'Hidden' discussions.

chasncath
chasncath Forum Participant Posts: 1,659
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edited May 2017 in How to use Club Together #1

There seems to be a new discussion section entitled 'hidden'!  I looked at a discussion on cassette toilet warning light malfunction and found that previous posts had gone ( flushed away?).

"Hidden
Hidden and removed"

Is what appears if you click on the link!

«1

Comments

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #2

    Which link?  I've noticed other posts disappearing too - including one of mine, which I didn't bother repeating.  Can you post a link to your 'Hidden' link?

  • chasncath
    chasncath Forum Participant Posts: 1,659
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    edited May 2017 #3

    The discussion "Thetford Toilet Compartment" in M & C Chat is clearly in the discussions/hidden section. The posts are now a complete jumble!

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited May 2017 #4

    yesterday i posted my 'experience' which took me to the 'hidden' section...

    "if i go i to the Discussions page and i see the Thetford thread as the most recent in Caravan and Motorhome Chat and touch that link, i get taken to the (same titled) thread in Hidden.

    if i open up the Chat section and click the link, i come to this thread.."

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2017 #5

    If I type in Thetford Cassette in search at the top of the Discussion Section, all the posts and topics are there, mostly under Caravan and Motorhome Chat. There are quite a few similar topics but they don't appear to be hidden?

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #6

    Is something similar happening on a battery thread? Two threads started by same spotter at same time. One has 6 replies the other none. These double and triple posts keep occurring and the time is the same on them maybe a minute between.  Well beyond my knowledge.  But it is frustrating as you know there are answers. Yesterday I went on one that had 11 replies I read 10 and went to next page there were 2 but no previous page.......

    Just checked back on latest discussion page for title of thread Some battery questions started by Robster2007 1948 on both new discussions and another has appeared Mud or wet grass grip tracks by Areosailor 0825 twice.

     

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #7

    What devices are you all using?  I can only see one thread about Cassettes, with a normal order for the posts, and multiple replies.  I have seen other posts which are 'mysterious' and seem to have disappeared, but have never seen any in a section titled 'Hidden' or 'Hidden and removed'.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #8

    ValDa I go in via the club together page - photo of lady on a bench looking towards lake. It has latest activity,  latest discussions, latest reviews, latest stories. I chose thread from one of the above sections then select thread. I'm using android phone Samsung S5 but its same on my Kindle Fire. Not checked on laptop as I rarely use it for CT.

    Should you get different results from different devices?

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited May 2017 #9

    I wonder if its a new poster so the discussion is not shown in the main area until a moderator has approved it?

  • ForestR
    ForestR Forum Participant Posts: 326
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    edited May 2017 #10

    It seems CT is just having another weird day since hidden posts are not the only strange happening. If you look at Caravans topic it shows post about  a Bailey Ranger as last post but this is 6 days old and there are more post on other subjects posted since.

  • EJB986
    EJB986 Forum Participant Posts: 1,153
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    edited May 2017 #11

    Any forum that doesn't have any IT staff will always be 'interesting'surprisedwink

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #12

    I now wonder if it's when a moderator moves a post - perhaps into some bit of the software which only they are supposed to have access to - ( and Hidden would be a good name for this section).  Perhaps with the new 'update' which happened over the weekend posts are no longer being actually moved but can still be accessed in the hidden section.

    I've just replied to a post in 'Caravans' which asks advice about shower tray repairs, and just after I posted my reply an identical post appeared in Motorhomes without my reply appearing!  Perhaps if the original post isn't actually moved, just hidden at the time when someone is replying, this might lead to the strange anomalies of 'missing' replies which we're all noticing.

  • eurortraveller
    eurortraveller Club Member Posts: 6,828 ✭✭✭
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    edited May 2017 #13

    Surely the moderators don't want payment in Bitcoins before they will release hidden files? 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited May 2017 #14

    The problem is that people are making multiple posts, probably because the forum is so slow they don't wait long enough to check whether their post has appeared. You will remember we had the same problem within a post but that was corrected and we are currently waiting for this issue to also be corrected. We do have a facility to move excess posts from view. The problem is that somehow these multiple threads are linked so if you hide one it affects the one you leave on show. The only answer, in the short term, is to leave all posts on view and hope that posters concentrate their replies on the one version that has the most replies. I appreciate  that is is far from ideal.

    David

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #15

    I don't know what causes it, but I don't think it's always the slowness of the forum which leads to multiple posts............... certainly I've had it happen when I have not clicked the send button more than once.  In one post where it's happened there was more than an hour in the time listed between the two posts.  I think it's more likely to be due to a simple error in the coding of whatever software is used to run the forum.  This would explain the problem of these posts being 'linked' and occasionally linked to old posts with the same title, which may be many years old.

    Perhaps the odd time someone may click the send button more than once, but interestingly few of those affected remember doing it.

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited May 2017 #16

    I'd agree. It's far more likely to be a coding error than user error. 

    Which is unusual....

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2017 #17

    There's no way the users can be blamed for threads duplicating themselves and the 'Hidden' issue seems a new phenomenon. It's as if, once again, moderation moves are on show to us all.

    Thank goodness other forums behave properly.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited May 2017 #18

    https://www.caravanclub.co.uk/club-together/discussions/ask-the-expert/ask-the-expert-live/thetford-cassette-compartment/

    the above is a link to the hidden thread....

    just now, i wasnt logged in but looked at the 'thetford' thread and saw 11 responses...

    i then logged in and the thread 'changed' into the hidden one with only 4 posts....really wierd.

    in order to find the thread again to post the above link, i had to go back in my browser prior to the log in....

    the hidden thread seems to be ticked away in Ask The Expert section but the original was posted in Caravan and Motorhome chat section....

    work that one out...

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2017 #19

     If you can't find which duplicate thread you posted on just click on your avatar  name under the photo.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited May 2017 #20

    if anyone knows of any other 'hidden' threads, just have look at the URL and see if its 'hiding' in the Ask the Expert section.

    clearly, something is triggering a duplicate thread (under what circumstances, we dont know) and the duplicate is being dumped in the Expert repository....

    with some of the odd links in CT currently (liking a post taking you umpteen pages back to the start of the thread.....oh why cant they fix this simple navigational pain....) its hardly surprising that there might be other 'odd responses/functions to specific keystrokes...

    perhaps threads get duplicated every time a specific sequence of keystrokes are madeundecided

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #21

    BoleroBoy - when I first clicked your link it did take me to a 'section' called 'Hidden' with four posts.................... but the URL you posted above was what showed in my browser.  Now when I click it I get to the proper thread with eleven posts, the last one by Pippah.  I can't get back to the thread with only four posts, either logged in or not.

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #22

    Incorrect  post.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited May 2017 #23

    val, thats what happened to me, only i logged in between the two accesses, perhaps i would have got thebsame as you even if not logging in....

    once i had been 'transferred' to the correct post, i couldnt then find the 'hidden' thread other than by using an old link in my 'back' button listing...

    DK, perhaps when you come across one of these duplicates you should delete the rogue thread rather than move it somewhere....is it the mods that are putting them in Ask the Expert?

    while they still exist, even though 'hidden' they seem to still be linked and therefore causing navigational issues.

    Why not try deleting the 'hidden' Thetford cassette thread and see if the mess disappears.....nothing to lose, surely?

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #24

    Interestingly the URL for the 'hidden' thread is this one

    https://www.caravanclub.co.uk/club-together/discussions/ask-the-expert/ask-the-expert-live/thetford-cassette-compartment/?er=P425147#P425147

    and the correct thread with many more replies is

    https://www.caravanclub.co.uk/club-together/discussions/ask-the-expert/ask-the-expert-live/thetford-cassette-compartment/

    so definitely not just a simple duplication of threads!

  • Bakers2
    Bakers2 Forum Participant Posts: 8,190 ✭✭✭
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    edited May 2017 #25

    A thread about shower tray cracked appears on the latest discussion page 3 yes three times. One has no replies one has 2 replies and one ValDa has written about another thread so see under motorhomes. I know not which sections these are listed under as the latest discussions only give titles of threads poster and time.

    Why are errors blamed on users? Surely if the website was fit for purpose this wouldn't be possible? I am far from IT literate but whatever site I used or wherever I've worked such hiccups are sorted so as not to occur again 😉

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #26

    And there is a third, unanswered Cassette Toilet thread in the Ask the Expert section.

    It's URL is https://www.caravanclub.co.uk/club-together/discussions/ask-the-expert/ask-the-expert-live/thetford-cassette-compartment-2/

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2017 #27

    Has anyone reported this? I've lost the will to get involved! wink

  • ValDa
    ValDa Forum Participant Posts: 3,004
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    edited May 2017 #28

    I haven't - do you thing there is any point?

  • PhilHeller
    PhilHeller Forum Participant Posts: 267
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    edited May 2017 #29

    Simple answer - NO🙄

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited May 2017 #30

    Brue

    The answer is yes and it was highlighted as soon as it started happening and I am sure someone from HQ acknowledged it.

    David

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2017 #31

    Thanks David.