Sanef tag

Murdy
Murdy Forum Participant Posts: 73

Hi,

l have just recieved and registered my replacement Sanef tag.

l am a little confused as to what I do with the old tag?

Enlightenment please.

Mrs Murdy.

Comments

  • eurortraveller
    eurortraveller Club Member Posts: 6,830 ✭✭✭
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    edited April 2018 #2

    My bin man comes on Thursdays. 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,866 ✭✭✭
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    edited April 2018 #3

    Had to do the same thing recently and I am sure they provided instructions on where to send it back. All this should be on the Sanef website under your account.

    David

     

     

  • Murdy
    Murdy Forum Participant Posts: 73
    edited April 2018 #4

    Hi,

    eurotravellerlaughing.

    Thamk you David l will have a look.

    Cheers,

    Lorraine.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,866 ✭✭✭
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    edited April 2018 #5

    Lorraine

    Don't forget you have to activate the new Tag before you use it, also in Your Account section.

    David

  • IanTG
    IanTG Forum Participant Posts: 419
    100 Comments
    edited April 2018 #6

    How does one know one needs a new tag? Does it have to fail, or is there a set expiry life and a new one is automatically sent?

    just wondering as prefer not to find out at a peage somewhere in France?

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,866 ✭✭✭
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    edited April 2018 #7

    Ian

    I think they last about 4/5 years. If you visit "My Account" on the Sanef website it actually tells you if you need to replace the tag as it comes up with the message "near expiry" Apparently the batteries can't be changed. If that is the message you get you have to order a new tag and pay a new deposit but when you send the old one back they refund the original deposit.

    David

  • Cartledge
    Cartledge Forum Participant Posts: 267
    100 Comments
    edited April 2018 #8

    I was notified by email by Sanef last year that my tag needed to be replaced. A .pdf document is provided to send the old one back for the deposit refund. 

  • IanTG
    IanTG Forum Participant Posts: 419
    100 Comments
    edited April 2018 #9

    Thanks DK & C.

  • Dave Nicholson
    Dave Nicholson Forum Participant Posts: 408
    edited April 2018 #10

    We started to have intermittent problems with our tag last September (it was about 5 years old). This manifested itself by a slow response to the motorway barriers lifting and I sometimes had to reverse slightly and approach the barrier again. When I returned home I rang Sanef and the replacement process was simple. As said above, don’t forget to re-activate your new tag via the website.

  • BrianW48
    BrianW48 Forum Participant Posts: 5
    edited April 2018 #11

    Sanef advertise their tag on Facebook, it’ now includes Spanish and Portuguese motorways. Is this available through the club or direct from Sanef. Has anyone used it in Spain?

  • eurortraveller
    eurortraveller Club Member Posts: 6,830 ✭✭✭
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    edited April 2018 #12

    Sanef has two separate tags - one for France and one for Spain and Portugal. 

  • Traficlady
    Traficlady Forum Participant Posts: 99
    First Comment
    edited April 2018 #13

    As I understand it, you have to buy the French one first, then add the Spain and Portugal one. 

    Nora