ADAC
Comments
-
No David, I tried to change some details on my profile, and Anglesey seems to have stuck, so I've left it there!
We have an annual 'holiday insurance' policy with Staysure and it isn't a bad price at all, so added to ADAC is about half the Red Pennant price in total for trips up to ninety days, so we make sure we go backwards and forwards a bit in between! I have no doubt it will rise substantially in a couple of years, when my David is 70.
0 -
There are many criticise ADAC without knowing the facts of their cover. They do cover the caravan if not attached to car, we have used it,
Hi Dianne,a year ago I asked, on CT, if ADAC would recover a caravan not actually connected to the car. You said "I know people that have done this" but, as I discovered at the time, this is not what the ADAC information says.
I belive that you, and or others, may have been able to achieve this but preferred to go with an organisation that confimed, both verbally and in writing, that the caravan would be recovered even if not attached to the car which for me is usually around 22 out of a 28 day holiday.
0 -
Text from ADAC brochure.
2. Which vehicle is covered?
The motor vehicle driven by you – as an ADAC member holding a valid driver’s licence – at the time of the incident, if immobilised in Germany following a breakdown or accident on a public road or in a public or private parking lot or garage which is directly accessible from a public road and if the site of the incident is accessible with the locally available assistance vehicles. The cover extends to motor vehicles not requiring registration.It includes the attached trailer with no more than one axle.
As I pointed out at the time I asked the question I was guilty of assuming for many years that the caravan was 'covered' but when the provider states the caravan must be attached, other members state they have had problems, very expensive ones, and cover is available that provides 'better' cover for less than ADAC then I do not see this as criticising ADAC but providing an alternative option for members.
0 -
From the 2016 Red Pennant brochure the cost of 66 day for Standard Personal and Breakdown cover is £240. The £385 figure is for plus cover. I have only ever purchased the standard cover and looking through the additional benefits of the plus cover I am not convinced it is worth the extra, at least for me. Because of the way that Red Pennant has a more generous attitude to medical conditions and age as a result trying to combine ADAC and Medical Insurance separately would be no financial benefit in my personal circumstances.
David
1 -
By stating the sentence below is very misleading as ADAC do Cover Twin Axle Caravans and Trailers.
It includes the attached trailer with no more than one axle is only half the story.
In the ADAC hand book in English it says.
The trailer may have no more than one axle. Axles with a distance of less than 1 metre apart are considered as an Axle. So twin Axle Caravans are covered.
Motorhomes are covered up to 3.20mts inc. cargo in Height, and up to 7.5 tonnes maximum weight.
DianneT
0 -
Hi Diane, as you are fully aware the point of my post was to show that ADAC state that they will recover the van if attached so, if it is not attached there is no certainty that they will.
I simply copied the appropriate section of the ADAC brochure to the point that the issue of the van being attached was mentioned.
It seems that you are intent on portraying ADAC in a positive light however,so far as I can see based in the info in their own publicity material and the stated expieriences of posters on this forum ADAC will NOT recover a van that is not attached to the towing vehicle.
It would help if you could post, as I asked you to last year, the confirmation that ADAC will recover a van that is not attached as I am sure this would assist members considering ADAC as a provider.
3 -
Three days ago anothersunrise asked for info on joining ADAC for which others and I gave the info we have and experience of the service, contact details etc.,
Why this topic of not covering a caravan not attached to the car was brought up I do not know. Really there is not much that can happen to a caravan parked on a Camp Site that anyone would need to call out a Breakdown Organisation. It would always be connected to the car when travelling or parked on a road. If the caravan was damaged on site or on the road your Insures would be the people to contact, not Breakdown organisation.
We have called out ADAC to the caravan parked at home, not attached to the car, as a brake had seized. Another caravanner posted on my website his experience as below.
I used ADAC in Spain when I had a puncture on the Caravan, they were excellent and very quick, the van was on site too and not connected to the car. Apparently some people would have you believe only RP cover this scenario, simply not true. .
ADAC was called as I could not loosen the bolts on the wheel to remove it and take to the Garage for repair.
It is really up to the person who is contemplating joining an Organisation of choice to contact them and ask if something they would like is not written into the paperwork as you allanandjean did of RP and Safeguard. No organisation can write every thing into what is covered. It would take a book.
This is the last I am saying on the matter of caravan being attached to car. But if anyone would like info on ADAC I will be pleased to help as folks did when I asked the question 11 years ago.
DianneT
0 -
Thank you Dianne for your excellent contributions to this discussion which, like you, I think should now finish. I will be joining ADAC in a couple of weeks. I hope we meet someday as I have found your blog very useful. We are off to Croatia via Germany and Austria in June and hoping the German pentecost holiday (first 2 weeks in June) does not mean that the site are full!
0 -
comeyras likewise would be nice to meet up, We are departing to Germany and Austria mid April Tunnel all booked and back mid June, I will be posting on my Website daily when away so it may be our paths will cross. Have you been that way before? If not can give you the route to Croatia with Campsites we use en route. 90% of them take the ACSI Camping Card. We have never had a problem with the German/Austrian Holidays but they do have many. I always email/phone 3 days a head to make sure there is room and they will always keep a pitch for you.
I use site https://www.timeanddate.com/holidays/germany/2017 Same site you can use for all Countries you need. Reminds me I must update the website to this year.
If you have any problems with ADAC Membership sign on just contact me. at dvphillips14@hotmail.com
DianneT
0 -
Hi Dianne, I posted a response following other posters mentioning other providers and some problems that had been experienced.
As you say it is for each to make their choices but surely the aim of the forum is to pass on information that may assist with those choices?
So to be absolutely clear the issue of the car and caravan not being attached arises when the car breaks down, needs to be repatriated and the van is still on the site-it is nothing to do with a problem with the caravan while it is detached.
In a typical 28 days holiday the van will only be 'attached' for 6 days and one member was refused recovery of his van when it was along side the broken down car.
I asked you last year, and this evening,if you could confirm that in this scenario ADAC would recover the caravan? I went with a provider that confirmed in writing that this was the case but also noted other members expieriences, where they had been left with a difficult and expensive problem, when their assumptions-and as I have said I was guilty of this-left them with a sited van and no recovery being provided.
0 -
Let's face it, different breakdown/ recovery Insurances do different things.
Some take a sick car to a garage and you wait for the repair, some take you on to your destination, and some even bring you back home again as well. Some give you a small hire car for just a few days, some for the duration of your booked holiday, some give you a hire car for just the country you are in, but you can't come back cross channel with it. Some even try to source a hire car with a tow bar. And then all the ifs and buts with caravans which Allan and Jean have investigated. And as for getting dogs back to the UK after an accident or illness or a major breakdown....well there's another minefield.
The variations are endless. Dianne is well known for her recommendations of ADAC, but it isn't the answer for everybody or for all eventualities.
2 -
I do not know of any eventuality that isn't covered. I speak of experiences we have had and if it suits over 18 million Members there cannot be much wrong with it.
Certainly I know they cover repatriarion for three dogs as I enquired for a would be Member some years back. Sometime back a caravan was left on a site in the U.K. Because Mayday would not recover it. The member posted on here but with the new Forum it is impossible to trace it.
I doubt if any Organisation covers for some of the eventualities that some folks expect which are likely to never happen. There is always risks when travelling abroad.
DianneT
0 -
Hi Diane, you say that you don't know of any eventuality that is not covered then say that you doubt if any organisation covers some eventualities that folks expect but are 'never likely to happen'.
You mention repatriation for three dogs and a van left in a site in the U.K. but despite me asking twice, and now for a third time, you are either unable or unwilling to confirm if ADAC will recover a van that is not attached to the tow car.
I am only asking you as, despite ADAC lliterature stating that they will only recover an attached caravan and posters on CT stating that they have been refused recovery of an unattached caravan, you have repeatedly implied that ADAC would recover a caravan that was not attached to a tow car.
I do accept that there will be circumstances that despite all efforts can catch us out and they do not need to be that unusual-you are staying say in Austria and visit Switzerland and suffer a problem that requires the vehicle to be repatriated, minus the van that is in another country.
However the situation that concerned me is the norm for almost all of us when going abroad and after unhitching the van.
It is perfectly feasible that our two viewpoints are coloured by our experiences and if you have had many years of good service from ADAC and are happy with them then that is great but from my viewpoint of starting from scratch last year and based on ADAC supplied information they were inferior to other providers who stated in writing tha they would recover an unattached van.
1 -
I have read through the original (German) wording of their terms and conditions and nowhere does it say that the caravan is only covered if attached to the towing vehicle. I would assume that in cases of dispute the German text would be the definitive one anyway. All it says is that for the trailer to covered it must be, quote 'mitgeführt'. Translated, that means that the trailer must accompany the towing vehicle, but not specifically that it needs to be attached to it. In other words, if you were going somewhere solo and the caravan did not accompany the towcar on the trip then the caravan would not be covered. I presume that this would be the case, for example, if the caravan is standing on a campsite while one is using the towcar for shopping, although it is unlikely that anyone would call out the ADAC for a breakdown incident with the caravan when the towcar and caravan were not in close proximity of one another. However, if car and caravan were both standing on the same pitch, but not attached, the caravan would be covered.
Perhaps Dianne might like to confirm, but that is my interpretation of the terms and conditions.
1 -
For those wishing to join ADACand those who have doubted ADAC's excellent service I have today received a reply back from ADAC Head Office regarding Repatriation of the Caravan when it is "on site", not attached to the Car when it has broken down "off site" and has to be repatriated to a Garage for Repair or back to Home in the UK.
Unfortunately there is no way to Copy and Paste on here so I will have to re-type the email.
The ADAC plus membership protects vehicle which by its type of construction and equipment for the transport of persons not more than 9 seats (including the space for the driver) and have
Total width 2.55 m Total length of 10 m. Total height of 3, 00 m Gross vehicle weight of 3.5 tonnes is not exceeded.
The same applies for the accompanying trailer or caravan, including cargo. The trailer may not have more than one Axle. Axle with a distance of less than 1 m away from each other are considered as an Axle.
If the towing vehicle because of breakdown or an accident is no longer ready to ride you will then receive the Plus service for the towing vehicle. If the trailer or caravan is no longer ready to ride, you will receive the Plus services for the trailer or caravan.. .
Of course we are in the organisation of a vehicle return transport for the intact caravan assistance can arrange for shipping spare parts and reimburse your travel costs, for example in the form of a rental vehicle with trailer coupling.
Vielen danke fur ihre Nachricht
Die ADAC Plus-Mitgliedschraft schutzt Fahrzeuge, die nach Bauart und Einrichtung zur Beforderung.
I hope this clears the matter up once and for all.
DianneT
0 -
The same applies for the accompanying trailer or caravan
So, the caravan is not covered unless it is accompanied, their words, by the car?
0 -
No that is not right. They will repatriate the caravan if on a Site miles away from the Car when it breaks down and needs repair or repatriation.
I asked clarification on this.
In English does this say that if my Car broke down in say Regensburg and ADAC say they will transport it back to my home in England will they also pick my Caravan up from a Campsite, some miles away, and transport it to the UK with the Car.
The Answer was Yes.
DianneT
0 -
Diane, your post at 1617 seems to have been edited since my post at 1627.
As I have been at pains to point out if you are happy with ADAC that's great.
If I fall into the doubters camp maybe it's because the English language ADAC brochure says that the 'attached' trailer is covered, posters on CT have specifically stated that they have been refused recovery of a caravan not attached to a car and your text does state definitively that this is not the case but fevers to 'accompanying caravans' and caravans 'not fit to ride'
0 -
Didn't Lutz in his post of 19 February teach us all the word "mitgefuhrt"?
0 -
Point us to the Posters on here that have said they have been refused recovery of a caravan not attached to the car.
My question to ADAC was clear enough and the answer was Yes. they do.
You have no intention of joining ADAC so why are you so bothered? There are more than 18 million Members of ADAC and that are satisfied a great number with Caravan sand a very large number of Brit Members amongst them.
You asked me to confirm this for folks on this Forum in a post a couple of weeks ago which I have duly done and you still disagree. End of subject for me.
DianneT
0 -
Diane, so far as I can see nothing has changed. I was considering ADAC but made my own enquiries and found,based on an ADAC publication, that they covered a caravan if attached. I then found two providers that would cover the circumstances and went with one of those.
As I said before once I had providers that would meet my criteria why would I look any further at one that would suggested it would not.
This is what my posts said but you seem determined to not only question the fact that others have posted similar doubts, based on their expieriences, but also to continue this thread till I somehow accept your view.
Again if you are happy with ADAC I am happy for you but it seems you can't accept that it's just different opinions and not right and wrong.
1
