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  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #62

    I contacted the CC via their Facebook page yesterday and received the reply that the IT department are working hard on it and they hope to have it resolved by November.
    Undecided

    So....SHORTLY means THREE MONTHS, glad we got that one sorted....Yell

  • milliehull
    milliehull Forum Participant Posts: 4,754 ✭✭✭
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    edited September 2016 #63

    I contacted the CC via their Facebook page yesterday and received the reply that the IT department are working hard on it and they hope to have it resolved by November.
    Undecided

    Millie

    When I look at the Club's Facebook Page I can't see any posts other than those started by the Club. How do you view topics started by the public?

    David

     

    Write your comments here...

    David. I sent a personal message via faebook messaging.  I didn't really want to complain so that the general public could see it.

  • milliehull
    milliehull Forum Participant Posts: 4,754 ✭✭✭
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    edited September 2016 #64

    I have just received 2 emails to alert me to a discussion that I am following!! Has anyone else?

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited September 2016 #65

    Same here, looks like November has come early. What's next, the reliability survey being published.

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited September 2016 #66

    I'm being bombarded. In the past 3 hours all the past topics I asked to follow are flooding in now. Help!

    Looks the the IT dept have fixed the problem

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited September 2016 #67

    Same here And the point is they are not posts that i recognise even

  • JCB4X4
    JCB4X4 Forum Participant Posts: 466
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    edited September 2016 #68

    Just come in and logged-on to E-mails to find 11 Club together – you have updates messages, I now expect to inundated with these messages because of the length of time this service has been unavailable. Still at least it’s back so thank to our hard working IT staff. Happy

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #69

    Thank you to the IT Dept for rectifying the problem....Cool

  • Vicmallows
    Vicmallows Forum Participant Posts: 580
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    edited September 2016 #70

    Wondered why I just received a notification relating to early August.  All is now clear.

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited September 2016 #71

    Thank you to the IT Dept for rectifying the problem....Cool

    Brian

    Not sure they have, After my post above there have been 4 further replies. I have received no notification about them.

    The plot thickens. When I now presss reply I should get the appropriate email notification to this post

  • twitch
    twitch Forum Participant Posts: 52
    edited September 2016 #72

    I've just had my first email notification in weeks and it was to tell me that "email notification (1) has been updated. 

    NO it hasn't, because that was closed down weeks ago.

    I haven't had any notifications for discussions where there should have been.

  • twitch
    twitch Forum Participant Posts: 52
    edited September 2016 #73

    Correction A raft of them have just arrived. Well at least it's sorted at last. 

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #74

    Thank you to the IT Dept for rectifying the problem....Cool

    Brian

    Not sure they have, After my post above there have been 4 further replies. I have received no notification about them.

    The plot thickens. When I now presss reply I should get the appropriate email notification to this post

    Think you're right harry, all I've been getting is notification of all the threads that I have been following. No notification of any new posts on them, which I know have been posted, as I've been following them manualy so to speak....Yell

    Not quite back to square one, but not much further forward I fear....UndecidedCool

  • Malcolm Mehta
    Malcolm Mehta Forum Participant Posts: 5,660
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    edited September 2016 #75

    I'm getting plenty of emails now. Glad to see that the problem has been fixed.

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited September 2016 #76

    Not totally fixed I fear. A new notification took 4 hours to appear. So perhaps it is work in progress rather than a fix.

  • Unknown
    Unknown Forum Participant
    edited September 2016 #77
    The user and all related content has been Deleted User
  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited September 2016 #78

    Earlier in this thread I forecast being swamped with reminders when the problem was fixed; I was right. I'm in Germany at present with limited access but my phone has just been inundated Frown.

    DD, tip for you Mucker. . . .I've devised a cunning plan I'm willing to share. . . .Use the delete key, it works a treat. No need to thank me it's my pleasureLaughing

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited September 2016 #79

    Earlier in this thread I forecast being swamped with reminders when the problem was fixed; I was right. I'm in Germany at present with limited access but my phone has just been inundated Frown.

    ..Can you not delete mutiples on your phoneWink

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,858 ✭✭✭
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    edited September 2016 #80

    To me it is the complete folly of having notifications in the first place. How people can't keep track of what they post on here by just by running through the various sections I don't know. Several people who have mentioned the lack of notifications appear not to be frequent posters and all they have to do is look at the list of "My Posts" to the right of the posting pane to see their last five posts. I would have thought it a fairly simple procedure to just click on those five items to check for any new posts? I suppose we all have our own way of doing things but the last thing I want is an inbox full of e-mails which I then have to delete.

    David

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited September 2016 #81

    I clicked to follow the A1 North post as I'm heading that way on Aug bank holiday. There have been 3 posts today and I haven't received one email alert

    David It's not always convenient to have a computer infront of your to look for answers. In my post above it was easier for me to hear the sound of an incoming mail to alert me to something I  wished to an eye on when I wasn't beside the computer.

    If the facility is there for members to use if they so wish then that is their choice so to say it's folly is wrong.

    Can I remind you also that this was reported by you some 7 weeks ago and it hasn't been put right yet. Maybe as you alerted HQ you could ask why as 7 weeks seems a long long time.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,858 ✭✭✭
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    edited September 2016 #82

    Harry

    When you have an alert on your phone (I assume?) do you immediately open CT on your phone to see what has been said or do you wait until you have access to your computer?

    As to asking why it has taken so long that has already been answered by the Media Department. They are concentrating their efforts of the new software, which from the sound of it is bigger than just CT. Solving existing problems has to be done when they
    have an opportunity within their current upgrade work and it is clear to me where the priority rests. Whether we like it or not it seems that sorting out minor problems on the current forum comes off second best to the work on the new platform or at least
    that is my interuptation of what has been said. If they have a moment they will try and fix as they have done in this case.

    David

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited September 2016 #83

    Harry

    When you have an alert on your phone (I assume?) do you immediately open CT on your phone to see what has been said or do you wait until you have access to your computer?

     If they have a mom#ent they will try and fix as they have done in this case.

    David

    David

    Maybe not immediately but as I said in my post the alert gives me the chance to read something when I am not in front of the computer. 

    From the replies on here it is now apparent it hasn't been fixed. For instance I wasn't alerted to your reply just now.

    If the facility doesn't work then shut it down until it does. 

  • twitch
    twitch Forum Participant Posts: 52
    edited September 2016 #84

    Well I for one am now content to wait for the roll out of the new software. 

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #85

    Perhaps in the meantime twitch you can post on lots of threads....... That way you will become one of the more frequent posters and learn how to fully use this broken forumYell

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #86

    Wow...Surprised.....I've just got an email notification of my last post...Innocent

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #87

    WowSurprised......It's happened again.....SurprisedSmile

    Maybe it is fixed after all......SmileCool