CL Prices not always up to date on Club website
Comments
-
I think if anyone is thinking of using CLs this year, and might be new to them, usually staying on Club Sites, it’s probably best to contact the chosen CL direct, and clarify things like prices, accessibility, facilities, etc....
Its something we always do, as I have questions particular to us I usually ask of new to us Sites. That way, unexpected surprises seldom happen.
0 -
I agree ET but if I wasn't happy with the price I wouldn't ring in the first place. However, having phoned my first question would not be "How much is it?". I would ask if they had availability and the last question would be "Oh, by the way how much is it". I wouldn't be too bothered if it had increased by a couple of pounds but if it had jumped by £7+, it would have to be "No thanks" .
Again it is not a question if I can afford it, but simply the impression that they are trying to con me.
If you went into a shop to buy a product that you had seen advertised online at X amount and when you got to the checkout the price came up higher, I'm sure even you would question it
2 -
It’s the Ryan Air principle, adopted for Club Sites. You quote the very basic price, then begin to add things on........🤔 The unwary are lured in, forget/can’t be bothered to check things out properly, then cry “foul” when all is revealed not to be quite as things seem. It’s not usually found on CLs to be fair, but the wise do check things out.
0 -
If you went into a shop to buy a product that you had seen advertised online at X amount and when you got to the checkout the price came up higher, I'm sure even you would question it
When I see a pitch fee advertised as 'from' a price I well expect that it may be more depending on length of stay, EHU or whatever. I also have little faith in CMC updating.
When I want a CL I don't use CMC webpage very often preferring to use google maps and look at sites' own wepages. Those that have oe are most likely to receive a booking
0 -
Given what we have been through in the last 12 months and the loss of business experienced by a lot of CL's it wouldn't surprised me that many of them are reassessing their business plans (if they have one?) What might have been relevant six months ago might not be now so I would have thought that in current times there was more risk of prices changing on an ad hoc basis. At the end of the day it is the customer that decides whether the price is right. If someone uses a CL which they think is over priced they can always mention that in their review of the site which would flag that up to other potential customers.
David
0 -
Having used the CL network extensively I have found prices are invariably out of date in the book. If you want precise costs phone them up and check. Each CL owner can decide if they want to charge for awnings, dogs, electrics, showers extra cars etc, It's their business. Some are more expensive in the season, some ramp prices if there is a local show/concert/festival. Always wise to check.
3 -
TDA wrote "It’s the Ryan Air principle, adopted for Club Sites. You quote the very basic price, then begin to add things on....."
The Ryanair principle extends to location names as well. CAMC are often some significant distance from the named town. Many may well remember 'Alicante South' aka Murcia.
1 -
😂
0 -
Unfortunately, much about the clubs App’s and Website needs updating. It feels like it was cobbled together in the early part of the century and hasn’t been touched since!
I don’t disagree with the point made above about phoning ahead to check pricing but come on this is 2021 the idea that members need to rely on technology from 1876 is laughable...
0 -
I don’t disagree with the point made above about phoning ahead to check pricing but come on this is 2021 the idea that members need to rely on technology from 1876 is laughable...
The CLs are privately run and it is only good manners and common-sense to phone ahead and make a booking anyway. The owners are not on duty all the time, may be out for a day, working outside the home or on holiday and the site not open.
1 -
@EasyT: I thought this thread was about how one finds accurate pricing rather then making bookings. However, as you bring it up, placing a telephone call to make a booking is pretty antiquated too. There are so many more options available which are far more convenient for site owners and potential guest.
The club needs to update itself and be relevant to the 21st century because (and I mean no disrespect) from what I’ve seen on sites, the membership isn’t getting any younger, to survive they need to appeal to a new generation and that cohort use Smart Technology.
0 -
However, as you bring it up, placing a telephone call to make a booking is pretty antiquated too.
Unfortunately not all CL’s put an email address in the directory or on the website. So in that case the only way to contact them is the antiquated way, or by sending a letter.
4 -
I think you may be thinking CLs are run by the club and along the same lines as the club. Not so. They are privately owned small sites which each operate in their own way. Some use modern technology to great effect while some still rely on older methods of communication. Whichever they use, it is their choice and outwith the control of the club.
5 -
The way to obtain an accurate price and to make a booking are the same. Communicate with site owners. Very many owners find the telephone suits them and provide a umber to call. It is nothing to do with CMC or the century. It is all to do with the CL owner. The CL owner decides what, for them is convenient and not anybody else. It is that simple to grasp
5 -
I do know in fact, if they answer they're not busy?
It's harder to ignore a ringing phone, much easier to ignore a text, or miss it later?
0 -
If they couldn't take the call, they'd send you to voicemail.
CL operators expect to get calls enquiring about business. That's why they carry their mobiles so as to maximise their business opportunities.
0 -
Corners/Tinners
Have you never been in a supermarket and answered a unknown call just to stop it ringing even though you don't wish to have a conversation? The advantage of a text message is you can enquire if they have availability for specific dates and the site owner can check at their leisure and reply.
1 -
No, I have never done that. There are other ways if you have a decent phone.
In my experience, texts and emails can be, and are, ignored. I always telephone a CL as I like an instant response even if it's "I'll call you back in an hour". Ignored emails have caused me to take my business elsewhere.
0 -
That is so totally illogical and doesn't make sense at all.
Yes I have but I'm not a business am I? I can afford to ignore such unknown calls as they won't offer me any business.
If I were a CL owner, or indeed selling anything, I'd pick up that call before they went somewhere else.
1 -
Just to confirm a few things that have been raised in the discussion -
I selected the site for its close proximity to Ilkley, and public transport links to other towns (assuming they are safe to use when we arrive), I read the reviews before choosing the CL, so I was aware that the cost was £20 before ringing the site owner(a previous reviewer mentioned the cost was £20) Hopefully it will meet ours needs.
The CL owner confirmed the price of £20 during our conversation, and held off asking for a deposit, due to current circumstances, until nearer the time of arrival.
I raised the original post, due to the price discrepancy, as I had thought that the club, whilst compiling the SD, would have checked/updated the website accordingly. Do such additions as of hardstandings, serviced pitches etc get checked, or is it a simple 'are you still open and want listing'?
0 -
Only the club, or a CL owner, can tell you the process for compiling a new SD, LoW.
1 -
I've found the reverse is true. Just booked 9CLs and 7 of them were by email, receiving confirmation from them all within 24hrs, and the occasional one almost instantaneously. The others I had to book was by phone as they don't list an e-mail address on either the CC's website, or in the Site Directory.
I've found in the past, when trying to phone a site, that if they are not answering and the call goes to voicemail/answerphone it is often days before my call is returned, if at all. I'm just glad that more and more owners are getting both email addresses and their own websites. I just wish that the links that they supply actually work and I don't have to spend time trying to figure out where they've slipped up when listing them.
While I'm expressing my frustrations with a few CL owners with regards to bookings, a further one is where they list their website and it has nothing to do with the CL but some other business that they run from their property.
0 -
I selected the site for its close proximity to Ilkley, and public transport links to other towns (assuming they are safe to use when we arrive), I read the reviews before choosing the CL, so I was aware that the cost was £20 before ringing the site owner(a previous reviewer mentioned the cost was £20) Hopefully it will meet ours needs.
LoW, there is a regular/frequent bus service from just outside the site, which goes into Ilkley one way and I think to Keighley the other. For us it was about a 20 min walk, at most along the road into the town, and there's also a path along by the river in both directions which can be reached by a short footpath directly opposite the entrance. We enjoyed our stays there, but do not co spider it to be worth £20 pn, but you may well think it is worth it.
0 -
The problem with mobile phones is that you never know if the other person has got your text.
So the lady who agreed to meet me last week did not know that, as I was driving to meet her, at the time she had requested, I had not got her message.
She seemed surprised at my comment that the point of a telephone was, even if only occasionally, to actually telephone.
I have been trying to book a couple of rallies recently and despair at the fact that people, who are giving of their time and effort, seem unable or unwilling to act upon emails, despite this being given as a way to communicate and have defaulted to the tried and trusted phone call.
0 -
Whilst not exactly what the OP asked I have just recalled a conversation with a site warden.
I called in at a popular Lake District site and asked if it was OK to have a look around, which it was.
As I was about to leave I Commented that I hoped to visit sometime but whenever I looked online it was almost always fully booked.
The wardens response was that it was always best to phone as despite what head office may think they could not, and did not, spend all day updating the availability.
I have taken his advice a few times and always got a pitch at either the exact, or close to the, dates wanted.
2
,so if in somewhere not convenient then I can see who called when it was convenient 
