French City Pollution Sticker

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  • Unknown
    Unknown Forum Participant
    edited March 2017 #62
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  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2017 #63

    I think I have managed to apply for one, Payment was taken and a receipt and number came by e mail.  Hopefully it will arrive before we leave home.

    Has anyone any idea how long it does take to arrive in the post?

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited March 2017 #64

    Mine took just about a week but I also received an email with a paper version of the sticker so that it can be used as a certificate if needed before the proper windscreen sticker arrives.

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2017 #65

    Thanks, will look out for a second e mail, the first was just an auto reply.

  • TerryB
    TerryB Forum Participant Posts: 10
    edited March 2017 #66

    Can anyone tell me, is this an annual renewal or a once-and-for-all purchase?

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2017 #67

    Second e mail came yesterday, with paper version of sticker attached.

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
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    edited March 2017 #68

    As I understand it it is a one off and the sticker remains with the car if you sell it. 

  • TerryB
    TerryB Forum Participant Posts: 10
    edited March 2017 #69

    Thanks. Worth buying now then before the price goes upwink

  • Unknown
    Unknown Forum Participant
    edited March 2017 #70
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  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2017 #71

    I think ours is a 2, it Is yellow.

  • royandsharont
    royandsharont Forum Participant Posts: 735
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    edited March 2017 #72

    I ordered mine but because we are over 3.5t I have no emission levels on my V5 so had to add my CofC to show engine Euro class. Again there was no vehicle category for motorhomes do due to weight I chose the truck busses over 3.5t etc expecting them to read the V5 & CofC & allocate a class 3 but they have actually allocated me a class 4 showing me as a coach! I've immediately emailed them to ask to clarify if this is correct as I should be a class 3 I think. No reply yet ☹️ But hope they will sort it all out. Regards Roy 

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited March 2017 #73

    Our actual sticker arrived yesterday, 29th, so I thought that was really pretty quick.

    Well done the French!

  • Atley j
    Atley j Forum Participant Posts: 59
    edited March 2017 #74

    I sent of for mine on Sunday and got it back on Wednesday very good site class 2 .  

  • Unknown
    Unknown Forum Participant
    edited March 2017 #75
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  • royandsharont
    royandsharont Forum Participant Posts: 735
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    edited April 2017 #76

    My sticker arrived today, class 4. Unfortunately no reply to my email querying the class allocated so I have sent it again in French this time. The letter with the disc was in English though so I am sure they have provisions for all the different languages so that should not have been the reason. Fingers crossd once again. Regards, Roy

  • Martatin
    Martatin Forum Participant Posts: 306
    edited April 2017 #77

    Ordered mine on 28/3 Yellow disc arrived in today's post with number 2 on it. Hope that's right. Thanks to all for guidance in application. 

  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited April 2017 #78

    Despite receiving confirmation of order  a few weeks ago still not received actual sticker!

  • Thomas Ash
    Thomas Ash Forum Participant Posts: 13
    edited April 2017 #79

    You can track your application under the Track Application option. You will need to provide the email that you provided for your application, the registration plate as well as the order number which should have been sent in your confirmation email. 

    Please note that you will need to allow up to 30 days. If you still haven't received anything after this time you can call their helpline that has English speakers on: 0033 (0) 800 97 00 33 (you will need to provide your order number) Also the phone lines are open 9.00 am to 5.00pm Monday to Friday (French Time)

  • Unknown
    Unknown Forum Participant
    edited April 2017 #80
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  • Thomas Ash
    Thomas Ash Forum Participant Posts: 13
    edited April 2017 #81

    Hi Deleted User User,

    I've had a few phone calls about the Tracking System not working properly it may be case that their systems have gone down. I would try again later today or alternatively try tomorrow morning. If you are still having problems contact the number provided and they will be able to check for you. 

    We have provided feedback to the department responsible for the forms and hopefully this will be taken onboard. I understand that a number of other motoring organisations across the continent have been inundated with enquiries so hopefully things will change for the better. 

    Many Thanks,

     

    Thomas - Travel Service Officer

  • Unknown
    Unknown Forum Participant
    edited April 2017 #82
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  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited April 2017 #83

    Thanks and well done David!  Mine is being prepared; it will be sent to the address to which the vehicle is registered, luckily my home address.

  • royandsharont
    royandsharont Forum Participant Posts: 735
    100 Comments
    edited April 2017 #84

    Having sent a second query, in French this time I did get a reply but it was a lift from their web site not an answer to my question relating specifically to me. They did say if I needed more information I would need to reply with my V5 again, so I suspect they did not have access to my original application.

    I am hopeful they can confirm what class a motorhome fits into as they have allocated me a class 4 disc, for a coach, but when I read their website it seems to tell me I am a class 3.

    I see the Club staff seem to be monitoring this, if so why hasn't the Club found out such information and variables specific to a significant number of our membership and posted them for all to see. On the web site there is no category for a motorhome anywhere.

    Regards, Roy

  • royandsharont
    royandsharont Forum Participant Posts: 735
    100 Comments
    edited April 2017 #85

    Martatin, I assume the disc is for your motorhome? What type of motorhome is it from this perspective and what class of vehicle did you enter from the web sites application process as there is not one for a motorhome. As you can see from above they gave me a class 4 disc. Regards, Roy

  • Martatin
    Martatin Forum Participant Posts: 306
    edited April 2017 #86

    Hi Roy

    My Vehicle is a Chausson 510 so under 3.5. Think I chose light commercial under 3.5. But sent V5 so assumed they checked against that. Am I relying too much on them to get it right? Regards Martin 

  • royandsharont
    royandsharont Forum Participant Posts: 735
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    edited April 2017 #87

     Thanks Martatin.

  • Unknown
    Unknown Forum Participant
    edited April 2017 #88
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  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
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    edited April 2017 #89

    Mine too, they must have been having a UK session!  That's 2 stickers on my screen now, this and the Umwelt.  Can't wait for Italy, Spain etc to introduce a similar schememoney-mouth

  • olden
    olden Forum Participant Posts: 38
    edited April 2017 #90

    We are also under 3.5 tonnes and have received a number 2 - so hopefully safety in numbers

  • Unknown
    Unknown Forum Participant
    edited April 2017 #91
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