the cancellation period, a real polariser within those on CT.
..but when all,the deliberations have been carried out, it will be the club that decides what it might change or introduce....not what ML (or anyone else) allows it to do.
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...because it's irrelevant...
I consider it relevant. You cannot fill a site faster than it empties. Those going to another site, such as me, hang around to suit arrival times on the next site. Read my earlier post if interested. If mot - no matter
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but on very busy sites, where there is the likelihood of queuing (yes, even those pesky CC customers are dying to get on site) isn't this exactly where you want to ensure queues don't develop and move folk into the vacant spaces as soon as they are available.
yes, it reduces pitch choice, but you don't get the midday Grand Prix bun fight for the best pitch, whichever that is...
ive seen this process happen on large sites (yes, Spanish, but irrelevant) where there are many, many arrivals a day. to allow a queue to form out into adjacent highways would not be desirable.
so, the site allows new arrivals to come inside, park up, check in, walk to find a pitch and then go and set up.
the most vans I've ever seen 'waiting' (always inside the barrier) is about four.....no-one driving around the site either.....after all, who wants caravans and MH circling the site repeatedly?....
I realise that some can't even comprehend something so different to the CC process working.....but it does, as smoothly as possible.
no matter how full the site is, and whatever time you arrive, if you have a booking you will get a pitch....there is always someone who has left the site ahead of arrivals....it just works.
however, not expecting a change of process at CC sites anytime soon...
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so, you don't know, either then
perhaps C&CC Scotland have different arrival times (different culture) and so CC has to do the same....
about as plausible....
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the most vans I've ever seen 'waiting' (always inside the barrier) is about four.....no-one driving around the site either.....after all, who wants caravans and MH circling the site repeatedly?....
I rarely see more than that on any CC site that I use.
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And that's your idea of a holiday.......?
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BB I really don't know what you are on about with the CC having to do the same as CCC in Scotland?
You do realise that it is only the Edinburgh club site out of the 25 + club sites in Scotland has a different arrival time than the others? All the others it's 12?
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youve not arrived at 12 on a busy CC site very often, then...
the point is, any waiting vans are inside and not queuing into a roadway.
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I have been on many CC sites BB and usually between 12 and 12.15. In over 150 site visits in the last 10 years I can only recall 3 occasions when I have not been able to clear the highway immediately. Once each at Southport, Forfar and Melrose. Probably like yourself 'over there' I miss school holidays mainly
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any witnesses?
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that's good enough for me
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Been a steady stream this afternoon here, a few like me setting up camp with the camp followers coming later. Spoke to the warden on arrival and it will get busy tonight with the half term starting tonight.
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The only times i have seen big queues at a cc site was in the past at Ferry Meadows on most friday nights in the summer,when it was not unusual for the arrivals to be backed up to and beyond the level crossing
have not encountered any big queues at many other sites and they have been "managed"by the site staffThat was before the computerised booking system which has made booking in much faster
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To muddy the waters yet further....I've recently returned from a stay on a C&CC site where I noticed a "all departures by 12 today" sign which struck me as strange as there were probably between 20-25% empty pitches. It seems that flexibility is not in the lexicon of campsite operators or at least not "over 'ere".
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a few weeks back we moved a few hundred metres up the road from Henley Four Oaks to Swiss Farm.
HFO leaving time 12, SF arrival time 1 O clock.
i explained this to SF who immediately said come at 12 if you like.
this week we've been at a smallish (30 pitches?) site in Exmouth, arrival time 2 o clock, I think.....again, a quick call and we were able to get there at 12, far more convenient from home and got a good afternoons coast path walking.
so, flexibility is there....and, to a (lesser) degree on club sites too, I'm sure.
but I wonder why, in low season, (all) sites don't (fully) relax these times, as with generally far less full sites, congestion isn't likely to be an issue.
always happy to check with a site, but should it really be necessary out of season.....?
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"this week we've been at a smallish (30 pitches?) site in Exmouth, arrival time 2 o clock, I think.....again, a quick call and we were able to get there at 12, "
A plus mark to that UK site then for being "flexible" enough to let you on (earlier than normal) at midday, but a rather ironic comment surely, given your dislike of the club site standard arrival time of .... er .... midday!
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yes, I'd prefer it earlier all round.....and my actual preference is for the clun not to have an arrival time at all...(as you'd know from reading your 'notes')
but the point is that I was accommodated by a site and mentioned it to highlight their flexibility.
the club has its own arrival times but how many get let on two hours ahead of the published time?
my 'preference' for timings has nothing to do with good service, which was the point of the posting. I don't visit sites for their arrival time.
the site was where we wanted to be...I told them I would like to come at 12, if possible as 2pm was not convenient.
they replied that it was fine to come then.
is it really that difficult to grasp?
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