New Bailey Leaking

24

Comments

  • Lynton
    Lynton Forum Participant Posts: 50
    edited February 2017 #32

    Update.

    My 2016 Pegasus Series 4 Brindisi work is underway, yahoo, replacement part eventually arrived "Roof strap replacement Kit" So collection set for Monday 20th, fingers crossed that will be a dry van again as I like the layout and the interior build quality, far more solid (no pun intended) that my 2014 Elddis.  Many thanks for the comments happy caravanning to all and defo looking forward to getting out and about again.

     

     

  • Merve
    Merve Forum Participant Posts: 2,333
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    edited February 2017 #33

    Couldn't agree more Wildwood. My argument exactly!

  • Fozzie
    Fozzie Club Member Posts: 550
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    edited February 2017 #34

    Rather harsh there WW it may not be the staff that don't care about their work, but what they have to work with, and assemble is the issue.

    Sealing somthing that doesn't fit will always leak, no matter how much care or effort is put into it.

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited February 2017 #35

    I have to agree with Merve and WW, it is the shoddy workmanship that in the majority of cases causes these faults. Our Bailey M/H has had 7 warranty issues, all of them can be put down to shoddy workmanship. Many makes of vans see these issues, but rarely does it affect the whole make/model, so can be put down to an individual workman/woman not doing a good job, pride in work is something that sadly is a thing of the past for some.

  • volvoman9
    volvoman9 Forum Participant Posts: 1,053
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    edited February 2017 #36

    Sorry mate but the numbers angle does,nt wash i,m afraid just because you are the biggest of a handfull of makers it does,nt give you the right to turn out sub standard products because you know that you are going to get away with it in most cases.And if we go down the numbers route then for every complaint there are probably a dozen that just dont bother and fix it themselves.Like i,ve said many times if they were makeing cars they would have gone out of business years ago.

    v9

  • xtrailman
    xtrailman Forum Participant Posts: 559
    edited February 2017 #37

    Caravan problems are not one issue, but more than one, and each make and model will have different issues due to different factors.

    1/ insufficient sealant, or faulty incorrect sealant used.

    2/ sealant not correctly applied.

    3/ poor design factors, an example was my Bailey Unicorn 1. The method of construction lead to a poor sealant joint at the front, and also leaks around the entire floor due to the side wall panels not overlapping the wood floor sufficiently.

    Another is the U2 shower which relies on mastic to prevent leaks to the floor.

    Then the latest is the roof joint on the U3, lack of mastic, poor design, take your pick.

    4/ internal fitting problems due to poor workmanship, lack of any real quality checks, or not using the correct fixings.

  • jessiclil
    jessiclil Forum Participant Posts: 2
    edited February 2017 #38

    After reading all the above comments on bailey caravans it is very worrying as i bought a new brindisi june 2016.

    Up to press had a couple of small issues which dealer (wanda homes south cave)  fixed promptly including  the poor new dreamsleep system (new cushions/ back boards.

    Looking forward 2017 with interest, hopefully with no problems.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited February 2017 #39

    The chances of a leaky van are about 16% according to the last PC survey so the odds are in your favour. Not good odds but most of us are free from the problem.

  • foggy
    foggy Forum Participant Posts: 1
    edited February 2017 #40

    I bet any supplies they get go to making new vans to sell first! They would not stop production to give a dealer a part.

    I  have a GT65 that has two damp patches and the van is not 3 years old! So I am going to be right down the list waiting for parts.

  • bobrave
    bobrave Forum Participant Posts: 17
    edited February 2017 #41

    I wrote a personal letter about such issues, (having bought 2 new Bailey's), to the CEO of Bailey and he said......nothing. Zilch, absolutely bugger all! The care that company offers its customers is disgusting. Really shocking. I run my own business and if I treated my customers with the contempt they show theirs. But no worries, next year they'll introduce a new heated toilet seat and you'll all be queueing around the block for a new Unicorn Bognor Regis. 

  • Lynton
    Lynton Forum Participant Posts: 50
    edited February 2017 #42

    Hi all, certainly this post caused some venting of Bailey's customer service, but I cant fault my dealership, Perthshire Caravans, once they got the part issue was fixed promptly and they took appropriate care to explain the issues so just happy to have the van back all repaired looking forward to getting out in it again. First rally booked already smile  Appears the main issues was lack of appropriate sealant in the construction on the production line.

  • bordeaux1
    bordeaux1 Forum Participant Posts: 4
    edited May 2017 #43

    You are not alone my friend. Unicorn 3 Seville.. just had first service & van is only 12 months old ..... list of issues with this, most so far repaired by the great team at Venture caravans, Daventry.

    3 front large panoramic window

    2 offside & soon 2 nearside front windows

    3 off side seat bases (sagging)

    All soft close drawers realigned

    Awning strip light (several LED's already gone out)

    BBQ point (recall)

    Solar panel not working (red wire from panel not connected)

    shower leaking ( going back in again )

    Roof joint now leaking (off side above fridge in cabinet /parts ordered)

    Front nearside window now leaking, water pooling onto top of centre chest cabinet & running off onto seat bases soaking it, getting under bottom curtain rail & possibly into plug sockets.

    Problems arise almost weekly now & by far the worst piece of junk I have owned. Have had the standard reply from Bailey saying how "sorry" they are Blah blah .... but can you take it to your local dealer to sort?  These poor service guys have as much time in it as we have had holidays. Another soon to be EX Bailey owner !

     

     

     

  • Boff
    Boff Forum Participant Posts: 1,742
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    edited May 2017 #44

    I think you will find that some posters take it as a personal insult for any criticism of Bailey of Bristol product's on here.  So be carefulundecided 

  • bordeaux1
    bordeaux1 Forum Participant Posts: 4
    edited May 2017 #45

    Best will in the world ...... how can you possibly defend this as

    acceptable ???    Bring it on !!

  • xtrailman
    xtrailman Forum Participant Posts: 559
    edited May 2017 #46

    Get my woodless construction caravan tomorrow.

    After 6 years of damp to the floor on my U1, i can confidently say no more ingress to the floor for me.

    The U1 didn't have that roof joint, stupid idea to introduct it IMO, i believe all the U3 will have to have a modifield strip fitted, so probably a delay due to the huge demand for the part.

  • knilly
    knilly Forum Participant Posts: 62
    edited May 2017 #47

    2016 Bailey Pegasus 3 leaks in 3 different places,absolute joke.Won't be buying another Bailey,Shocking standards 

  • bordeaux1
    bordeaux1 Forum Participant Posts: 4
    edited June 2017 #48

    My unicorn 3 Seville ... or should that be Sieve ille .... has at least

    4 leaks. Firstly the shower ( now hopefully fixed) ... the dreaded

    & expected roof joint (parts on order), front nearside window &

    now also floor area under & around the BBQ point !  You need 

    a good supply of rags & kitchen roll, if you are the unfortunate

    owner of one of these awfully put together pieces of JUNK ! 

  • Sparkilarki
    Sparkilarki Forum Participant Posts: 1
    edited March 2018 #49

    Got a 2015 Bailey pursuit 420/4 Jive. Sprung a leak right in the roof seam by shower rm door corner. Water trickling down the inner wall. Booked it in today with white Arches - I live in hope! Please tell me Bailey and their dealers have sorted out roof seam repairs 😡. Don’t want to be parted from my Buddy for long.

    wish me luck - any advice greatly appreciated

    Sparkilarki 

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited April 2018 #50

    I’d be interested to know if there’s any comparative data available when it comes to leaky vans? The Unicorn Vigo is top of my very short list, wouldn’t want to buy a ‘lemon’.

  • bddblunt
    bddblunt Forum Participant Posts: 4
    edited April 2018 #51

    We have a Pegasus Ancona IV.

    Had same issue with leaky roof and ongoing issues with so called Dreamsleep (or Dreamslip as I call it as the seats slip forward and prevent opening of front drawers).

    Roof now repaired (2nd time round) and hopefully sorted.

    Seats repaired once, but still slip and most uncomfortable seats have ever sat on.

    We have owned 4 new caravans, our first Bailey, and whilst I like layout, I will not be buying another one.  Build quality appaling for near £20k purchase price.

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited April 2018 #52

    From the outset of this CC ( CMC ) forum and others, there has been considerable adverse feedback about Bailey Caravans regarding water ingress. ( we won't mention wheels falling off or other build quality issues.)

    I'm slightly surprised that, in the light of those customer experiences and feedback, that Bailey products are still considered by some, when choosing a caravan. 

    Personal responsibility has to come into the equation. Careful product research is a great help when choosing a van which will meet the prospective buyer's requirements. 

    cool

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited April 2018 #53

    I could be wrong, but I get the impression that Bailey sell a lot of vans, so one would expect more complaints, all things (%) being equal. Of course, that doesn’t make it alright. Meaningful data would be useful.

  • onepjg
    onepjg Forum Participant Posts: 282
    edited April 2018 #54

    Kennine

    The same could be said before people post on here !! But still some people post things without really researching the facts .....

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited April 2018 #55

    I wonder how the OP (and the several others with issues a year ago) are getting on? be good to see some feedback.....

    it isn't mandatory to buy a caravan from Bailey, Elddis, Swift, Coachman, however these will be the ones stocked by local dealers.

    caravans, and very good ones, are made by other manufacturers (Knaus, Hymer, Adria etc) but the dealerships require a bit more effort to find them...

    ok, in the past, continental makers have only imported 'foreign' layouts, which were, well, foreign to many British buyers, but these days the Continental manufacturers (caravans and MHs) are producing UK type layouts and some even have the door on the UK side, such is their desire to get it right....

    having had two 'foreign' vans I'd have no worries about another (not for a good while as we are delighted with what we have)

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited April 2018 #56

    Their is always the consideration though of how far is the nearest dealer. Same with any make

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited April 2018 #57

    true, but although our van was purchased a two hour drive away, we've had no problems in 14 months....

    how useful is a dealer on the doorstep if your pride and joy is with them all the time?

    the other thing is to have a meaningful conversation with other dealers in your area to 'negotiate' a local place for warranty work in lieu of putting some service/hab check work their way....

    although not needed, it has worked for us....

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited April 2018 #58

    I can tell you’ve never bought a new caravan, BB. wink

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited April 2018 #59

    I’m all in favour of facts. Maybe you could point me in the right direction?

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited April 2018 #60

    ...no I haven't, TW...and looking at the threads that fill this section of CT it's a wonder anyone does.....

    the recurring themes should have alerted manufacturers years ago. the pattern is almost the same every time in this type of thread...

    buy a new caravan....delighted by latest upholstery, new decals and new brochure 

    take a trip, find umpteen faults, a mix of poor design, sloppy manufacture and awful PDIs

    get to first year service, find damp at frightening levels, dealer can't fix it, no parts, blames manufacturer....manufacturer can't fix it, no parts, blames 'continental' supplier, customer pulls hair out, posts on CT and other forums and FB pages of Swift, Bailey, Elddis etc.

    this forum is full of similar threads...it doesn't bode well...

    having said that, it's not just caravans...

    I spent a wet couple of hours at a large MH dealership last week and what I saw wasn't good....I think, hand on heart, I wouldn't have bought ANY of the stock there, incl the new vans....upto around £75+k

    im sure there are reasons for drawers that don't open/close properly, similarly doors with handles falling off, 'fixed' panels that move as you walk through the van, anything plastic so cheap it looks like it will break if you touch it, anything 'wood' looks like plastic that will break if you touch it...

    'design' isn't any better....doors that can't fully open due to other things in the way, lockers with no shelves or retainers in them, locker doors with no retaining catches, vans with no external access meaning all dirty kit has to be carted through the van, large cupboards with tiny doors making access difficult, beds too short and way too narrow et al, et al.....

    just really poor standards all round....

    if caravans are (generally) built like these then customers are getting a poor deal...nothing would have caused me to part with my cash for what I looked at.....and that included Panel Vans and Coachbuilts....

    no, I won't be buying a caravan (nor a MH of the type I saw...)

    truly depressing, in fact, and very sad....

  • Freddy55
    Freddy55 Club Member Posts: 1,810
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    edited April 2018 #61

    A misunderstanding, please ignore.