O.K.----What is the arrival time?

245

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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited January 2017 #32

    The arrivals rule is as the majority seem to understand ,is the same across most of the the leisure industry,to allow areas that have been used to be,if needed, serviced,before the next customer,and a standard arrival time will advise  the sensible of this,but as is life a minority do not,or cannot,understand,

    As for a departure time that is also,mostly standard across the leisure industry ,but is more flexible as allowed in the "house" rules if space permits

    winkcool

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited January 2017 #33

    The arrivals rule is as the majority seem to understand ,is the same across most of the the leisure industry,to allow areas that have been used to be,if needed, serviced,before the next customer,and a standard arrival time will advise  the sensible of this,but as is life a minority do not,or cannot,understand,

    As for a departure time that is also,mostly standard across the leisure industry ,but is more flexible as allowed in the "house" rules if space permits

    winkcool

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited January 2017 #34

    The arrivals rule is as the majority seem to understand ,is the same across most of the the leisure industry,to allow areas that have been used to be,if needed, serviced,before the next customer,and a standard arrival time will advise  the sensible of this,but as is life a minority do not,or cannot,understand,

    As for a departure times that is also,mostly standard across the leisure industry ,but is more flexible as allowed in the "house" rules if space permits

    winkcool

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited January 2017 #35

    The arrivals rule is as the majority seem to understand , the same across most of the the leisure industry,to allow areas that have been used to be,if needed, serviced,before the next customer,and a standard arrival time will advise  the sensible of this,but as is life a minority do not,or cannot,understand,

    As for a departure time that is also,mostly standard across the leisure industry ,but is more flexible as allowed in the "house" rules if space permits

    winkcool

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited January 2017 #36

    Are you trying for the record JVB😉

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited January 2017 #38

    well written.

    And as you say these are the rules as they currently stand. You may not agree with them, but when joining or re-joining the club, you agree to abide by them.

    Also if you don't agree with them why be a member?

  • PhilHeller
    PhilHeller Forum Participant Posts: 267
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    edited January 2017 #39

    Have on occasion arrived up to 30 minutes early at sites, mainly due to traffic being a lot lighter than expected. With it being difficult to find places to park up when towing I have trended to carry on and then check with the wardens (if they are not busy cleaning, getting pitches ready etc, etc) that it is o.k. to park up. I have never asked to be allowed on early but have been processed and checked in a couple of times, but have never been asked to go away and come back later (maybe something to do with being polite and asking with a smile).

    Classic was arriving 10 minutes early at Wirral last year to find 1 of the drivers of the 3 motor homes already queuing having a melt down as they were not being let on early. The wardens arrived back from whatever they had been doing and shouted across to us all 'sorry for keeping you waiting' and this guy turns round and says 'no problem we didn't mind waiting'😂

  • PhilHeller
    PhilHeller Forum Participant Posts: 267
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    edited January 2017 #40

    Don't know why that posted 4 times and when I delete it says content removed by moderator - will have to see if it is on the snagging list😂

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited January 2017 #41

    I don't arrive up to 30 mins early as I have the site post code in my Sat Nav that updates as I drive. If I am likely to arrive at 11.30 I will know that by well in advance giving me time to find somewhere to wait up.

  • TProud
    TProud Forum Participant Posts: 5
    edited January 2017 #42

    The club asks members to arrive after 12pm but then asks wardens to be flexible and let early arrivals on site if there is room

    The club needs to jump one way or the other. 

  • TProud
    TProud Forum Participant Posts: 5
    edited January 2017 #44

    I disagree K. The club has recognised that late stays can be accommodated without inconveniencing anyone and so give wardens the discretion to allow late stays on those occasions. 

  • TProud
    TProud Forum Participant Posts: 5
    edited January 2017 #45

    I disagree K. The club has recognised that late stays can be accommodated without inconveniencing anyone and so give wardens the discretion to allow late stays on those occasions. 

  • fatbelly
    fatbelly Forum Participant Posts: 438
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    edited January 2017 #46

    As a newcomer to the Club, I believe we should all adhere to the rules set out. If arrival is 12am then I wont drive before 12am. if by chance I do because of good traffic then I'll wait until 12am before I enter reception.

    I'd be miffed however if I did this and people who arrive after me  were being allowed in "early". I suppose its a question of being flexible and always aim to arrive at the correct time and if I'm early then see what local policy is. 

  • TProud
    TProud Forum Participant Posts: 5
    edited January 2017 #47

    Unfortunately FB you may well find others being let in as that is what wardens have been asked to do. 

  • flatcoat
    flatcoat Forum Participant Posts: 1,571
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    edited January 2017 #48

    I have a degree of sympathy with the OP and I always carefully check the arrival instructions specific to the site in case there is a restricted/narrow access. We have only once arrived early, at Grassington which has a tight bend at the site entrance and was happy to wait. Perhaps introducing pre booking option of specific pitches is a part answer so those who are travelling long distances or delayed with traffic are not disadvantaged? I know there are also valid arguments against this however Even if there was a premium to pay for the privelige I would happily do it. However one thing is certain, I am not holding my breath for any form of response or answer from the CC anytime soon.....

  • flatcoat
    flatcoat Forum Participant Posts: 1,571
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    edited January 2017 #49

    I have a degree of sympathy with the OP and I always carefully check the arrival instructions specific to the site in case there is a restricted/narrow access. We have only once arrived early, at Grassington which has a tight bend at the site entrance and was happy to wait. Perhaps introducing pre booking option of specific pitches is a part answer so those who are travelling long distances or delayed with traffic are not disadvantaged? I know there are also valid arguments against this however Even if there was a premium to pay for the privelige I would happily do it. However one thing is certain, I am not holding my breath for any form of response or answer from the CC anytime soon.....

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited January 2017 #50

    the issue with a few sites is that there is nowhere to 'wait before entering reception' other than on route somewhere or out in the main  road...

  • Helen Aaron
    Helen Aaron Forum Participant Posts: 98
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    edited January 2017 #52

    Hi all

    Thanks for discussing and just to confirm a couple of Club changes since we launched our revised website.

    Our system always gave the option 12.00-14.00 as earliest arrival time but for those sites with a 1pm arrival time this bracket has now been changed to 13.00-15.00. Hopefully this will stop confusion on those sites from now on.

    A very small handful of sites allow arrivals in before 12 noon. White Water Park was one of those sites with an advertised arrival time of 10am (as per 2015/16 SIte Directory) which may be the reason you saw 11am arrivals Bernnard. To comply with other sites this has now been changed to 12 noon, again hopefully eradicating confusion.

    Our sites, their approach roads, the wardens that run them (and our Members) are all different - hence different "rules". We are trying to relax our rules somewhat but some are there for the benefit of all and we'd hope people have the consideration to abide by them.

    Regards

    Helen

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited January 2017 #53

    Thanks Helen---- A very concise and informative post. 

    Cheers....................K

  • TProud
    TProud Forum Participant Posts: 5
    edited January 2017 #54

    Quote Helen Aaron 'Our sites, their approach roads, the wardens that run them (and our Members) are all different - hence different "rules". We are trying to relax our rules somewhat but some are there for the benefit of all and we'd hope people have the consideration to abide by them.'

     

    Very difficult to abide by something that is so fluid!

  • BernardinTring
    BernardinTring Forum Participant Posts: 52
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    edited January 2017 #55

    Three to four years ago, 1.00pm arrival time crept in at Knaresborough. For years previous the usual 12.00 hrs applied and nothing had changed; strange to say the least!. Sent packing round site and off if you transgressed. One pair of Warden site only.

    Now Knaresborough is being refurbished and will be staffed as a two Warden site when reopens in August. As this refurb also includes provision for separate 'In' and 'Out' roads question to staffer Helen Aaron is, will this 1.00pm hours be rescinded to fit in with the majority of sites. Thus reducing not only stress levels but also the chaotic situation this arrival time produced. If not why not; what benefit and to whom if continued with.

    Bernard in Tring

  • BernardinTring
    BernardinTring Forum Participant Posts: 52
    First Comment
    edited January 2017 #56

    Three to four years ago, 1.00pm arrival time crept in at Knaresborough. For years previous the usual 12.00 hrs applied and nothing had changed; strange to say the least!. Sent packing round site and off if you transgressed. One pair of Warden site only.

    Now Knaresborough is being refurbished and will be staffed as a two Warden site when reopens in August. As this refurb also includes provision for separate 'In' and 'Out' roads question to staffer Helen Aaron is, will this 1.00pm hours be rescinded to fit in with the majority of sites. Thus reducing not only stress levels but also the chaotic situation this arrival time produced. If not why not; what benefit and to whom if continued with.

    Bernard in Tring

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited January 2017 #57

    It's a very good point that you make, Bernard.

    I hope the answer is that it will be reversed, common sense will prevail and the nonsense of 1pm arrivals will be consigned to history.

    On all sites.

  • Helen Aaron
    Helen Aaron Forum Participant Posts: 98
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    edited January 2017 #58

    Hi Bernard in Tring

    Happy to report that yes, Knaresborough when it reopens will be back to a 12.00 noon arrival time.

    Hope this helps with stress levels and we'll look forward to seeing you up there in August onwards.

    Kindest regards

    Helen

  • BernardinTring
    BernardinTring Forum Participant Posts: 52
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    edited January 2017 #59

    Ms Aaron,

    You are a undoubtedly a Star.

    Any chance of reverting River Breamish to the 12 O'clock 'kick-off'!!!!!!! Sorry just being greedy as another 'odd' site on my itinerary.

    Seriously I am very appreciative for the content and the promptness of the response.

    Have a booking for September.

    Bernard in Tring

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited January 2017 #60

    Great reply, Helen!

    I hope the same will apply to other sites where access isn't a problem.

    Berwick and Longleat are two that spring to mind.

  • moulesy
    moulesy Forum Participant Posts: 9,403 ✭✭✭
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    edited January 2017 #61

     Hopefully heralding an even more flexible arrival (and departure) policy at sites with no access problems such as Moreton in Marsh, Broadway, Putts Corner to name 3. Any time between say 10am and 8pm. Sure to save that mad 12 o'clock rush!