So, what happened this time?

2456

Comments

  • Malcolm Mehta
    Malcolm Mehta Forum Participant Posts: 5,660
    1000 Comments
    edited May 2016 #32

    Oh look - did we get onto the next page without a BPSurprised.  I am still not getting email updates for the discussions that I am following. 
    Is anyone else having that problem?

    Write your comments here...Yes, me!

  • catherinef
    catherinef Forum Participant Posts: 647
    edited May 2016 #33

    I'm still a tugger ATM so a MH forum might not be appropriate just yet.

    There's always the C&CC forumSurprised

    Write your comments here...I've just joined them, must take a look.

  • IanH
    IanH Forum Participant Posts: 4,708
    1000 Comments
    edited May 2016 #34

    Your email in box must be absolutely bulging, if you ask for notifications of replies to your posts, Malcolm!

  • Rubytuesday
    Rubytuesday Forum Participant Posts: 952
    edited May 2016 #35

    Or we could just post elsewhere ,Motorhome fun is great ,CT at the moment seems full of moans and a bit boringSurprised 

    Write your comments here...Boring yes ,Sad not any interesting topics
    Sadyes , not so much fun definatly
    Sad moaners NO just a little knit picking maybe, Undecided with
    so many restrictions now, on topics for discussion here on club together expectedly the forum has become very mundane Sad 

    I think most of us still posting are hoping maybe for change !!  But alas I think not general chat is fast becoming no more Sad all the other
    threads yes I believe they will keep going there's always someone new to caravaning who need help and information and I'm sure they will always get it, problems accure in all businesses wether it's by human or machine

    yes we sulk Wink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited May 2016 #36

    So what happened last night? The reliability of this site is getting worse and worse!

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited May 2016 #37

    So, do we just get another "Sorry" and thats it ?????

    the site is an embarressment, to a new members looking at joining they must think it's a joke..........................................

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited May 2016 #38

    No HD, probably another "A-OK"Surprised 

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited May 2016 #39

    I'm sure the IT staff are working hard to eliminate those intermittant faults. It will be frustrating for them. They will be under much pressure from top management. It will take time but I'm sure they will succeed.

    K Smile

     

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited May 2016 #40

    Morning everyone, Happy 

    Sorry about that, everything should be a-ok and working now!

    An explanation would have been nice. I've lost count how many times these crashes happen.

    So guys/gals remember, "should be a-ok" until the next time and the next time and the time after that. Sad

    Come on CC get it right.

  • Hakinbush
    Hakinbush Forum Participant Posts: 286
    edited May 2016 #41

    When you say "top mangment" is that the wally who ripped the back of his van off doing a bit of off roading through some woods, mmmm

  • JohnathonWaples
    JohnathonWaples Forum Participant Posts: 30
    edited May 2016 #42

    Hi everyone, there was an IT fault last night which caused the CT site to go down momentarily. This should all be back up and working this morning, apologies for any inconvenience caused. 

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited May 2016 #43

    Hi everyone, there was an IT fault last night which caused the CT site to go down momentarily. This should all be back up and working this morning, apologies for any inconvenience caused. 

    But why are we getting more and more of these faults? It would be nice to know what is happening. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited May 2016 #44

    JW, I'm sure we all appreciate it's things happening beyond your control and that you're stuck in the middle but we're a bit fed up hearing the same stock phrases only for the site to go down again a few hours later. It would be nice if an IT person posted a proper explanation. There is a school of thought that says the existing not fit for purpose forum night just as well be shut down and relaunched later with the new software which we trust will be more reliable. 

    Incidentally, the site didn't go down momentarily but was on and off all evening at around 30 minute intervals until it packed up altogether overnight.

    Any chance of a meaningful explanation?

  • milliehull
    milliehull Forum Participant Posts: 4,754 ✭✭✭
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    edited May 2016 #45

    I am still not getting email alerts for the discussion threads that I am following and I presume a lot of other people are having the same problem as when I go on to these threads there is no-one there!

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited May 2016 #46

    Hi everyone, there was an IT fault last night which caused the CT site to go down momentarily. This should all be back up and working this morning, apologies for any inconvenience caused. 

    I'm sorry it wasn't momentarily!  I couldn't get in for ages. I did however eventually get a 'proper' message, not the dreaded error page or 404 ones that often come up. I got those too but it did change, a first for me! Still even if the message said it
    was planned mantainance, which it clearly wasn't - that is notified to users in advance , I did know someone was on the case also answered another if our questions.  That is that there is someone who works after office hours

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited May 2016 #47

    A poster earlier said, and I quote "There is a school of thought that says the existing not fit for purpose forum night just as well be shut down and relaunched later with the new software" 

    I have been giving this some thought,-- If this course of action was taken up by the CC, I for one would have absolutely no objections. 

    Much better for the reputation of the CC to be seen to be taking positive steps to providing top quality products. 

    K Smile

  • mhparking
    mhparking Forum Participant Posts: 155
    edited May 2016 #48

    I'm still a tugger ATM so a MH forum might not be appropriate just yet.

    Motorhome Fun has several tugger members and welcomes people thinking about buying a motorhome as well
    Smile

    Graham

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited May 2016 #49

    I am still not getting email alerts for the discussion threads that I am following and I presume a lot of other people are having the same problem as when I go on to these threads there is no-one there!

    I don't think I am either Millie.  To be honest, I don't earmark many discussions as 'follow' because of the number of emails, but I do mark the odd one or two, usually if I have made a comment I am waiting for a specific reply.  I marked one discussion
    this morning - there has only been one post,  but I don't think I had an email - unless I Deleted User it unknowingly.

    David 

  • Whittakerr
    Whittakerr Club Member Posts: 3,472 ✭✭✭✭
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    edited May 2016 #50

    Ooops it did it again

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited May 2016 #51

    It seems to be on off every few hours at the moment.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
    1000 Comments
    edited May 2016 #52

    It is abundantly clear that this site is not " A-OK", notwithstanding assurances to that effect. I realise that it is almost certainly above you pay grade, but Johnathan what we want is a rational and honest update by someone who does know what the current
    state of play is. Platitudes are no longer acceptable. We are fast reaching the point where we will be demanding Nick Lomas's head on a sharpened stick!

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited May 2016 #53

    Perhaps its time to shut CT down completely....

    Redeploy all staff to the frontline.....

    I'm pretty sure I could run a bonza caravan site without an associated and expensive chat forum for people to moan on....

    WinkWink

  • young thomas
    young thomas Forum Participant Posts: 11,356
    1000 Comments
    edited May 2016 #54

    whats odd is that, when i have experienced the 'problem', i can get to the main sections but it is when trying to open a thread that we get a 'club supplied' error mesage. this suggests that only part of the forum, the detail postings, are the issue and
    that the club has intercepted a 'system crash' with a mesage page.

    that leaves us (themWink) with an application issue where we have had a recent system upgrade that cant cope with the normal data that folk are
    currently used to posting

    a data issue where we have a new type of data being posted that is incompatible with the current system 'rules'....

    there is some technical reason for the failure which, as yet, the team are unable to identify or resolve.

    as CY says, a short post that reassures that the issue is know, understood and an action plan is in place (with timescales) would be a courteous (and informative) thing to do....

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited May 2016 #55

    I am still not getting email alerts for the discussion threads that I am following and I presume a lot of other people are having the same problem as when I go on to these threads there is no-one there!

    Hi Millie.  I have reported this as an issue to be addressed.

    Regards

    David 

  • JohnathonWaples
    JohnathonWaples Forum Participant Posts: 30
    edited May 2016 #56

    Hi everyone. We are currently experiencing intermittent website outages which is effecting the ability to login to Club Together and CL search. We are working to fully resolve this issue and we can only apologise for any disruption and inconvenience
    caused. 

  • Bugs
    Bugs Forum Participant Posts: 480
    100 Comments
    edited May 2016 #57

    Thanks Johnathon Smile

  • Unknown
    Unknown Forum Participant
    edited May 2016 #58
    The user and all related content has been Deleted User
  • mhparking
    mhparking Forum Participant Posts: 155
    edited May 2016 #59

    Hi everyone. We are currently experiencing intermittent website outages which is effecting the ability to login to Club Together and CL search. We are working to fully resolve this issue and we can only apologise for any disruption and inconvenience caused. 

    As I mentioned on another thread 3 days ago, I only dip in here from time to time these days to see if the software I got sick of has been changed to something that works.

    I really think it would be more accurate of the CC to say "Even after all these years we are still experiencing only intermittent periods when it is possible to login to Club Together and CL search. Despite all the resources spent trying to resolve this issue we can still only apologise rather than provide a solution."

    I realise it isn't your fault, Jonathan, but if the CC is actually serious about doing a professional job it's about time all the non-core IT systems were scrapped so that resources can be concentrated on providing a system whch actually works properly.

    Graham

  • rjb
    rjb Forum Participant Posts: 118
    edited May 2016 #60

    C y sits there praying and still problems

  • Whittakerr
    Whittakerr Club Member Posts: 3,472 ✭✭✭✭
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    edited May 2016 #61

    Ooops it did it again

    again

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