Results of the Leisure Vehicle Survey are in...

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Comments

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,857 ✭✭✭
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    edited October 2016 #32

    As a generalised Infographic it works quite well but it is unlikely to satisfy those amongst us that crave proper satistics. Those figures, the raw data, must have been compiled and its a shame if they can't be made available to anyone wanting a more indepth
    look at the data.

    David

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited October 2016 #33

    what it DOES do is tell us the number and type of problems we encounter as caravanners/MHers, with new/used vans....

    what it DOESN'T do is tell us which vans were responsible for which type of issues....damp, electrical, gas, mechanical etc, etc....

    so, as potential buyers, we cant make an informed decision on where to go for our next van based on all those vast number of respondent we were told about.

    and as for the manufacturers, have they (the bad ones) been given the data to ensure that the identified issues (by brand/cause) can be addressed moving forward.

    so, both groups needed to be able to get something meaningful from this exercise, on the face of it, this hasnt happened..

    all we know is that, if we reply again next year, it'll just be one more 'stat' that doesnt actually help anyone out.

    again....a very poor conclusion and a let down to those reading it.

  • Boff
    Boff Forum Participant Posts: 1,742
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    edited October 2016 #34

     

    and as for the manufacturers, have they (the bad ones) been given the data to ensure that the identified issues (by brand/cause) can be addressed moving forward.

    again....a very poor conclusion and a let down to those reading it.

    I don't think that the opperative word is not given to the manufacturers, but
    sold.

    As well as it being unfair to customers and those that took the time to complete the questionaire.  It is grossly unfair to the manufacturers who ever they are whoose products are of a higher quality.  Doesn't give them any incentve to perform does it, if
    everyone is going to be lumped together?

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited October 2016 #35

    Most people were just wanting to know which manufactuers to avoid if they want the maximise their chances of a dry caravan.

     

  • Boff
    Boff Forum Participant Posts: 1,742
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    edited October 2016 #36

    Most people were just wanting to know which manufactuers to avoid if they want the maximise their chances of a dry caravan.

     

    Not exactly an unreasonable expectation in my opinion.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited October 2016 #37

    a key expected deliverable, i would have thought....alas....Sad

  • EJB986
    EJB986 Forum Participant Posts: 1,153
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    edited October 2016 #38

    Surely posters don't expect the CC to openly criticise and name poor manufacturers?

    Is naivety back in fashion again????   Come on folks, really????!!!!Laughing

  • hitchglitch
    hitchglitch Forum Participant Posts: 3,007
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    edited October 2016 #39

    Not exactly JD Powers is it?  We need an independent body to do a proper survey and rank the manufacturers so that we get something useful. I am really not that interested in whether x% of people want a fixed bed and whether Adria's sales manager says he's
    really pleased because it demonstrates that he has a superior product. Does it have to go back to the dealer/factory to fix the damp? Do all the electrics fail on your first trip away? Does the fridge fail in the South of France when it's 35 deg. C. It's all
    happened to me folks.

  • young thomas
    young thomas Forum Participant Posts: 11,356
    1000 Comments
    edited October 2016 #40

    Not exactly JD Powers is it?  We need an independent body to do a proper survey and rank the manufacturers so that we get something useful. I am really not that interested in whether x% of people want a fixed bed and
    whether Adria's sales manager says he's really pleased because it demonstrates that he has a superior product. Does it have to go back to the dealer/factory to fix the damp?
    Do all the electrics fail on your first trip away? Does the fridge fail in the South of France when it's 35 deg. C. It's all happened to me folks.

    Hitch, perhaps you could email Slavica and ask her, shes actually the MD and a very nice lady......Undecided

    coincidently, ive just had an email from C&CC asking me to take part in their own Owner Satsfaction Survey......ill look forward to the output of that one....Wink

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited October 2016 #41

    Blank page

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2016 #42

    Not exactly JD Powers is it?  We need an independent body to do a proper survey and rank the manufacturers so that we get something useful. I am really not that interested in whether x% of people want a fixed bed and
    whether Adria's sales manager says he's really pleased because it demonstrates that he has a superior product. Does it have to go back to the dealer/factory to fix the damp?
    Do all the electrics fail on your first trip away? Does the fridge fail in the South of France when it's 35 deg. C. It's all happened to me folks.

    Hitch, perhaps you could email Slavica and ask her, shes actually the MD and a very nice lady......Undecided

    coincidently, ive just had an email from C&CC asking me to take part in their own Owner Satsfaction Survey......ill look forward to the output of that one....Wink

    Yes, I've just done two this morning, one for the C&CC (insurance company backing) and another for Orkney, which I think was asking the right questions and will get the right results for Orcadians and visitors alike. I don't think I'll be completing any
    further van surveys!

  • JohnDH
    JohnDH Forum Participant Posts: 183
    100 Comments
    edited October 2016 #43

    This so called survey leaves the consumer in exactly the same position they were in before it was conducted.
    Hobson's choice. I cant believe that the publishers expect people of reasonable education to believe this diarrhea. Its insulting.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited October 2016 #44

    The one with the C&CC is also the PC one so do not do both. The results of the previous ones have been fairly consistant with Adria and Sprite being the top and Eldiss bottom. The CC results for the top do not contradict the top placings but the bottom are
    not given. Without the actual placings and the use of two categories based on the number of replies the CC results are of little use when choosing a maker but the report is interesting in some ways.

    What surprised me most was tou could get an idea of who the owner was from the make in some instances and they correctly showed that as a Lunar owner I am retired. I had never even thought of that nor can I see why as they seem to have their fair share of
    family models in the renge.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited October 2016 #45

    Well, I hope readers will find my responses to the questions I was asked in the survey, relating to a brand I had never heard of, usueful.

    In summary they were.......Don''t know. Don't know. Don't know. Don't know.........etc.

  • Bob2112
    Bob2112 Forum Participant Posts: 276
    100 Comments
    edited October 2016 #46

    Well, I hope readers will find my responses to the questions I was asked in the survey, relating to a brand I had never heard of, usueful.

    In summary they were.......Don''t know. Don't know. Don't know. Don't know.........etc.

    Write your comments here...well that's quite ussuful

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited October 2016 #47

    Well, I hope readers will find my responses to the questions I was asked in the survey, relating to a brand I had never heard of, usueful.

    In summary they were.......Don''t know. Don't know. Don't know. Don't know.........etc.

    At least you will not have misled anyone.