Arrival times. Even the club get it wrong!
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so who should have the 'greater say' (for want of a better phrase) those who use club sites or those that do not? Who will affected more by any changes
No, not rose tinted, more the opposite really, unless it is for over there?
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It seems to me, having followed many threads over time, that resistance to new ideas garnered from extensive travels often comes from members who, by their own admission, use Club sites almost exclusively and, also by their own admission, have never camped (using the word in its all embracing sense) outside the UK.
I have not camped outside UK for over 40 years. That is however irrelevant when comparing CC sites to other sites within the UK. I don't use CC sites exclusively but, for me, they best fit my preferences both in terms of what they offer and the clientele. It really is that simple. If you find CC sites not up to your expectations then fair enough as there are alternatives. Many find that CC sites meet their requirements as I do
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(Like a post before) I have asked you a simple question replying to your post:
" It does sometime seem that the push to change things come from people who by their own admission have very little experience of using Club sites ..." Quoting from David Klyne's post above.
And It seems to me, having followed many threads over time, that resistance to new ideas garnered from extensive travels often comes from members who, by their own admission, use Club sites almost exclusively and, also by their own admission, have never camped (using the word in its all embracing sense) outside the UK.
I ask again, which do you think (I'll re-phrase) should be given more credence, those that want change but rarely visit club sites, or those that use club sites almost exclusively? It is a simple question. You must have an opinion?
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+1
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You seem to collect rather a lot of impressions but you’re right in thinking opinions appear entrenched but, in my view, they could well be entrenched on both sides of the debate in some cases.
However deeply an opinion might be entrenched does not make it an incorrect view and most of us are open minded enough to consider change but have yet to see evidence that it can be carried out within the club in, I’ll say it yet again, a cost effective manner. Wishful thinking and practicalities do not make comfortable bed fellows.
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any one explain why a 'different culture' might prevent adopting a more flexible arrival time?
the British 'culture' of queuing might take a knock if vans were allowed straight onto site, checked in and pitched without that particular pleasure.
i, and others, have been talking about the simple mechanics of getting vans sites without the club's bow wave...and associated congestion.
i don't care if other uk sites do the same, that's no reason not to consider other, better processes.
i didn't realise that Scotland (obviously not now part of the U.K.?) had a different 'culture' which alowed for different arrival times at some of the sites.
posters have related their different experiences of sites (all over the world) where things are done differently.
however, if that experience is not of a site that has the same number of pitches (as Malvernundecided) nor in the UK, nor has the same weather, nor has staff that speak the same language, nor work to the same WTD regs, etc then that poster's experience is ruled 'inadmissible' and that barrier stays firmly shut. end of (debate?)
I use the club for a few visits a year, which probably amounts to more than the majority of those family members restricted to just a few weeks away) so am I not allow to make a judgement based on my own experiences?
openeing a barrier on a continental site has nothing to do with ferry costs, the pitch price, the location, the culture whatever....its to do with a different approach to pitching....one that results in customers getting onto pitches more quickly, they can arrive when it's convenient for them (the customers) ....the site is always ready to take in paying customers, how quaint......and no queuing.
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A different "culture"? there is a cc site in Norfolk where it is possible to turn up from when the office is open,and even after booking ,if contacting the site, can ask for (if free) a specific pitch,it may continue into next year?,but it has been found by the staff on site that as usual,there are those who even then, expect to push the "concesion" as word got round ,which as the season has progressed has started to make it "difficult" to also get other site work carried out,with the current staffing levels,so what do members want? open house with higher levels of staff hence higher charges,or as has been the system that is current and apart from very few who cannot accept,anything that works for the majority
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I think most customers would prefer an open door welcoming policy, where they can arrive at any time of the site-staff's working day and if pitches are unoccupied, enter and pitch up. Just like across on the Continent. That system works so long as there is a proper exit policy where everybody leaving that day has to be off site by a fixed time. --------- No doubt the handful of Traditionalists on this forum will throw up their hands in anguish as they have not got past the CC of the 1960's, but modern thinking expects that companies should be customer friendly and accommodate their requirements.
K
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Purely out of interest, K (and as one who agrees that where possible there should be more flexible arrival/departure arrangements as I've said many times - does that make me one of your "modern thinkers"?) when was the last time you actually took your van/MH onto a continental site? I ask because until recently I don't remember you ever posting on the subject.
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Whatever the merits of arrival arrangements on the continent, it remains the fact that, in the UK, it is pretty much universal practice on all main sites to have a set earliest arrival time. The club's midday time on most sites is actually better than many of its direct rivals (the ones we're so often told the club should look too as examples of modern well run sites.) However much it would choke some of the club's most outspoken critics to admit that it is a fact of caravanning / motorhomings life. I really fail to see why some are so reluctant to at least acknowledge that.
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indeed, it is baffling.
It is also interesting to note that the clubs should do the same as commercial sites mantra often quoted by the outspoken critics has suddenly been dropped and the club should do its own thing? I guess, or it would appear, that they make up and use whatever arguments best fits their post at the time?
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so you can't answer your own personal opinion
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It is a bit of a puzzle why a large and very busy club site at Edinburgh can take arrivals from 9am and Consiston a bit later at 10 am. But there you go, maybe there'd still be a big queue whatever the arrival time on any popular sites?
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of course not...
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well been on both recently and the only thing is that they are large sites, (Coniston very so) and never more than than two thirds to three quarters full, apart from BH, so it would seem that they can absorb the arrive at any time as there will always be empty pitches, unlike very popular sites (York for example) where an empty pitch to accommodate someone arriving at 10 could not be guaranteed?
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Corners when we stayed at Edinburgh it was heaving and the late night arrivals area was packed with foreign visitors but still the site seemed to cope. We also took the advantage of an early arrival when we stayed at Coniston due to being on another site not too far away.
I'm afraid your answer is no better than anyone else's, we don't really know the reasons why some sites can handle earlier arrivals when the conditions at all sites vary throughout the year. It remains a mystery, to me and others.
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I noticed that some time back,,when some posters realise,that the way the club systems work (maybe not so much with CT)is in fact quite good , those that "cherry pick" their examples which normally are when looking , is not what their "headline comment" hoped would "prove " anything except the way the club works is "better" , seems are now starting to run out of any other options
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Brue
I have often wondered the same, particularly about Edinburgh. I know its used by lots of overseas visitors who may well leave early in the day but even that does not really explain it because I doubt the site is often empty.
David
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