CL Prices not always up to date on Club website
If the 2021/22 Handbook shows the correct latest prices charged by CLs, why is the Club website showing out of date prices - obviously the club has the information, as its in the handbook.
Example - Hall Croft CL, Ilkley, West Yorkshire (just booked a few days) - book shows £20 which is correct, but the Club website shows £15
Surely, when the information is available for printing, the website should be updated at the same time?
Comments
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Prices and information about CLs in the Handbook are down to the CL owner adviseing the club of any updates ,which would have been included when the book was being updated some time in spring? last year ,before publication in the autumn ,
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There is a possibility HQ staff are not in the office, so updating CL information isn’t getting done as quickly as possible? But as JVB says, it is up to the CL owner to check all the information given out in various forms is correct. Some CLs go years without updating, it can be a bit of a pain.
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The thread about Blueys Farm on this CL section its a good example of not keeping up to date. The website shows £15 and this price was entered on 01/07/20 yet 1 month later a reviewer states that the price is £20 per night.
As always it's best to treat the price shown on the Clubs website with a degree of caution and ask the owner before agreeing to stay, preferably by email if possible.
This has a thorny issue for a number of years. Some CL owners are on the ball, others can't be bothered and I daresay there may be one or two who deliberately leave it and catch some people unaware.
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The point being raised here though JVB is that for the CL mentioned, the handbook is more "up to date" than the Club website, when usually it is the other way round.
Some prices given that I have come across can be as old as from 2017, and no doubt there are even older ones.
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Us too, dt, and we have stayed there on a number of occasions. In my opinion it is not worth £20 pn.
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Certainly are, Kjell, but some have not raised their price in years, but it's difficult to check without actually emailing or talking to the site owner.
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I now always ask for clarification of fees. We are booked for a Lincs coastal site - that is in the book and web site for £13 but is £20 and was last year. I no longer trust either web site or book prices. Defeats me as to why club site cant be more up to date.
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I've raised the discrepancy of listed prices in the SD and both the club's and the site's own web sites with the "managers" of the FB CL Booking Group. Although they have agreed it is nuisance, and that they have asked owners in the group to ensure that the published prices are correct, there is nothing more they can do to ensure that the current prices are shown. I guess the same applies to those at HO too.
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If I was being cynical I could suggest that it it is a ploy of certain owners to attract visitors with an apparently low price, and should they not enquire when booking, just informing them of the increase in price when they come to pay for their stay. However I wouldn't dare suggest such a thing.
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There is little excuse for either the SD or website to be out of date. It would suggest that communication between CAMC and CL owners is singularly infrequent. Is contact not made prior to preparation of new SD's requesting owners to advise price for the forthcoming year? If not, why not?
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Unless it has changed JK may know , club sites and the cl network are asked each year to advise the club h.o if there are any updates that need adviseing to members , which are published in the monthly magazine and if no more are recieved then the bi annual sd would be published with what ever had been advised
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I suspect a lot get lost in the mountains of DEFRA paperwork/emails that farm CLs will be inundated with throughout the year. 🤔
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Especially last year and this given the impact of Brexit they are probably snowed under!!!!
More generally I do really wonder if CL prices are something to get overly exercised about? From what people post on here and also what I think the Club say it is always prudent to check with the individual CL what their current prices are. Even if the information is correct at the time it could well be out of date in a years time.
We got our site directory around the turn of the year. I would imagine that the preparation for the publication of the new site directory was started at least three months, maybe longer, before in terms of compilation, printing and distribution. So by the time it arrives with members it is already three months out of date. A CL owner can tell the Club whatever they want but if they change their minds on pricing it will be too late for publication. It is possible that a CL owner, thinking they have missed the deadline, might not bother to tell the Club of a change of price. It always seems to me that many are willing to blame the Club when perhaps the real blame is elsewhere. We are all aware of these fancy Facebook pages with on the ball owners but they only cover a small percentage of the total CL's. The only place you can find an accurate price for a stay at a CL is to speak to the owner.
David
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I agree with your last sentence, David, but if I'm looking for a CL in a certain area and there are a few with similar facilities I like to be sure of the pitch price before enquiring instead of finding that the advertised price has jumped, sometimes as much as 30%. I believe that site owners are asked by HO to send in their projected price for the following year many months before publication and if they do respond as requested the SD should not be out of date, for that year at least, as you suggest.
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Unless there have been upgrades to facilities not listed in the handbook, there is little justification for surprise price increases in the year that the handbook is published.
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