Following a discussion

JCB4X4
JCB4X4 Forum Participant Posts: 466
100 Comments
edited August 2016 in How to use Club Together #1

I now no longer seem to be getting E-mails informing me of latest the posts that are being made on discussions that I ticked to follow.

Is anyone else having this problem?

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Comments

  • JCB4X4
    JCB4X4 Forum Participant Posts: 466
    100 Comments
    edited August 2016 #2

    So!!! only me then?

     

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,030 ✭✭✭
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    edited August 2016 #3

    Are you sure you have clicked on the "follow this discussion" tab at the top of each thread you want to follow? You have to be logged in to do this! 

    Also, if a thread is closed, not sure if this still works, so best check thread is still open. If it is a lively discussion, you will get pings every few minutes! So much so, that I never press "follow"!Laughing

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited August 2016 #4

    Do you know whether there are new posts in the discussion you are interested in? I think there may have been a problem recently with this function but I thought it had been resolved. Could you try a different discussion to see if that works so we can narrow
    it down?

    David

  • JCB4X4
    JCB4X4 Forum Participant Posts: 466
    100 Comments
    edited August 2016 #5

    Thank you for your interest and desire to help, it is appreciated.

    The ‘Follow this Discussion’ tab is set on more than one discussion and was working OK until today.

    None of the discussions are marked closed.

    Yes!  new posts have been made in these discussions including this particular one and that is definitely set to ‘Follow this discussion’ but I have had to trawl to see your further posts.

    I have already tried different discussions that have also had further posts added, but to no avail.

    If it’s a Forum glitch then I am sure it will be sorted but it’s odd that others don’t seem to be having this problem.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited August 2016 #6

    Thanks for getting back on this. I have alerted admin to see if there is a broader problem. I tend not to use the option myself so no personal experience.

    David

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited August 2016 #7

    Thank you for your interest and desire to help, it is appreciated.

    The ‘Follow this Discussion’ tab is set on more than one discussion and was working OK until today.

    None of the discussions are marked closed.

    Yes!  new posts have been made in these discussions including this particular one and that is definitely set to ‘Follow this discussion’ but I have had to trawl to see your further posts.

    I have already tried different discussions that have also had further posts added, but to no avail.

    If it’s a Forum glitch then I am sure it will be sorted but it’s odd that others don’t seem to be having this problem.

    I don't use this feature and suspect some others on CT don't either.  I did at first, but found I was getting so many emails, I couldn't see the wood for the trees so to speak.  So I stopped using it; I just have a look at posts which I've contributed to and any new ones which interest me; if you log on again all threads will show, in red, how many new posts in a particular thread have been posted since your previous log on.  I find that a useful feature to see if there are any new posts in a thread I'm interested in.

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
    1000 Comments
    edited August 2016 #8

    JCB, I used it on this thread O/night to check it, there have been 3posts since I looked in yesterday, I got no alerts at all. From my point of view-it ain't working for me. PS-I have used it in the past to good effect so I know it's worked at some point.

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
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    edited August 2016 #9

    Hi guys,

    I'll forward this to our IT dept today to see if there is a wider problem here.

    Thanks

  • JCB4X4
    JCB4X4 Forum Participant Posts: 466
    100 Comments
    edited August 2016 #10

    Many thanks to all for your input. We are off in the caravan for the next couple of weeks so maybe things will be back to nornal on our return.

    Cheers!!!

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited August 2016 #11

    I have had this problem too. Still use it but another way you can use if you have replied to a post is look at "My Posts" in the far right hand column. You can then look back at your previous posts.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited August 2016 #12

    Harry

    I agree "My Posts" is an easy alternative to following a discussion. I wonder if some prefer not to log on to the forum to see what is going on but only come on here once they know someone has made a reply to one of their posts?

    David

  • Unknown
    Unknown Forum Participant
    edited August 2016 #13
    The user and all related content has been Deleted User
  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited August 2016 #14

    Just tried using the facility again after a trip and found it is not working for me either.  

    I see Rochelle reported it four days ago so if CC Ltd IT are working at what seems to be their normal speed perhaps we should not expect to see a fix any time this year. 

    DD, 1st quarter of 2017 apparentlyInnocent

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited August 2016 #15

    Only a year late then.

  • Unknown
    Unknown Forum Participant
    edited August 2016 #16
    The user and all related content has been Deleted User
  • Unknown
    Unknown Forum Participant
    edited August 2016 #17
    The user and all related content has been Deleted User
  • harryb
    harryb Forum Participant Posts: 1,536
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    edited August 2016 #18

    I clicked to follow the A1 North post as I'm heading that way on Aug bank holiday. There have been 3 posts today and I haven't received one email alert

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited August 2016 #19

    Still not working as far as I can see, I started a new thread just now and clicked to follow......... Nothing!!!!Yell Even though there are replies.
    So the IT Dept  ignore us againYell.....Perhaps they hope we will all go to FaceacheFrown

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited August 2016 #20

    <<<<So the IT Dept  ignore us again>>>>



    And again.....And again....And...................I give upYell

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited August 2016 #21

    Rest assured you’re not being ignored! Our IT team are working to resolve the problem; I have asked for an update and should come back to you shortly.

    Thanks

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited August 2016 #22

    Thanks Rochelle. Hopefully they can do something shortly. It is taking rather a while.

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited August 2016 #23

    How long is shortly Rochelle?......Undecided

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited August 2016 #24

    I clicked to follow the A1 North post as I'm heading that way on Aug bank holiday. There have been 3 posts today and I haven't received one email alert

    Further to that, I have replied to the post "Cycles on site" and clicked the follow button. There have been well over 100 replies since and I haven't had one notification (perhaps just as well). So the problem is still with us

  • twitch
    twitch Forum Participant Posts: 52
    edited August 2016 #25

    Not sure about "Wider problem RochelleCC but it's certainly turning into a longer problem than I expected. Are they any nearer to a solution or are all the IT bods away enjoying the sun?

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited August 2016 #26

    This post has now been running for 3 weeks

    A similar post has been closed and diverted here. That post was started in Feb 2012 and was to do with the same problem.

    Just wondering how long HQ require to fix  problem.

    Over to you Rochelle  

  • briantimber
    briantimber Forum Participant Posts: 1,653
    1000 Comments
    edited September 2016 #27

    <<<<So the IT Dept  ignore us again>>>>



    And again.....And again....And...................I give upYell

    Still waiting  Rochelle......

    It will be Christmas SHORTLY!!!.....Yell

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited September 2016 #28

    Brian

    I do  find it very disappointing when a request in a post that asks for a reply from HQ appears to be ignored.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited September 2016 #29

    Have you been on FaceAche and mentioned it there, as that is the latest Toy that is in vogueUndecided

  • Malcolm Mehta
    Malcolm Mehta Forum Participant Posts: 5,660
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    edited September 2016 #30

    I'm still not receiving email updates either.

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited September 2016 #31

    Brian

    I do  find it very disappointing when a request in a post that asks for a reply from HQ appears to be ignored.

    Yes harry, I find it disappointing as well.......I also consider it downright Ignorance....Yell

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