Vehicle profile when booking

The  same  problem  arises  with  my  bookings too,  but  I  no   longer  care  ==  if  anybody  really  believes  I  drive  a  Single  Axle  motor,  well  good  luck  to  'em  !!

{p.s.  Am  I  really  permitted  to  sleep / cook  etc  etc  in  a  wheel  barrow  ?? }

Hi all

We are indeed trying to sort this glitch out on the soon-to-be new and improved website. I will, as normal, forward on your important feedback to the digital media team but as mentioned above, if you have 2 minutes to spare we can update your details correctly
at Head Office on the master system. Feel free to use the Web Chat function when on line or call 01342 318813. Alternatively pop the correct details of your van on an email to
enquiries@caravanclub.co.uk and we will amend this end.

Thanks all

Helen

Hi all

We are indeed trying to sort this glitch out on the soon-to-be new and improved website. I will, as normal, forward on your important feedback to the digital media team but as mentioned above, if you have 2 minutes to spare we can update your details correctly
at Head Office on the master system. Feel free to use the Web Chat function when on line or call 01342 318813. Alternatively pop the correct details of your van on an email to
enquiries@caravanclub.co.uk and we will amend this end.

Thanks all

Helen

Write your comments here..Been trying for the last 2 days just to update my mobile number in My Profile, even had 3 chat sessions with different team members who all stated that they'd managed to do it for me, but no, it's still the same.  I've given up.

Another fault is the requirement to put in a number for my towcar. I don't have a towcar or even a towed car  or a toad car.  Another example of a caravan-centric organisation ?? 

Does it not mean the registration number regardless of if it's a tug that may be tugging a caravan, a trailer, another vehicle, a boat, a horsebox, a jet ski, or tugging nada.

What would you put if you were riding a motorbike or bicycle with a tent as your accomodation?

Rare sense has to be applied. 

Another fault is the requirement to put in a number for my towcar. I don't have a towcar or even a towed car  or a toad car.  Another example of a caravan-centric organisation ?? 

 

Does it not mean the registration number regardless of if it's a tug that may be tugging a caravan, a trailer, another vehicle, a boat, a horsebox, a jet ski, or tugging nada.

What would you put if you were riding a motorbike or bicycle with a tent as your accomodation?

Rare sense has to be applied. 

You are guessing that when someone designed this particular funcionality on the website they identified in their minds that the expression "towcar"  would be understood to mean and/or include "motorhome"

I am guessing that when that person designed this functionality they were focussing on caravans and didn't think about motorhomes. Unless the web designers and/or programmer posts here to identify their logic neither of us will know.

My point however is that I shouldn't have to guess or speculate what information is needed but rather that the opportunity should be taken to correct this functionality. 

Meantime I enter the number as "NO TOWCAR"

Write your comments here...

I suggest you are either intellectually challenged, pedantic or downright argumentative  If you expect web developers to
think beyond what they are instructed to do and actually know the practical application of their efforts in the ether of IT, you are deluding yourself.

I refer to my comment of rare sense, it's not very common 

It is clear the identifying registration number of the vehicle, be it towing or otherwise, arriving at the site is the information required. 

How would you fare on a ferry where number plate recognition is employed??