Help with motor mover

Shevi
Shevi Forum Participant Posts: 38
edited March 2016 in Caravans #1

Our motor mover is running on when we stop pressing the buttons on the handset and is moving the van when we don't want it to. It is 2 years old. Any ideas what is wrong with it? Thanks 

Comments

  • johnathome
    johnathome Forum Participant Posts: 101
    edited March 2016 #2

    First thing to try is new battery's in remote.

    or something is interrupting signal.

  • TheAdmiral
    TheAdmiral Forum Participant Posts: 506
    edited March 2016 #3

    Check on the aerial that's on the control unit, it may have moved and is blcking the signal

    Admiral

  • commeyras
    commeyras Club Member Posts: 1,853 ✭✭✭
    1000 Comments
    edited March 2016 #4

    Woops could be dangerous.  If new batteries and other helpful comments don 't solve it sounds like a guarantee claim if only 2 years old.  Give retailer a call tomorrow.

  • meridienmick
    meridienmick Forum Participant Posts: 37
    First Comment
    edited March 2016 #5

    Are you on a site?  I ask because I had a similar problem when someone else was using their mover a couple of pitches along from us.  Their handset was causing interference that made our mover behave in strange ways, most notably continuing to move when
    I released all my buttons.

  • Wildwood
    Wildwood Club Member Posts: 3,585 ✭
    1000 Comments 250 Likes Photogenic
    edited March 2016 #6

    I have heard of mobile phone signals interfering with the mover remote signals which could be the problem if it occurs in only one location. 

  • silvervaper
    silvervaper Forum Participant Posts: 74
    edited March 2016 #7

    Maybe try using the direct connection by wire - there should have been one supplied that fits into the handset and directly into the control box - would let you eliminate interference as a cause of the problem?

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
    1000 Comments
    edited March 2016 #8

    My Reich mover has a loooooooong cable with a 3mm jack plug at each end for use if the radio link fails ...... maybe try that if you have  one and see what happens Undecided

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
    5,000 Likes 1000 Comments Name Dropper
    edited March 2016 #9

    We have experienced radio interference affecting our mover but it has only caused it to cut out / stutter, never to carry on running when I released the button. That would be most worrying for us, as where we store the van is very tight and occasionally
    we are affected by interference as there are a couple of transmitters nearbye.

  • silvervaper
    silvervaper Forum Participant Posts: 74
    edited March 2016 #10

    I have a very old Rhyno mover that was on the caravan when I bought it. It was very erratic - to the extent I though it would need replacing - but using the cable made a big difference.

    If you do't have a cable I bought one of these here and it seems to work fine - cheaper than the £20 - £50 I have seen for replacement mover cables on dealer websites

  • Shevi
    Shevi Forum Participant Posts: 38
    edited April 2016 #11

    Dear All

    Thank yo for your replies.  Yes it did happen on a site.  When we got it back to storage it was ok.  Still dont trust it though so we are changing the batteries.  If we have further problems will invest in a cable. Happy

  • GMC
    GMC Forum Participant Posts: 4
    edited April 2016 #12

    That is not good news, Shevi.  Some years ago now I was returning our van to the back garden when it just kept going after the button was released.  It was about to reverse into the shed - with me as the meat in the sandwich - when I was able to operate
    the isolator and bring it to a halt, with just inches to spare.  Fortunately the locker door was down, providing very quick access.

    The matter was reported to the manufacturer immeidiately, and in fairness to them they could not have done more to investigate it.  After much effort they suspected that rainwater may have penetrated one or more of the buttons on the handset (we never move
    caravans in the rain, do we?!) so this was replaced, along with the box of tricks in the 'van - all under warranty.

    Whilst not wishing to identify the make of mover, they do have a reputation for excellent service and a no-quibble warranty - which in my case was proved beyond any doubt.

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