Exterior T/V point not working

fatbelly
fatbelly Forum Participant Posts: 438
100 Comments
edited April 2017 in Caravan & Motorhome Chat #1

Hi All,

Last week we were away in our new MH in a poor T/V reception area. The site had T/V points on the pitch bollards for you to run a coax to your van. We did this and with the aid of an adaptor  plugged the coax into our exterior Sat T/V point. But we got no reception!!! When we run the coax direct to our T/V through a window it was perfect so it wasn't a fault on the bollard.

Can anyone suggest what could be the problem? I rang our dealer who said it could be that a "splitter" needs fitting, but wasn't sure.

Comments

  • chrissies
    chrissies Forum Participant Posts: 50
    edited April 2017 #2

    Hi did u change over the feed inside the motor home from your roof aerial to the outside aerial point. where the aerial from the roof comes into the motor home there will be a box that u switch on and it has usually 3different coax leads one for roof aerial one for radio and one for the outside tv point u have to unscrew one and screw the other one in its place hope this helps 

  • fatbelly
    fatbelly Forum Participant Posts: 438
    100 Comments
    edited April 2017 #3

    No Chrissies I didn't. Could this be the problem?

  • chrissies
    chrissies Forum Participant Posts: 50
    edited April 2017 #4

    Well we had the same prob and that was what we were doing wrong if u look at the coax they might be labelled ours are we have a caravan but they will have the same set up

  • peegeenine
    peegeenine Forum Participant Posts: 548
    edited April 2017 #5

    On my MH I don't have to swap any leads around. The co-ax from the bollard is connected to the exterior satellite connector via a co-ax to F connector adapter. Inside the MH the tv station comprises 2 points, one co-ax and one F connector. The co-ax lead from the tv is plugged into the F connector via another adapter. I switch on the amp in the wardrobe and jobs a good un.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #6

    When the tv is connected via the site hook up, it must be connected directly to tv not via any internal tv amps as they will "confuse" the tv when tuning the tv into the site system

  • CBRBlackbird
    CBRBlackbird Forum Participant Posts: 184
    100 Comments
    edited April 2017 #7

    Same as PG. The roof aerial goes through the amp and outputs at the co-ax sockets. The external sat socket is just a cable connection to the internal F-type sockets. I have an F-type to co-ax adapter in the F socket so I can plug the TV aerial lead into it when using a bollard hook-up.

  • SteveL
    SteveL Club Member Posts: 12,310 ✭✭✭
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    edited April 2017 #8

    I got fed up with ours not working properly, so unscrewed the connection on the inside of the van and a connected an independent length of cable, which comes from under the bed directly into the TV. The roof satellite dome or status roof aerial is routed through the wall sockets, depending what connections I make to the signal amplifier or satellite control box.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited April 2017 #9

    We have two internal aerial sockets.

    One connects to the external socket, to which can be connected either a satellite diish or similar or a co-axial cable to a signal booster bollard.

    The other connects to the roof aeriel.

    We have to plug the TV aerial cable into the correct socket.

  • jrf
    jrf Forum Participant Posts: 7
    edited April 2017 #10

    try reading the owners manual regarding the aerial

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited April 2017 #11

    We don't generally watch TV but this is what I would expect to be the case

  • SteveL
    SteveL Club Member Posts: 12,310 ✭✭✭
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    edited April 2017 #12

    Perhaps yours is better than ours. It does not mention that there is an exterior aerial port.🤔 Let alone how to use it.

  • clarinetman
    clarinetman Club Member Posts: 265 ✭✭✭
    edited April 2017 #13

    Hi

    one trick I use but not sure why it works is to plug extension lead in direct from Ballard to ariel point on back of tv.

    tune tv in as normal, when tuned in and working unplug from back of tv the extension lead and  plug into auxiliary point in cupboard outside then plug short lead in caravan to tv.

    works every time.

    hope that's clear 

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited April 2017 #14

    Full  agreement, JVB  !!  At  home  I  take  the  lead  from  the  aerial  direct  into  the  TV  which  works  exceedingly  well,  so  why  would  I  do  anything  different  in  my  van  ??  If  the  Club  provides  a  TV  point  on  a  bollard  it  will  be  just  the  same  as  the  output  from  an  aerial  surely   ??undecided

  • fatbelly
    fatbelly Forum Participant Posts: 438
    100 Comments
    edited April 2017 #15

    Hi All,

    It looks like Chrissy was right. I took the MH back to the dealer today and they said I needed to disconnect the coax and plug in the cable marked sat into that inlet.

    The white cable on the far right from the roof top aerial and feeds both TV's. So to use the external sat TV socket I have to feed the coax into that and then go into the Van and unplug the white cable and the black cable next to it that is currently feeding into the "radio' into "ant in". I cant check that this is the case until we're on a site with a coax hook up on the bollard. But when we took the MH back to the storage site there was a Caravan engineer on site and I asked him, I didn't tell him what the dealer had said but he came up with the exact same remedy that the dealer did.

    Truly thanks to all for your replies

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited April 2017 #16

    I prefer my solution but I suspect that I am in the minority.

    My solution is to leave the TV in the cupboard wink

  • fatbelly
    fatbelly Forum Participant Posts: 438
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    edited April 2017 #17

    To be fair Easy T your solution is fine by me. But Mrs FB does like her telly in the evening. We've just started touring this year so only had the darker and cold evenings but we've both said when the better weather and lighter evenings come around we'll be sat outside more and using the telly less.