No ACSI

Poshman
Poshman Forum Participant Posts: 88

Arrived at a member recommended ACSI site on the  Moselle to be told they had space for my caravan but, after I showed my ACSI card, was informed all ACSI pitches had been taken so had to pay normal prices. Only 2 more Euros so no big deal but was surprised there was an ACSI limit. Is this normal? And when some ACSI card holders left, would I get the book price?

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  • Unknown
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    edited September 2017 #2
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  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited September 2017 #3

    agreed, there are sometimes a few oddities....Bonterra Park has an 'ACSI' area (not fully serviced pitches) but if you're staying more than 2 weeks ypu can go on any pitch for the same rate...

    today, we are at a site that was in ACSI in 2016 but not this year. 

    i emailed them to check the above as my 'old' POI satnav file had them still in the scheme.

    they confirmed that they were not in it this year but were still giving card holders the equivalent discount.....thankssmile

  • Unknown
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  • chasncath
    chasncath Forum Participant Posts: 1,659
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    edited September 2017 #5

    Site owners pay a fee to ACSI for every pitch paid for with their discount card. Many big sites don't differentiate between ACSI and non ACSI pitches, nor do they enforce the 4kWh per day, one shower pp rules. On the other hand, we've found sites ( mainly in Italy ) which a have a limited number of discount pitches - beside the rubbish dump or up against the restaurant extractor fans - but have lakeside pitches for only a few euros more! 

    Right now we're at Camping Sainte Claire, Neufchatell, a first class site, for only 15 euros, ACSI discount, with no discrimination on pitch allocation or use of site facilities. 

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited September 2017 #6

    We went to an ACSI site a few years ago where there was obviously a set number of ACSI pitches, as we were told there was just 1 left.  There were a number of other empty pitches at a higher price.  That 1 pitch was not exactly the best pitch, awkward to get into, an odd shape and with a huge tree on it, which made it rather difficult to pitch.  We declined and went elsewhere.  The site was at Pernes-les-Fontaines.

  • alanannej
    alanannej Forum Participant Posts: 79
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    edited October 2017 #7

    Trust that if ACSI pitches are rubbish, this has been pointed out to ACSI! Agree with chasncath re Camping St. Claire! Hypermarket just down the road and only 1km walk along a cycle track/path into town. Ideal for stopover in both directions - couple of hours from Calais, less from Le Havre.

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited October 2017 #8

    for info, the aire adjacent to (and managed by) Camping St Claire has ehu, free wifi, hedged pitcjes and is €12smile

  • Oscar2
    Oscar2 Forum Participant Posts: 24
    edited October 2017 #9

    We seem to be finding more and more sites where they say "sorry all the ACSI pitches are full but we can offer you a pitch for "xxx"

    This last happened a couple of days ago at Cannes and the alternative pitch "with a special discount" was €32 - we did not stay...

    Perhaps ACSI should say how many or what % of the sites fees are discounted

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited October 2017 #10

    We had a similar tale last year when we stopped at a site in Netherlands. Not got the book with me but Oirschott or something similar rings a bell. Upon arrival we were told they only had 3 pitches allocated for ACSI and they were small. We told them our outfit was only small and would take one and also that we would write to ACSI complaining. They gave us an upgrade to a standard size pitch hoping we wouldn't write. 

    We did write but ACSI didn't even bother to acknowledge.

  • AJB
    AJB Forum Participant Posts: 120
    edited October 2017 #11

    We stayed at Kiko Park (Oliva) in May - they only have about 21 Acsi pitches....and they definitely checked the EHU meters too. What is more they charged 60 cents per kwh is you went over the allowance!

    The plus-side was that we reserved our pitch before arrival as we were staying about 60 kms away and called in to see if we wanted to stay or not...

  • Unknown
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  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited October 2017 #13

    How would ACSI monitor this?  We show up at a site, show our ACSI Card and pay the 'discount' rate at the end of our stay - but how do ACSI know that we showed our card, or that our pitch was 'sold' at the ACSI rate?  A campsite owning friend told us they pay an up-front fee to ACSI which depends on a variety of things - quality of site, number of pitches, etc - so the numbers taking up pitches and using ACSI doesn't make any difference.  

    On the other hand,Camping Cheques can monitor the number of pitches sold and 'Camping Cheques used' because they 'pay' the site owner back the appropriate amount for the number of nights sold, after the user has left the site.

  • chasncath
    chasncath Forum Participant Posts: 1,659
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    edited October 2017 #14

    Most sites, even in remote parts, make out a computer-based invoice and receipt which show that you've paid the ACSI discount rate ( and the tax de sejour). On our latest trip around Normandy and Brittany we stayed at a variety of sites, some ACSI - some just very inexpensive - only at Les Erables did we get a hand-written receipt.

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited October 2017 #15

    It does and we checked it out when there. The Aire has facilities like toilets and showers. The showers you pay another 2€ for each shower so we decided we would stay on the campsite as the aire worked out 1€ dearer, I know we could have used the m/h shower but on this one we do like to be on the site as its so nice.

    The aire would be good though when the site is full or out of season.

  • chasncath
    chasncath Forum Participant Posts: 1,659
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    edited October 2017 #16

    There are times when the 'aire' is full but the campsite isn't. This upset my Yorkshire chum, Graham, recently as he's always looking for a 'bargain'. Big plus for the campsite is the family-run restaurant - but book early!

  • eurortraveller
    eurortraveller Club Member Posts: 6,830 ✭✭✭
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    edited October 2017 #17

    It might be worth mentioning that we found a campsite where there were certain pitches, not necessarily the best, allocated for advance bookings via this Club - and others at a higher price for the general public.  That was at Domaine de Massereau, and may or may not be typical. 

  • Unknown
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    edited October 2017 #18
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