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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2016 #122

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial
    site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    Write your comments here...S

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial
    site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    ...So what so diferent with the cc you would also get full refund if 24hrs notice givenUndecided

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #123

    Yes, 8 July = £185.50, but 22 July =£479.50!

    I really do hope the club nevers follows this practice of having far cheaper out of term prices made up by super high prices during peak. I'd rather have the prices we have now. And no I don't have a vested interest anymore!

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
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    edited November 2016 #124

    There is a 27% uplift at the CC site we hope to book on frenzy day between the week before summer holidays next year and a school summer holiday week we are aiming for. This will be a first for us to think about booking a holiday so far ahead ie 9 months.
    We only book trips to the other side of the world max 6 months out Tongue Out

    The uplift from the February half term is  60% on the same site at the summer holiday week. The February half term fee is the same as we paid at the Autumn half term.

     

    The above illustrates you can’t compare apples with pears.

     

    From our time in the CC, as illustrated in our story of our first years caravanning here:

    http://www.caravanclub.co.uk/community/your-stories/KeefySher/Our-First-Year-of-Caravanning/rb/1549749/

    and up to date, the CC fees are higher, for less, in our experience as a family of 3.

     

    In the last summer holidays we were in a Cornish beach town where a pitch on a cliff top windblown commercial site was £68 per night + £10 per night booking fee. We actually stayed 400 yards away without the climb up from the beach on a lovely little site,
    pitched next to a duck pond for £23 per night.

    We've enjoyed the sites we've used and not had a bad experience yet, which is what this caravanning lark is all about, surely Tongue Out

  • rayjsj
    rayjsj Forum Participant Posts: 930
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    edited November 2016 #125

    I get worried when I see the CC mention "exciting"...Worried

    Write your comments here...agree they thought that  caravanner of the year was exciting.....scary. 

  • rayjsj
    rayjsj Forum Participant Posts: 930
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    edited November 2016 #126

    Well, I guess that taking £48 from each of 375,000 members (£18 million) would give the tea drinkers a nice cushion to sit back on.

    Also, the CC (and the C&CC) are in a unique position, with a database of people that they can sell expensive foreign travel, insurance etc to.

    People often say on here that commercial sites (often with only a handfull of sites, or even only one site) can afford to offer more reasonable site fees because they use restaurants, bars etc to subsidise the site fees.

    Then why can't the CC do the same as the commercials and use all their other income streams (and the membership fees) to help subidise the site fees? Especially given that they are supposed to be a club that works for its members and is supposed to encourage
    the pastime of caravanning?

    How come the CC are right at the top end of the pricing scale? And how come they need to apply inflation busting increases year on year? Resulting in sites less than half full.

    Can only be poor management.

    Write your comments here...unfortunately we dont like sites with club houses, restuarants or swimming pools or sites that charge extra for dogs or indeed ban them altogether some commercial sites eh !

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited November 2016 #127

    I wonder if there will be a comment / explanation from a representative from the CC on the average increase in site fees of over 4 times the rate of inflation?

    Or will they insist on their line about a few site fees being frozen?

    I'm sure they have all the information and the wherewithal to calculate the average increase, if they wish to dipute the above figure.

    (I fully accept that a small group on here will close their eyes to this reality and deny that the CC ever does anything wrong, but that is their unfortunate perogative).

  • moulesy
    moulesy Forum Participant Posts: 9,403 ✭✭✭
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    edited November 2016 #128

    Ian - doesn't the "4 times the rate of inflation" come just from your rather limited set of examples? Why would they comment on that any more than, say, an example such as Helen &Trevor's who actually found a price reduction?

    ( And your last paragraph does nothing to add to the discussion other than dredge up past disagreements does it?) Happy

  • gradot
    gradot Forum Participant Posts: 15
    edited November 2016 #129

    Fed up wi the both pice increases and extended high periods charges will be using more commercial sites as I did this year.

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #130

    why do people complain about a price rise for club sites? Are these people forced to use them? If you find them too expensive go elsewhere. You only complain about something if you really want it. I complain about the recent price increase
    in petrol. BUT I need petrol. I wouldn't complain about another product's price rise that I didn't need? 

     

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited November 2016 #131

    I thought that I'd explained this before, but here goes......

    No, we are not forced to pay the high CC site fees.......and that is exactly why we use them less and less and we are finding more non-CC sites to use. Once a company loses customers, it is very hard to get them back.

    But my preference would be to still have the option to use CC sites and for them to keep their prices reasonable to enable me (and many others) to chose to do so.

    As I have said, the CC are losing the battle against other site organisation and their only answer seems to be to keep putting up prices, to compensate for all the empty pitches. It will be a great shame when they are forced to give up their sites, but it
    will happen.

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #132

    and what evidence is there (please quote some facts and fiqures) tht the club is losing the battle? Where are thees empty pitches (oh yes, your half full site mid week in November, when of course the holiday industry is full to the brim anyway). A half full
    site in November seems pretty good to me Are you seriouly suggesting that caravan sites this time of year are full? Or even are you suggesting that other sites have better occupancy rates?

    Again please state how you know all this from one stay on one site. Get some facts Ian, not s single sample.

    I don't have any evidence either way, except what people has posted on here to say they can't get in to sites in peak, and (the what is happening this weekend thread) that last weekend many sites were fully booked that weekend. I think that's not losing
    the battle at all.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited November 2016 #133

    Well then, keep encouraging the price increases, if you truly believe that's the way for the CC to compete......

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #134

    I am not encouraging anything, where have I said that? don't be deceitful or misleading Ian. Where have I said thats the way for the club to compete? Again a blantant fabrication on your part.

    They set the price, if I thinks its worth it (and on many sites its a 0% increease)  then I'll pay. Much like anything else I'll buy.

    PS rather than play me for 'encouraging' the club, why not quote some facts and fiqures to back up your previous posts? Just a thought.

  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited November 2016 #135

    The club seems to operate on the basis of trying to cover costs as far as possible even in winter. Some commercial sites use clearly impossibly low rates just to keep things ticking over and hammer you in Summer.  Smaller family sites often just work on
    the theory they are there so any income from visitors is a bonus. The club is not overcharging but working on a more balanced basis.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited November 2016 #136

    Somebody posted that North Ledaig site were charging £10 a night with one of their two toilet blocks open. Makes sense to have something rather than nothing whilst they also catch up on maintenance work. 

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited November 2016 #137

    The club seems to operate on the basis of trying to cover costs as far as possible even in winter. Some commercial sites use clearly impossibly low rates just to keep things ticking over and hammer you in Summer.  Smaller family sites often just work on
    the theory they are there so any income from visitors is a bonus. The club is not overcharging but working on a more balanced basis.

    Sensible post

  • moulesy
    moulesy Forum Participant Posts: 9,403 ✭✭✭
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    edited November 2016 #138

    The club seems to operate on the basis of trying to cover costs as far as possible even in winter. Some commercial sites use clearly impossibly low rates just to keep things ticking over and hammer you in Summer.  Smaller family sites often just work on
    the theory they are there so any income from visitors is a bonus. The club is not overcharging but working on a more balanced basis.

    I think that's a pretty fair summary of the situation.
    Happy. Use left and right arrows to navigate.

  • Surfer
    Surfer Club Member Posts: 1,303
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    edited November 2016 #139

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial
    site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    ...So what so diferent with the cc you would also get full refund if 24hrs notice givenUndecided

    You have to give 72 hours notice!

  • Surfer
    Surfer Club Member Posts: 1,303
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    edited November 2016 #140

    and what evidence is there (please quote some facts and fiqures) tht the club is losing the battle? Where are thees empty pitches (oh yes, your half full site mid week in November, when of course the holiday industry is full to the brim anyway). A half full
    site in November seems pretty good to me Are you seriouly suggesting that caravan sites this time of year are full? Or even are you suggesting that other sites have better occupancy rates?

    Again please state how you know all this from one stay on one site. Get some facts Ian, not s single sample.

    I don't have any evidence either way, except what people has posted on here to say they can't get in to sites in peak, and (the what is happening this weekend thread) that last weekend many sites were fully booked that weekend. I think that's not losing
    the battle at all.

    Read the last and some previous P & L statements if you want facts.

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited November 2016 #141

    I have absolutely no problems with the CC increasing their prices during peak season and weekends to take advantage of the demand over supply. ---- Good on them, makes perfect business sense.. !

    So long as they reduce midweek prices (Monday night through to Thursday night) and reduce non peak season prices to encourage take up of otherwise empty pitches. . 

    ----- A win win situation all round.

    Cheers...................K

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited November 2016 #142

    They are not exactly increasing their prices at weekend and peak, are they K. Not anymore than at other times anyway. What they have done is extend peak, which eats in to the discounted times that folk have otherwise been able to take advantage off.

  • moulesy
    moulesy Forum Participant Posts: 9,403 ✭✭✭
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    edited November 2016 #143

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial
    site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    ...So what so diferent with the cc you would also get full refund if 24hrs notice givenUndecided

    You have to give 72 hours notice!

    I don't think that's true if you're already on site and have to leave early is it? ( Though I stand to be corrected, never having been in the position to need to do it).

    I am surprised about what you say though, as most commercial sites we've come across state categorically "no refunds". Sounds like you've found yourself a good one there Surfer. Care to share? Happy

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2016 #144

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    ...So what so diferent with the cc you would also get full refund if 24hrs notice givenUndecided

    You have to give 72 hours notice!

    ...No you do not!!,and if you leave early without 24hrs notice you only loose that days fees the rest is refunded

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #145

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    ...So what so diferent with the cc you would also get full refund if 24hrs notice givenUndecided

    You have to give 72 hours notice!

    ...No you do not!!,and if you leave early without 24hrs notice you only loose that days fees the rest is refunded

    You only lose one days fees if give less than 72 hours, That's the worst case:

    c. We understand that members and non members sometimes wish to leave site earlier than originally planned. However, we do ask that in these instances a minimum of 72 hours' notice is provided to the Site Staff of your intention to leave site early. This enables us to make the pitch available to other visitors. Failure to do so will incur a charge of one site night. 72 hours will be calculated from midday on the day of notification

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #146

    and what evidence is there (please quote some facts and fiqures) tht the club is losing the battle? Where are thees empty pitches (oh yes, your half full site mid week in November, when of course the holiday industry is full to the brim anyway). A half full
    site in November seems pretty good to me Are you seriouly suggesting that caravan sites this time of year are full? Or even are you suggesting that other sites have better occupancy rates?

    Again please state how you know all this from one stay on one site. Get some facts Ian, not s single sample.

    I don't have any evidence either way, except what people has posted on here to say they can't get in to sites in peak, and (the what is happening this weekend thread) that last weekend many sites were fully booked that weekend. I think that's not losing
    the battle at all.

    Read the last and some previous P & L statements if you want facts.

    what are these P & L statements and where are they? ?

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited November 2016 #147

    I have absolutely no problems with the CC increasing their prices during peak season and weekends to take advantage of the demand over supply. ---- Good on them, makes perfect business sense.. !

    So long as they reduce midweek prices (Monday night through to Thursday night) and reduce non peak season prices to encourage take up of otherwise empty pitches. . 

    ----- A win win situation all round.

    Cheers...................K

    Moderator edit: personal insult removed.

    Why not put the mid week prices up and lower the weekend prices so all members can benefit?

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited November 2016 #148

    I have absolutely no problems with the CC increasing their prices during peak season and weekends to take advantage of the demand over supply. ---- Good on them, makes perfect business sense.. !

    So long as they reduce midweek prices (Monday night through to Thursday night) and reduce non peak season prices to encourage take up of otherwise empty pitches. . 

    ----- A win win situation all round.

    Cheers...................K

    Moderator edit: personal insult removed.

    Why not put the mid week prices up and lower the weekend prices so all members can benefit?

    Well that actually makes more sense, it would encourage more people to go at weekends when (and this is the part some people don't get) there are more who can go. Unlike mid week when people workWink

  • peedee
    peedee Club Member Posts: 9,392 ✭✭✭
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    edited November 2016 #149

    The club seems to operate on the basis of trying to cover costs as far as possible even in winter. Some commercial sites use clearly impossibly low rates just to keep things ticking over and hammer you in Summer.  Smaller family sites often just work on
    the theory they are there so any income from visitors is a bonus. The club is not overcharging but working on a more balanced basis.

    I think that's a pretty fair summary of the situation.
    Happy. Use left and right arrows to navigate.

    One hopes it is but is it the right option?

    peedee

  • peedee
    peedee Club Member Posts: 9,392 ✭✭✭
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    edited November 2016 #150

    what are these P & L statements and where are they? ?

    Profit and Loss, Clubs' accounts?

    peedee

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited November 2016 #151

    We stayed on more commercial sites than CC sites this year as in many cases the commercial site was cheaper and offerred better faculities and in some cases was better located for visitingt he area and not stucj away down some back road.  On one commercial
    site we had to cut short our break and gave them 24 hours notice. 

    They gave us a FULL refund with no quibbles for the nights that we were not on the site.  No black marks or snotty letters so we will return to that site again in 2017.  Now that is the way to do business!

    ...So what so diferent with the cc you would also get full refund if 24hrs notice givenUndecided

    You have to give 72 hours notice!

    But there is no deposit to loose or to refund Cool